What users are saying about
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Top Rated
384 Ratings
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Top Rated
323 Ratings

Cvent Event Management

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Top Rated
384 Ratings
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Score 8.4 out of 100

Whova

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Top Rated
323 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Cvent Event Management is rated higher in 1 area: Support Rating
  • Whova is rated higher in 7 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Availability, Performance, Implementation Rating, Product Scalability

Likelihood to Recommend

8.6

Cvent Event Management

86%
229 Ratings
8.8

Whova

88%
134 Ratings

Likelihood to Renew

9.4

Cvent Event Management

94%
20 Ratings
10.0

Whova

100%
1 Rating

Usability

7.2

Cvent Event Management

72%
22 Ratings
8.7

Whova

87%
8 Ratings

Availability

8.2

Cvent Event Management

82%
3 Ratings
9.1

Whova

91%
1 Rating

Performance

7.3

Cvent Event Management

73%
3 Ratings
9.1

Whova

91%
1 Rating

Support Rating

8.9

Cvent Event Management

89%
102 Ratings
5.0

Whova

50%
77 Ratings

In-Person Training

6.4

Cvent Event Management

64%
2 Ratings

Whova

N/A
0 Ratings

Online Training

8.2

Cvent Event Management

82%
2 Ratings

Whova

N/A
0 Ratings

Implementation Rating

6.5

Cvent Event Management

65%
13 Ratings
7.6

Whova

76%
26 Ratings

Contract Terms and Pricing Model

Cvent Event Management

N/A
0 Ratings
9.1

Whova

91%
1 Rating

Product Scalability

8.2

Cvent Event Management

82%
2 Ratings
9.1

Whova

91%
1 Rating

Likelihood to Recommend

Cvent Event Management

Well suited:1. Quick or complex Registration pages for any event, conference or webcast for 10+ attendees allowing for details and confirmations to be presented and details sent 2. Allow for notifications to hold dates for upcoming events 3. Allow for a temperature check in the form of a survey of a group for making decisions, checking needs, etc. (open or blind send) Not as suited:1. Trying to make the wrong Cvent tool for the job at hand. (example, using standard flex registration tool for one on one appointments instead of the appointment tool)
Jenifer Provence | TrustRadius Reviewer

Whova

I think the Whova app was such a great tool for a conference/ convention. It allowed me to reach out to attendees prior to the meeting and allowed me the opportunity to meet them if I wanted to set up a meeting. I am unsure of how long the information is able to be viewed but I hope for a while so I can access time to get people I haven't introduced myself to yet. Kept me up to date with events happening in throughout the day and evening times and allowed others to post in the community of meet-ups happening in and outside of the event! Such a great tool!
Brittany Jones | TrustRadius Reviewer

Pros

Cvent Event Management

  • Complex event registrations with multiple attendee types
  • Widget-based event website and email builder makes marketing quick and easy, especially for users without HTML/CSS knowledge; HTML widget allows for customization for those who want to fine-tune
  • Plenty of custom fields allowed in contact records
  • Clean interface
  • Email automation and filtering capabilities
  • Event registration links to contact record
  • Robust reporting, both standard and custom
  • Responsive and helpful customer service/tech support available via chat
Krysten B | TrustRadius Reviewer

Whova

  • The app keeps everyone up-to-date with real-time notifications of how participants are viewing presentations, promotions and notices
  • It enables exhibitors to view participants, including competitors, before going live in order to ensure equal opportunity and better understanding of how best to operate
  • The meeting forums, such as integrated Zoom, were robust enough technology for those with cutting-edge gear as well as those less tech-savvy who might have older components as they worked for all types of hardware.
  • The app seemed to capture the "Community" feeling one gets when attending a live show with personal messages, public and private message groups, introductory procedures and an all-inclusive design suitable for any user
Kevin Reynolds | TrustRadius Reviewer

Cons

Cvent Event Management

  • Feedback Cross-Event Reporting: I would love to see [Cvent Event Management] add event feedback survey reporting to the cross-event reports. I spend a good amount of time collecting this data manually and manipulating it for a full year of events.
  • OnArrival Application Login: If you make an error logging in 3 times in a row, it locks you out for a good chunk of time. Would like a two-dept verification to avoid.
  • Networking: Before covid, we used to have a good amount of in-person networking opportunities for [Cvent Event Management] users that were free- now it is really only [Cvent] connect for face-to-face events it seems?
Hannah Humke | TrustRadius Reviewer

Whova

  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
Sylvia Mitchell | TrustRadius Reviewer

Pricing Details

Cvent Event Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

Whova

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Likelihood to Renew

Cvent Event Management

Cvent Event Management 9.4
Based on 20 answers
It's the most fully encompassed, end-to-end event management platform we have been able to find. From sourcing to surveys, RFPs and ROI, Cvent really does do it all. Best of all, you get to pick what products you need, so you won't need to pay for anything you won't use
Kimberly Norton | TrustRadius Reviewer

Whova

Whova 10.0
Based on 1 answer
It was an enjoyable experience. I do not know if a small organization like ours would be able to use this all the time but national events it is awesome
Christina Shinault | TrustRadius Reviewer

Usability

Cvent Event Management

Cvent Event Management 7.2
Based on 22 answers
It does take some time to learn the system and the help articles are not always up to date, but it is also fairly intuitive and once you learn the basics, you can do very complex things without having to learn complex procedures.
Amie Fox | TrustRadius Reviewer

Whova

Whova 8.7
Based on 8 answers
Whova is quite user friendly, and helpful for the conference planner. It has features such as sample emails to attendees and import abilities if you have your sessions on a spreadsheet to avoid having to enter each session manually. Another thing we didn't like was the inability to allow attendees to enter a pre-recorded session only when it is scheduled to be presented. It's either all pre-recorded can be viewed once the conference opens, or none.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Cvent Event Management

Cvent Event Management 8.2
Based on 3 answers
There have been a few times when the system has gone down in the midst of registration. It can be frustrating but know that it does happen at times
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
We had no availability issues!
Anonymous | TrustRadius Reviewer

Performance

Cvent Event Management

Cvent Event Management 7.3
Based on 3 answers
When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Event Management

Cvent Event Management 8.9
Based on 102 answers
I have very rarely needed support, but when I did, it seemed that there was an underlying push for a webinar, training session, or multiple phone calls. If I have a question or a need, that should be addressed nothing else.
Anonymous | TrustRadius Reviewer

Whova

Whova 5.0
Based on 77 answers
Rarely get answers to questions. Haven't had replies to multiple requests for customer support. Quite frustrating to have these problems, after paying 100% in advance. They don't seem to care about the customer (me) after getting my payments. Hoping that someone will respond to my requests for support sometime, but not holding my breath. They have these virtual "workshops" which are supposed to be a substitute for training. It's actually a sales presentation. You can't really interact with the presenter as they are more interested in the new prospects rather than existing customers.
Mark Michelson | TrustRadius Reviewer

In-Person Training

Cvent Event Management

Cvent Event Management 6.4
Based on 2 answers
Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner
Anonymous | TrustRadius Reviewer

Whova

No score
No answers yet
No answers on this topic

Online Training

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
I have used the webinars and cvent community a lot to gain more knowledge. I am usually always able to find the answers I need
Anonymous | TrustRadius Reviewer

Whova

No score
No answers yet
No answers on this topic

Implementation Rating

Cvent Event Management

Cvent Event Management 6.5
Based on 13 answers
It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better.
Anonymous | TrustRadius Reviewer

Whova

Whova 7.6
Based on 26 answers
In terms of my own usage, I appreciate the ability to download the application several days prior to the conference and plan for it in advance. There were some competitive features that allowed the users to gain points by posting images, questions, comments, and such which made the app very fun and interesting.
Deidre Schwartz | TrustRadius Reviewer

Alternatives Considered

Cvent Event Management

Our existing relationship with [Cvent Event Management] led us to stick with them when it came time to choose a virtual platform, and it certainly delivered and showed that it had the capability to be the polished, yet simple, platform that resonated best with our audience. The new virtual offering was still going through some growing pains when we used it, but it has the potential to be a major competitor in the virtual event space, and they're already well established in the in-person event management space.
John Voegtlin | TrustRadius Reviewer

Whova

We believed that Whova had better functionality and add-ons from our early conversations at an acceptable price point. This is not the case. One consideration - polling and voting - is very limiting, you can type in multiple-choice polls 'live' ie mid-session, or put them in on a timed basis but this kills the fluidity or efficiency of doing so, taking staff away to manually type and send polls. It's rife with this type of thing.
Ben D | TrustRadius Reviewer

Contract Terms and Pricing Model

Cvent Event Management

No score
No answers yet
No answers on this topic

Whova

Whova 9.1
Based on 1 answer
I was happy with the contract terms and pricing model.
Anonymous | TrustRadius Reviewer

Scalability

Cvent Event Management

Cvent Event Management 8.2
Based on 2 answers
It is a perfect fit no matter how big or small your event is
Anonymous | TrustRadius Reviewer

Whova

Whova 9.1
Based on 1 answer
Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
Anonymous | TrustRadius Reviewer

Return on Investment

Cvent Event Management

  • It allows us to be ahead of our competitors who do not use Cvent - we have a lot more capabilities using Cvent Event Management.
  • It allows for a more streamlined internal planning process with little room for variations from planner to planner.
Madison Spears | TrustRadius Reviewer

Whova

  • I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.
Juli Bark | TrustRadius Reviewer

Screenshots

Cvent Event Management

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