Cvent Event Management vs. Whova

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Management
Score 8.0 out of 10
N/A
Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…N/A
Whova
Score 9.0 out of 10
N/A
Whova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
Pricing
Cvent Event ManagementWhova
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cvent Event ManagementWhova
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredOptional
Additional DetailsWhova offers discounts for multi-event packages.
More Pricing Information
Community Pulse
Cvent Event ManagementWhova
Considered Both Products
Cvent Event Management
Chose Cvent Event Management
These products emulate the Cvent Event Management product and offered reduced analytics and costs. However, they are lacking in integrations and expanded data analytics beyond basic information.
Chose Cvent Event Management
There are no "one size fits all" event platforms, but Cvent was built for event management overall and accomodates most needs. The budget/spend is just a bit higher than other platforms on the market. It is an investment and long-term tool for organizations to have in their …
Whova
Chose Whova
Whova apps are okay (not great and not a dismal failure) and have functionality similar to CrowdCompass. Whova is a little more advanced in some ways than CrowdCompass because of its "one agenda delivered to the website/mobile app" philosophy. CrowdCompass was actually …
Top Pros
Top Cons
Features
Cvent Event ManagementWhova
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Management
8.2
40 Ratings
1% below category average
Whova
8.3
45 Ratings
0% above category average
Responsive Design for Web Access8.238 Ratings8.137 Ratings
Mobile Application8.238 Ratings8.644 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.136 Ratings8.341 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Management
8.2
36 Ratings
0% above category average
Whova
8.0
43 Ratings
2% below category average
Calendar integration7.932 Ratings7.830 Ratings
Meeting initiation8.127 Ratings8.131 Ratings
Integrates with social media7.825 Ratings7.832 Ratings
Record meetings / events8.919 Ratings7.723 Ratings
Slideshows8.120 Ratings7.823 Ratings
Event registration8.736 Ratings8.536 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Management
8.3
31 Ratings
4% above category average
Whova
8.3
39 Ratings
4% above category average
Live chat8.325 Ratings8.127 Ratings
Audience polling8.230 Ratings8.432 Ratings
Q&A8.431 Ratings8.436 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Management
8.0
38 Ratings
7% below category average
Whova
7.6
28 Ratings
12% below category average
User authentication7.936 Ratings7.226 Ratings
Participant roles & permissions7.934 Ratings7.924 Ratings
Confidential attendee list8.233 Ratings7.820 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Management
8.4
42 Ratings
1% above category average
Whova
7.8
28 Ratings
7% below category average
Branding options8.237 Ratings7.722 Ratings
Integration to Marketing Automation8.326 Ratings8.019 Ratings
Attendee list export8.641 Ratings7.623 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Management
7.9
45 Ratings
2% below category average
Whova
7.8
51 Ratings
3% below category average
Registration, RSVP, and ticketing8.642 Ratings8.439 Ratings
Email marketing7.843 Ratings7.329 Ratings
Livestreaming7.925 Ratings7.921 Ratings
Audience engagement7.834 Ratings7.845 Ratings
Event recording8.424 Ratings7.319 Ratings
Virtual booths7.223 Ratings7.514 Ratings
Networking7.327 Ratings8.348 Ratings
Event analytics8.142 Ratings7.828 Ratings
Best Alternatives
Cvent Event ManagementWhova
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
OneCause
OneCause
Score 9.2 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event ManagementWhova
Likelihood to Recommend
8.6
(288 ratings)
9.3
(239 ratings)
Likelihood to Renew
9.9
(29 ratings)
9.1
(4 ratings)
Usability
8.0
(29 ratings)
8.2
(11 ratings)
Availability
5.5
(3 ratings)
9.1
(1 ratings)
Performance
7.3
(3 ratings)
9.1
(1 ratings)
Support Rating
5.1
(75 ratings)
7.0
(95 ratings)
In-Person Training
6.4
(2 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
7.5
(13 ratings)
8.0
(62 ratings)
Configurability
7.3
(1 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
5.5
(2 ratings)
9.1
(1 ratings)
Product Scalability
9.1
(3 ratings)
9.1
(1 ratings)
Vendor post-sale
7.3
(2 ratings)
9.1
(2 ratings)
Vendor pre-sale
7.3
(2 ratings)
9.1
(2 ratings)
User Testimonials
Cvent Event ManagementWhova
Likelihood to Recommend
Cvent
Cvent Event Management has streamlined our processes, allowing a
small staff to manage our events effortlessly. From event set-up through
feedback, the software integrates all elements, reducing duplication of effort.
Our contact database tracks our membership, allowing us to charge the
appropriate registration cost and send event emails based on registration type.
Using the Attendee Hub App, we have eliminated the paper program and
communicate instantaneously with our attendees. Printing the badges onsite has
allowed us to keep registration open longer and gain more attendees.
Read full review
Whova
Whova was appropriate for the purpose of a health conference. I would recommend the platform to other NGOs considering platforms for their conferences, particularly if engagement is a critical process and outcome of the conference. As a health conference that involved people with living experience of the health topics at the conference, i.e. peer workers, peers in professional roles, people from affected communities, engagement was important.
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Pros
Cvent
  • Registration platform can handle nearly any need.
  • Event websites are easy to build and support customization.
  • Support is available in multiple formats should you run into issues.
  • There is a large user community where you can reach out for ideas and help.
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Whova
  • Speakers, exhibitors, and sponsor management (they can enter their own information/profiles!)
  • Webpages get generated automatically for agenda, speakers, exhibitors, and sponsor information entered within Whova! Then, we can drop this information into our website and it gets automatically when something gets updated within Whova (for example, a speaker updates their title
  • Or credentials)
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Cons
Cvent
  • Allowing more in depth paths for registration questions (i.e. drill-down questions as needed)
  • Hotel widget does not model in a user-friendly way, allowing for customer confusion and cumbersome work-arounds
  • Flex Email customization widgets need to integrate into the emails more smoothly and be able to customize to have the same look, feel, font of the written text. At this time it does not allow for the same level of customization.
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Whova
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
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Likelihood to Renew
Cvent
We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost
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Whova
We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
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Usability
Cvent
Overall, Cvent Event Management is a highly usable platform, with a user-friendly interface and a wide range of features and tools to help plan, promote, and manage events. The platform is designed to be intuitive, allowing users to easily navigate and access the various features and functionalities. One of the key benefits of Cvent Event Management's usability is its high level of customization. The platform offers a range of customization options, allowing users to tailor the platform to their specific needs and branding. This can include custom registration forms, event websites, email communications, and more. Additionally, Cvent Event Management provides robust data analytics and reporting, enabling users to gain insights into attendee behavior, event performance, and ROI. The platform also offers real-time reporting, which can be particularly useful during an event, allowing organizers to monitor attendance and event progress. While there may be a learning curve for some of the more advanced features, overall, the platform is highly usable and intuitive and we have had positive experiences with the platform's usability, citing its ease of use, customization options, and comprehensive feature set as key benefits.
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Whova
Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
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Reliability and Availability
Cvent
Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment
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Whova
We had no availability issues!
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Performance
Cvent
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
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Whova
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
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Support Rating
Cvent
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
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Whova
I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
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In-Person Training
Cvent
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
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Whova
No answers on this topic
Online Training
Cvent
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
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Whova
No answers on this topic
Implementation Rating
Cvent
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
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Whova
I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
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Alternatives Considered
Cvent
Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and compare, those is vital to determining our ROI and event planning efforts. Additionally, Eventbrite does not provide as many customizable options or branding opportunities.
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Whova
We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
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Contract Terms and Pricing Model
Cvent
No answers on this topic
Whova
I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
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Scalability
Cvent
We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need
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Whova
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
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Return on Investment
Cvent
  • Positive ROI: See which registrants [participated]
  • Positive ROI: See survey results from the feedback survey pushed at or after an event
  • Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events!
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Whova
  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
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ScreenShots

Whova Screenshots

Screenshot of Award-Winning Mobile Event AppScreenshot of Sponsor & Exhibitor Tools