Cvent Event Management vs Whova

• Registration Options - There are many ways to guide attendees down certain registration paths.
• Registration Design - You can customize each and every detail on the registration website to your liking.
• Reports - With our clients, reporting is very important and there are many reports to choose from as well as custom reports that can be created.

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• Whova is affordable! Out of all of the solutions we researched, the price for the value was extremely competitive.
• The Whova management dashboard online was easy to use and able to be managed by multiple people on our team.
• The app was easy for our attendees to use and they enjoyed interacting with other attendees through the bulletin board and messaging service.
• The name badges for our attendees were easy to design and print straight from Whova which saved us a lot of time and ensured their names, titles, and companies were consistent with what they typed at registration.
• Whova's event evaluation integration with SurveyMonkey was seamless and easy to use. We had used SurveyMonkey for our event in the past, and it was great that users could access the evaluation straight from the Whova app.

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• The badge designer is a little clunky and difficult to use.
• I’d love to see their add-on modules priced differently (flat fees vs. per registration)
• They’re membership module is only for individual memberships, we have organization based memberships, so we’re not able to use it.

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• Missing functionality: cannot automatically issue CE certificates.
• Missing functionality: must generate a large report and filter out to see who has viewed which sessions and for how long. Also, the attendees themselves cannot see what they have or haven't viewed so they are continuously requesting this report, which we have to filter each and every time.
• I worry about the accuracy of the report and when I expressed my issues I was told someone would get back to me, but they never did. I had several attendees who viewed sessions that did not show up on the report.
• Whova has an "Organizer" app where meeting organizers can ask questions and give each other advice. Once I entered the above info, I was immediately blocked from the organizer app and no longer had any access whatsoever.
• Also, we have to create a separate CE certificate for each and every attendee. Very time consuming and we are unsure of the attendance report accuracy. Makes us look incompetent.
• Overall I like Whova but this is currently not a great fit for companies that need to track for continuing education. It is missing key features. We would use it again if we didn't have to track attendees' time and attendance. It falls short on those features and therefore becomes very time consuming. Also, we could not be assured that Whova is working in the direction to have these features in the future.

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• I can't speak to actual ROI, but as a department, we are running much more efficiently and have streamlined event planning processes across 3 business units. This saves time and money. We have nearly doubled the number of events that we manage over the past 5 years and have not added any headcount due to Cvent.
• Managing over 80 events per year, with multiple invitation lists, was incredibly difficult, inefficient, and impossible to track. Using Cvent has been crucial to know who is being invited, why they decline, why they cancel, and why they attend. The metrics are dynamic.

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• I didn't pay to use the technology; was a recipient as a result of attending a conference. HIGH ROI for me as a made a number of new contacts even though I spent the first full day listening to presentations. Having the app allowed me to do the networking I came to do without having to be seated next to the person I wanted to meet.

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