Overall Satisfaction with DataMotion
Our organization uses DataMotion Secure Email for all emails containing sensitive attachments. We also offer the option for our clients to access it to send info to us that they feel is classified or sensitive. One of the features we prize is the access to when folks have opened and downloaded from our emails. It has proven helpful many times.
- Encryption
- Security
- Easy to use
- Address book
- Skip a space before signature appears
- Improved employee effectiveness.
- Increased security.
Our clients have become accustomed to our DM emails.
It was so long ago that we evaluated other products before choosing this one that I cannot recall.
Due to our staff being less savvy when it cones to security, we have opted for not integrating DM into our regular email.
Do you think DataMotion delivers good value for the price?
Yes
Are you happy with DataMotion's feature set?
Yes
Did DataMotion live up to sales and marketing promises?
Yes
Did implementation of DataMotion go as expected?
Yes
Would you buy DataMotion again?
Yes
DataMotion Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I have not needed premium support. The product works well with very few glitches.
Yes - The team was extremely helpful and resolved my issue with real-time personal support.
About a year ago, we encountered an issue with the service. The team got to work immediately and helped me with the problem. It was resolved so quickly - better customer service experience than I am used to experiencing.