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HotSchedules has become a reliable solution for businesses in various industries, including restaurants, amusement parks, resorts, and …
Overview
What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.According to the vendor, key benefits include:Build & Communicate SchedulesThe scheduling and labor management software reduces the time it takes managers to create and…
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What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry. According to the vendor, key benefits include: Build & Communicate Schedules The scheduling and labor management…
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The Lightspeed Restaurant POS, from Lightspeed in Montreal, is a restaurant POS and management system designed to enable users to sync the user's menu with major food delivery apps, manage all orders and and reach new customers.
Product Demos
HotSchedules Demo: The Employee Experience
YouTube
HotSchedules Demo: Creating a New Schedule
YouTube
Demo of Red Book Keep
YouTube
HotSchedules Demo: Navigating the Schedule
YouTube
HotSchedules Demo: Employee Shift Release & Pick-Up
YouTube
HotSchedules Demo: Submitting Time-Off Requests
YouTube
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is HotSchedules?
HotSchedules is a cloud-based scheduling, labor and communication management software solution serving the restaurant and hospitality industry.
According to the vendor, key benefits include:
Build & Communicate Schedules
The scheduling and labor management software reduces the time it takes managers to create and communicate schedules. All scheduling and employee information is stored in one central location, so managers have access to time-off requests, availability, skill level, and certification compliance.
Work Schedule AppThe HotSchedules mobile app lets employees check their schedule, request time off, swap shifts, manage availability, and send messages. All shift requests require a manager's approval.
Forecasting and ReportingWhen integrated with the POS, the tool pulls time and attendance, sales and guest data into the system. The forecasting engine shows past sales trends, which makes it possible to build schedules with the right amount of labor. There are also over 40 reports.
Multi-Unit Store ViewThe Above Store Console provides reporting and visibility across stores, anywhere and at any time. It can be configured by region, state, country.
Bilingual App & SupportThe mobile app is available in English & Spanish. Employees can call into the AVS or Customer Support Center to get their schedule in English or Spanish - 24 hours a day, 7 days a week.
HotSchedules Features
- Supported: Online Scheduler
- Supported: Time-Off and Availbility
- Supported: Work Schedule Mobile App
- Supported: Scheduling Templates
- Supported: Employee/Staff Communication
- Supported: Sales and Labor
- Supported: Forecasting Engine
- Supported: Reporting
- Supported: Point-of-Sale Integration
- Supported: Centralized Communication
- Supported: SMS Messaging
HotSchedules Screenshots
HotSchedules Video
HotSchedules Competitors
- When I Work
- ScheduleFly
- Crunchtime
HotSchedules Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Languages | English, Spanish |
HotSchedules Downloadables
Frequently Asked Questions
When I Work and ScheduleFly are common alternatives for HotSchedules.
Reviewers rate Usability and Support Rating highest, with a score of 8.9.
The most common users of HotSchedules are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
HotSchedules has become a reliable solution for businesses in various industries, including restaurants, amusement parks, resorts, and retail establishments. Users have reported significant time savings and improved efficiency in scheduling processes. For example, a restaurant manager praises HotSchedules for reducing their scheduling time from over 3 hours to just 30 minutes per week. This software enables employees to cover their own shifts with approval, allowing for better shift management and flexibility. It facilitates communication among team members, ensuring constant checking and trading of shifts in an amusement park setting. Multiple departments at a resort rely on the platform to handle last-minute schedule changes, call-offs, and requests for added shifts.
HotSchedules assists food and beverage departments by providing easy access to availability, time off requests, and labor forecasting. This improves communication between staff and management. The software's user-friendly interface allows for generating and posting weekly schedules effortlessly. It also serves as a means of communication with staff members across multiple locations within a restaurant group.
Moreover, HotSchedules Train formerly Schoox is utilized for employee orientation and training purposes. The software not only helps with controlling labor costs but also offers features like sales forecasting and labor cost analysis. Across organizations, HotSchedules proves valuable by assisting in proper staffing needs and managing labor expenses effectively. In retail settings, the product streamlines employee scheduling while enabling them to view their schedules easily and make shift swaps when necessary.
In conclusion, HotSchedules is highly regarded for its ability to save time, improve communication, increase flexibility in scheduling processes, and provide various features that benefit different departments within organizations. Its broad range of applications makes it suitable for businesses of all sizes across multiple industries.
Users highly recommend signing up for HotSchedules and getting familiar with the application. They also suggest using the convenient mobile app and setting up email notifications for easy access to schedules and efficient shift swapping. Additionally, users highly recommend HotSchedules as a reliable solution for scheduling needs in various work environments. Overall, they find HotSchedules to be a valuable tool for controlling expenses, allocating labor, improving communication, and making positive changes within the service industry.
Attribute Ratings
Reviews
(151-167 of 167)Companies can't remove reviews or game the system. Here's why
February 13, 2017
HotSchedules Helped our Business Get on Track
HotSchedules was implemented in our 2015 season and rolled over to our 2016 season. During our 2015 season, it was utilized by the majority of our large and high-volume restaurant. By 2016 our entire company was online and we began using more aspects of the program. This helps us to pull together a comprehensive list of who is scheduled to work and at what labor cost to us any given day is scheduled for. It is very helpful for us when making decisions to cut the labor cost in reaction to volume. It is also fantastic at communicating our scheduling needs to our employees. It is truly a Win/Win situation for everyone.
February 13, 2017
Prepared Meals Retailer Review
Hotschedules is being used throughout our retail store locations (13). It allows us to not only release/post a schedule for our team members but more so, for management to be able to better manage labor hours. Most team members also use the app to more easily view their schedules/make swaps etc.
February 13, 2017
Love the labor saving
We use HotSchedules for all locations and across all departments. We love all the features and use the logbook daily. Setting forecasts and labor budgets help us see where our problem areas are, and the reports make it easy to manage the roster. We like how it stores valuable information, like time off requests, availability, contact information, sales (with integrated version), and much more.
February 13, 2017
Efficient
We use Hotschedules for both front of house and back of house scheduling. It helps with making sure the staff know their schedules and are updated immediately when there are any changes made. Everything is online so I can approve or deny shift swap requests with my mobile phone. I can also look up my staff's phone numbers to call them if they don't show up to work.
February 13, 2017
Online scheduling is no longer a novelty but a necessity
[It is being used for] one location of a restaurant group with 4 locations, growing to 6 locations in 2017. It streamlines the scheduling process for the management team and helps with shift trades and other on the fly shift changes. It is also used for forecasting of labor costs. We are looking to roll out in our new locations.
February 10, 2017
HotSchedules makes sure everything is running cool.
It is being used across our whole organization. It does help address budgeting concerns, but it mostly helps with making sure that all our employees can see their schedules and communicate with each other about any scheduling challenges.
February 10, 2017
Hotschedules Review
We use hotschedules for weekly staff scheduling in our retail stores as well as our culinary center.
February 10, 2017
HotSchedules Review
We currently operate a single restaurant in Davidson, North Carolina. HotSchedules is used to schedule all employees from dishwasher to managers in our operation. HotSchedules has provided a platform that is fluid and ever changing, our staff has changing and developing needs in terms of daily availability. Hotschedules allows us to make on the fly changes to daily rosters. We have done away with the antiquated paper and Excel based schedules of the past.
We use HotSchedules to communicate with our staff, make schedules, coordinate shift changes and time-off. All four of our locations currently use HotSchedules! Allowing qualified staff to be scheduled faster, setting appropriate staffing levels based on expected business is much easier and faster. Making an effective, and efficient schedule is easy.
February 03, 2017
HotSchedules is the bomb.com
We use HotSchedules across our whole organization. It is great with communicating each individual person's schedule, allows easy communication between co-workers, and allows our managers, who don't often see each other, the ability to communicate vital information about the day and staff. We recently started using HotSchedules train and it has been phenomenal with having a consistent program in place while also allowing us to individualize training by department.
February 03, 2017
Killing the scheduling game!
Hotschedules is currently used by our restaurant group for scheduling all staff. We use the logbook notes for communication between management from shift to shift. We use staff journal notes for individual employee logs of development and progressive discipline. We also use it for notification of employee reviews, staff messaging, shift swapping, labor cards and shift pre-shift notes.
It is being used by a department, though I tout its virtues often. We really like it for its accessibility by all layers of our department. Additionally, it can be used for blast emails, which is hugely useful when emergencies in scheduling arise or sudden changes need to be made. I have quite a few employees who get four weeks of vacation a year, many of them in the same restaurant and hotschedules makes it easy to determine what times are available for them.
February 03, 2017
Solid Scheduling Plus More
We use HotSchedules across our entire organization. It helps us with employee scheduling, ACA compliance, training and soon we'll be using it for inventory.
February 01, 2017
HotSchedules: Restaurant Scheduling Made Easy
We use HotSchedules for all of our FOH scheduling. We also use it as our main method of communication between management and employees. It is the best scheduling software out there.
February 01, 2017
HotSchedules... taking the pain out of scheduling.
Currently, we are using hotschedules to coordinate the schedule for our F&B staff in the clubhouse. There are over 50 employees on the system and it has been invaluable to our organization. It has made schedule updates, communication and the scheduling process easier and more effective.
February 01, 2017
Strongly recommend HotSchedules
I love HotSchedules. It allows for schedules to be accessed from anywhere and makes shift changes, messaging, and contacting employees easy and all in one place. I've used it for over 6 years now and it's never let me down.
January 31, 2017
I've used HotSchedules for 10 years. Here are my thoughts!
We used hotschedules for scheduling purposes by the food & beverage department at our country club. We have a fine dining, casual dining, men's locker room dining, and banquet operations team that all get their schedules from HotSchedules. We wanted to have an easily accessible option for staff to keep up to date on their schedule and to notify them of any changes.