Jira is a Saviour
Jira Software is a project management tool that is widely used by various teams in our organization to manage their projects and tasks. …
Starting at $81.85 per month 10 users
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What is Jira Software?
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Recent Reviews
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Reviewer Pros & Cons
Pricing
Standard
$8.15
Cloud
per month per user (minimum 10)
Premium
$16
Cloud
per month per user (minimum 10)
Data Center
$44,000
On Premise
per year 500 users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.atlassian.com/software/jira…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $81.85 per month 10 users
Product Demos
JIRA Project Management Tutorial for Beginners (2022)
YouTube
The full overview: Roadmaps in Jira Software
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jira Software?
Jira Software is a project management tool software used by agile teams and supports any agile methodology, be it scrum, kanban, or a team's own unique flavor. From agile boards to reports, users can plan, track, and manage agile software development projects. And since not every team works the same way, Jira Software allows teams to customize workflows, permissions, and schemes to match the unique needs of each team.
Jira templates also support use cases in enterprise marketing management, and projects to support operations, design HR, and enterprise marketing management.
With Jira Software, teams are able to:
- Track versions, features, and progress at a glance
- Re-prioritize user stories and bugs
- Estimate stories, adjust sprint scope, check velocity, and re-prioritize issues
- Estimate, track and report on story points; become more accurate
- Report on agile metrics to provide real-time, actionable data on team efficiency, quality, and overall performance
- Integrate with all the tools their dev team is already using, from the rest of the Atlassian suite (Bitbucket, Bamboo, Fisheye, and Crucible) to other popular developer tools on-premise or cloud (e.g., GitHub and Jenkins).
- Provide greater flexibility to curate which teams have access to which information with sprint and project-level permissions
- Flexibly tailor Jira tasks and their workflows to a specific team's use case
- Extend Jira with over 1,800 apps from the Atlassian Marketplace to fit any capability not provided by default
Jira Software Videos
Jira in a Nutshell Demo Video
Jira Software is a software development project management tool of sorts, that tracks progress, offers up project reports, and gives a great roadmap view to understand workloads and deadlines better. In this video, the TrustRadius team goes over Jira Software pricing, top feat...
Show More Jira Software Integrations
Jira Software Competitors
Jira Software Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Jira Software starts at $81.85.
Reviewers rate Support Rating highest, with a score of 8.8.
The most common users of Jira Software are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool with minimal learning curve: Users have found JIRA to be an intuitive and user-friendly tool that requires minimal effort to learn. Several reviewers mentioned that they were able to navigate through the platform easily and quickly adapt to its features.
Seamless collaboration through integration with other tools: Many users appreciated JIRA's ability to integrate with various plugins and add-ons, enabling seamless collaboration across different teams and departments. This integration allowed for enhanced productivity by bringing together different tools into one centralized platform.
Flexibility of customization: The flexibility of JIRA in terms of customization was highly regarded by users. They mentioned being able to customize bugs, tasks, and stories based on the specific requirements of their projects. This flexibility helped them tailor JIRA to their unique project management needs.
Confusing and overwhelming user interface: Many users have expressed frustration with the confusing and overwhelming user interface of JIRA. They find it difficult to efficiently complete tasks due to a lack of intuitive navigation and cluttered design.
Complexity and difficulty in customization: A significant number of reviewers find JIRA's customization options to be complex and challenging. It often requires dedicated training to effectively navigate and utilize the software's customization features.
Limitations in reports, charts, and attachments: Users have reported challenges in sharing information within JIRA due to limitations in reports, charts, and attachments. These limitations hinder effective collaboration, communication, and data visualization.
Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
The CS, Engineering, and Product teams use Jira Software to manage platform defects, feature requests, and tasks. We also use Jira Software to track projects for new apps and improving existing apps. This is a cornerstone application for us since it runs our entire Engineering and Product operations.
We rely on Jira Software to prioritize work across multiple groups inside the Engineering team who handle different aspects of the platform. Having cross-functional visibility is key to understand and track the workload being distributed across the backend and frontend teams.
We rely on Jira Software to prioritize work across multiple groups inside the Engineering team who handle different aspects of the platform. Having cross-functional visibility is key to understand and track the workload being distributed across the backend and frontend teams.
- Customizability is impressive. Being able to establish automations and custom fields of all types helps when we need to build new templates to support different efforts.
- Integration into third-party apps like Git, Bitbutcket, and Zendesk helps streamline our processes and visibility across teams.
- Easily customizable dashboards are a huge help when it comes to analyzing the vast amount of data available in Jira Software.
- Bloated - the app has so [many] features and functionality that it tends to bog down from time to time.
- Expensive - Jira Software is by far one of the most expensive offerings out there.
- No dark mode support - it's 2021, we should have [a] dark mode.
- Nickle and dime features - Need to pay for common functionality like Git integration.
- Lack of automated alerts around metrics like ticket age, last update, etc.
December 01, 2021
Jira Software - the Swiss Army Knife of Software
I have used Jira Software as a core tool to support software development across globally distributed teams for large, complex software deliveries as well as smaller, routine service deliveries. In both cases, we have employed waterfall, iterative or Agile methodologies with Jira Software as our foundation. I found Jira Software added value in every case. Whether using Jira Software manually or vis automation tied to a business requirements system, Jira Software allows all stakeholders to easily get their arms around the work immediately. Near zero ramp-up time, completely intuitive UI/UX, tons of pre-built reports, exceptional dashboards and widgets (including easy-to-read graphics), super flexible tagging and tons of bells and whistles any user can add on - I love Jira Software. In my opinion, no other software comes close.
- Release management
- Tagging
- Process flows
- Collaboration
- Bulk ticket processing
- Pre-built Dashboards
- Bulk ticket creation via import
- Automated reminders for stale tickets
Jira is used by the majority of our organization, within most departments, and used for a variety of workflow processing. Each department has a specific use case for it, but it's heavily used in the engineering department to track the software development life cycle using the agile or shape-up methodology.
- Automating workflows and mundane processes.
- Provide a great UI and visual queues to get work down easily.
- Establishes best practices and support overall engineering workflows.
- It's not very intuitive when building reports; this area could be more robust.
- They have been working on the "Next Gen" projects and it doesn't currently have all of the functionality as the Classic version; could improve on that.
- There is an automation section. It seems somewhat unreliable.
August 13, 2019
JIRA for an easy kickstart
I have experienced JIRA in two major areas:
1 ) a tool supporting internal users or client requests (internal or external service desk/help desk).
2) a teamworking tool for the sharing of software specifications during software development.
1 ) a tool supporting internal users or client requests (internal or external service desk/help desk).
2) a teamworking tool for the sharing of software specifications during software development.
- Excellent tool for supporting internal or external users. If you want to start, you can go to the cloud/online subscription which is very cheap and you can start immediately with preconfigured processes
- Great tool for sharing business and IT requirements in SW development. Requires connection of JIRA and Confluence which works fine after initial configuration.
- Available basic reporting of performance of teams or individuals.
- An immediate good overview of severity (priority) of tickets, resolutions KPIs, etc.
- The processes can not be thoroughly analyzed, visualized and managed. Although a basic reporting is available and reports can be customized, the process discovery in a complex environment is not supported. This can, however, be provided by an external process mining application. JIRA can export the data or provides access to its database via API.
May 14, 2018
The Tool for you development
Score 10 out of 10
Vetted Review
Verified User
We use Jira to manage all our user stories, all development content, and actions. With this tool, we no longer forget anything in our development cycle.
- Configurable
- User friendly
- Cost for small teams
- Too many options. Sometimes a configuration has too many steps to be done.
- Cost to medium teams
- A large server footprint to local servers (Tomcat is a large memory user)
December 05, 2016
Jira is the last software tool you'll need for Agile development
JIRA is being used by our department for agile development and bug tracking, specifically Scrum. It is being used throughout the organization and it really helps with the transparency of the development cycle.
- JIRA helps the team share information and engage others seamlessly.
- Enables teams to work together with colleagues using joint-editing tools and monitoring the team’s progress and updates of each task.
- JIRA boasts a feature-rich service desk implementation that allows each department to collect customer requests instantly, and arrange them in priority queues that improve the productivity of the team and happiness of customers.
- Jira is very good at helping us manage small, executable development tasks, but it does not meet the need of understanding the full scope of an “Epic” (big project).
July 22, 2016
JIRA Software review
Since the company I belong to is working on Agile, JIRA is used for the following purposes:
1. Create tasks, epics, stores and requirements for different projects.
2. Reports issues.
3. Create deployment tickets.
4. Maintain Agile sprints.
5. Integrate with TestRail application for test planning and execution.
6. Prioritize tasks and maintain reasonable backlogs.
7. Update documents and make timing follow ups.
1. Create tasks, epics, stores and requirements for different projects.
2. Reports issues.
3. Create deployment tickets.
4. Maintain Agile sprints.
5. Integrate with TestRail application for test planning and execution.
6. Prioritize tasks and maintain reasonable backlogs.
7. Update documents and make timing follow ups.
- JIRA is a very good planning tool.
- JIRA is a very good issues reporting tool.
- For me it's pretty convenient.
March 08, 2016
I'm a fan!
JIRA was used by our software development organization as the one true source for what work needed to be done, when and by whom. Although our approach was generally waterfall with some agile-esque concepts mixed in, JIRA proved to be a powerful tool for us. We created an extensive JIRA workflow to track and manage portions of our development projects from idea, design & requirements, development, QA, tech writing, UAT, etc. We also made extensive use of the dashboards to provide transparency to individual contributors and stakeholders alike.
- The biggest impact from experience with JIRA is the transformation it took from when I first started using it, until now. It seemed like the good folks at JIRA really practiced what they preached and I reaped the benefits. When I first started using the agile boards, it was at a time when they had just come out with a new version if you will and were sunsetting the old version (I can't remember the names). Anyhow, the agile board worked enough for me to check the box that I had a backlog. It did the basics. As time went on however, I was thoroughly impressed at the features that they added. It was as if they had been sitting at my desk alongside me and noticing my frustrations and then fixing them.
- Other favorite features, dashboards, saved searches, workflow, labels, advanced search query, linked issues, follow issue, history, batch updates, view in issue navigator. All these features seriously make life easier when working in JIRA. The administrative headaches of product management are out the window.
- I also dig the administrative features like find my field. This makes it so easy for an administrator to identify the cause of a configuration error and fix/test quickly.
- One thing that ever bothered me about JIRA was the rank feature. It used to be a global rank, so I could I query issues and display them in results by order of priority (rank) regardless of what sprint they were in. Now rank is only applicable in the context of a sprint, which is not so powerful really if I want to prioritize across several teams regardless of sprint.
- It would be nice to batch update labels, and not have the "all or nothing" approach. At least they have keyboard shortcuts that make updating many issues one at a time a total breeze.
- At my new company, I'm having a hard time converting my peers and management into JIRA admirers. Their concerns are mainly the price and the ease in which the system can be integrated into our homegrown system. Can you make some sort of browser plugin that could compare how long it takes me to complete the same work in JIRA vs my current application?
December 13, 2014
My 2 cents on Atlassian Jira
Score 8 out of 10
Vetted Review
Verified User
We use JIRA to report and track issues in our organization. This includes any new feature, enhancement and bugs. This is very useful in our software development lifecycle including project initiation, requirements, development, testing and implementation. This is used in our Design and Engineering unit that is responsible for the IT development. It addresses proper logging, tracking, grouping of all the issues and their proper cost/time billing per project.
- Logging and tracking of all the issues. Its very good for Agile or Waterfall development model. You can enter all important details, group it and track all the phases.
- Great dashboard for efficient tracking and status reporting. It has visual representation to monitor the issues based on the status, criticality, phase, assignee, reporter, etc.
- For any JIRA issue, the comment section and Watchers are very helpful. People can comment on the issue many times. You can refer to any person and send automated email notification with the comments. Also you can follow any JIRA issue as watchers. Once you are a watcher, you will get automated email notification whenever any activity is done on that JIRA.
- The Upload attachment allows us to add requirements, design documents or snapshots. But there is no way you can search or find based on the attachments. Once the JIRA issues are implemented, its very hard to go to each and every JIRA and search for the requirement and design documents. If there is any way, JIRA will have option to show the JIRA number and corresponding attachment when searching through filters, that will help.
- Right now, there is no way to create a pdf out of the dashboard. If this is possible, it will help us to send the dashboard in email as a status report and people can view it without logging to JIRA.