What users are saying about
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Top Rated
270 Ratings
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70 Ratings

Cvent Event Management

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Top Rated
270 Ratings
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Score 8.7 out of 100

Whova

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70 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cvent Event Management

In my field, Cvent in very important to track and keep up with attendees. We have to do a lot of reporting, so Cvent tracks all of this and allows for a much smoother process. It also allows for everything to be stored in one spot. There is no digging through emails to see who you sent invitations to because that is all in Cvent and you can see all emails that were sent from Cvent to each attendee.
Madison Spears | TrustRadius Reviewer

Whova

Whova is an economical and easy to use application for companies on a budget or those who need flexibility. They were able to accommodate our conference being internal and thus not having a paid ticketing component. If you need to change registrants' information often or on a large scale, it may be frustrating for event managers within the Whova dashboard (at this time).
Jessica Curtis, CHFP, CRCA | TrustRadius Reviewer

Pros

Cvent Event Management

  • Request for Proposals - our third-party sourcing agent gathers the information that we provide in a Meeting Request Form so they know exactly what we need in a property. We are able to see the top properties based on our criteria in real-time through their portal. No more sending Excel sheets back and forth!
  • The invitation process is streamlined, and in conjunction with dynamic reporting, offers key stakeholders the information they need. The automation of reporting and metrics is more accurate than doing it manually and is also much faster.
  • Integration - we currently use the CrowdCompass mobile app which offers seamless integration with Cvent.
  • Budget - all key stakeholders are able to view our budget categories for each event and at the end of the event, have access to the actual expenses.
Janie Larsen | TrustRadius Reviewer

Whova

  • I love its community board where people can generate topics and questions for event participants to share and connect.
  • The photo section of Whova was really fun and it brought out people's personalities and broke the ice.
  • It's agenda and session registration dashboard is easy to use and provides an easy to read agenda at a snapshot.
  • It's very interactive and surprisingly fun to use when wanting to share and connect with others.
Katy Rush | TrustRadius Reviewer

Cons

Cvent Event Management

  • The badge designer is a little clunky and difficult to use.
  • I’d love to see their add-on modules priced differently (flat fees vs. per registration)
  • They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.
Pamela O'Connor, CMP | TrustRadius Reviewer

Whova

  • Perhaps integrate with LinkedIn? I was running 3 screens, and it worked great: main web portal, breakout room, and LinkedIn where I sent invites and notes in real time.
  • The login emails, the difference between the app, and getting the web portal open was tricky and delayed my entry into the meeting. I had to search too many emails to find the right passwords, etc. Figure out how to make this a push of a button once I register for the event in advance.
Chris Piekarski, CLSSMBB | TrustRadius Reviewer

Likelihood to Renew

Cvent Event Management

Cvent Event Management 7.5
Based on 14 answers
If and when my new company starts having events I know for a fact that I would go straight to Cvent mostly for the ease of use along with the plethora of options they offer to their customers. Not only that, but my current boss is very particular about how things look for the public so this helps make the choice that easy
Erica Call | TrustRadius Reviewer

Whova

No score
No answers yet
No answers on this topic

Usability

Cvent Event Management

Cvent Event Management 7.5
Based on 13 answers
There are a lot of different ways to do one task within Cvent which can be confusing. Additionally, there are a few things that you can only do at set up of an event and if you forget to do them your event registration will not run as well.
Courtney Riley | TrustRadius Reviewer

Whova

No score
No answers yet
No answers on this topic

Support Rating

Cvent Event Management

Cvent Event Management 8.2
Based on 60 answers
I really suggest someone in your company taking the time to become the Cvent expert. The call in or chat support is mostly helpful although there have been times that it gets frustrating when they don't understand what you want to accomplish. Their account managers seem to have a lot of accounts on their plates. You are also assigned a customer success consultant but I have found very few of the ones we have had to be pro-active and take an interest in our account. They mostly just work with you when you contact them with an issue.
Emily Brown | TrustRadius Reviewer

Whova

Whova 8.1
Based on 48 answers
It was a great experience. A last minute change for our organization that has a conference every other year. I was disappointed that the conference was not going to happen this year. Then didn't expect much when it was changed to an online conference. What a surprise. It was great! So much more than I expected.
Julia Clark | TrustRadius Reviewer

Alternatives Considered

Cvent Event Management

Below is a listing of other event management products that I reviewed. There are a LOT of them. What I found was that each had a niche audience or market that they were focused on. While this is helpful and each works very well for that market, Cvent offers a flexibility in event creation, look, and general offerings to be a suitable management tool for a MUCH wider variety of events. All of the products below were also more expensive once all the bells and whistles were added in to the proposals. And while Cvent often seems like the big green monster eating up all the competition, the fact that I can log in to one location and do every part of the event as I need when I need and not remember a host of separate event tool names and log ins is a HUGE help.Products reviewed: -Swoogo-Bizzabo-Eventbrite-Hubilo-EventsAir-Whova-EventBase (just for event apps)
Cecilia Golombek | TrustRadius Reviewer

Whova

As I mentioned, Whova is the best online events organizer platform I used so far and its functions outweigh the other 2 platforms I indicated above, with the pros I mentioned earlier. Zoom and MS 365 business are excellent online meeting platforms but lack the "organization" function Whova has. You can network thru chat and create break out rooms but I feel Whova has advantage to accommodate bigger number of participants.
Maria Pamela Castro | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • I am able to provide comprehensive reporting on open rates and CTR, which at the end of the day, helps us as an organization monitor and follow up with the customers we have invited to make sure they plan to attend. This could attribute to higher ROI numbers.
  • The financial reporting has helped us be more accurate with our full financial roll up to corporate in terms of budgeting. Because of that, we can easily track expenses and calculate total return on investment at the end of the year. We had a conversion rate at our events of 63% this year! Amazing!
  • The integrations with Marketo & SFDC have been crucial for us in triggering automated alerts to our sales org, ultimately allowing them to easily follow up with customers to close the loop on the event attendees' experience, thus furthering the sale and gaining revenue.
Megan Gates | TrustRadius Reviewer

Whova

  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
Juli Bark | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Whova

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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