What users are saying about
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Top Rated
1673 Ratings
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Top Rated
168 Ratings

Jira Software

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Top Rated
1673 Ratings
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Score 8.1 out of 100

monday.com

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Top Rated
168 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Jira Software

Despite my frustrations with our team's specific setups, I have to say that JIRA is truly a wonderful project management tool for large teams and companies. If your team is very small, simpler software would probably meet your needs. But JIRA offers so many features, giving you granular control over every element of your board, and integrating seamlessly with Confluence and Salesforce. JIRA has become the hub of our product team.
Elissa Bernstein | TrustRadius Reviewer

monday.com

I enjoy the ease of use of the system from logging in to inputting your information. The ability to be able to tag an employee if they are waiting on a task to be completed is a nice function. Previously we were tracking this in excel and only one person could be in the checklist at a time without causing errors. With Monday.com, multiple users can be in the checklist at any given time with no issues.
Brian Goldrick | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Jira Software
monday.com
8.1
Task Management
Jira Software
monday.com
9.2
Resource Management
Jira Software
monday.com
8.3
Gantt Charts
Jira Software
monday.com
8.3
Scheduling
Jira Software
monday.com
8.1
Workflow Automation
Jira Software
monday.com
8.0
Team Collaboration
Jira Software
monday.com
9.1
Support for Agile Methodology
Jira Software
monday.com
8.0
Support for Waterfall Methodology
Jira Software
monday.com
7.0
Document Management
Jira Software
monday.com
7.6
Email integration
Jira Software
monday.com
7.8
Mobile Access
Jira Software
monday.com
7.9
Timesheet Tracking
Jira Software
monday.com
8.1
Change request and Case Management
Jira Software
monday.com
8.3

Professional Services Automation

Jira Software
monday.com
8.1
Quotes/estimates
Jira Software
monday.com
8.2
Project & financial reporting
Jira Software
monday.com
8.0

Pros

Jira Software

  • JIRA is an excellent tool to connect different teams and work styles in an efficient way, without being too specific for some of them.
  • It has a lot of features and settings to offer which really enable you to plan a task in a very detailed way.
  • Thanks to the different conditions of a task, the status can be tracked easily and everyone always knows who's the one who has to provide input.
Fabian Kuhn | TrustRadius Reviewer

monday.com

  • Easily move columns and rows to customize your view.
  • Easily update progress status with the click of a button, and assign a task owner.
  • The bright color coding makes it easy to visually organize information and track progress at a glance.
Nichole Pelaez | TrustRadius Reviewer

Cons

Jira Software

  • Atlassian recently made a number of UI changes to both JIRA and Confluence. The Confluence changes negatively impact productivity by hampering what used to be a relatively straightforward navigation process. JIRA received an analogous set of changes; while less egregious, I find the new look increases my eye strain when trying to find needed information. New users may not have as much difficulty, but you should try it for yourself.
  • Atlassian offers both a Cloud and on-premise solution; the Cloud version doesn't offer many customizations and plugins that are present on the on-prem (server) version.
  • The amount of customization offered by JIRA is a blessing and a curse. Generally speaking, it's important to keep things as simple as possible; avoid adding custom fields or super involved workflows as much as possible (though the default workflow doesn't work in most situations based upon my experience).
  • You'll need to nominate someone in your organization to own the JIRA effort -- this person should have a reasonable knowledge of JIRA administration but also have the ability to fairly present options and solutions as issues arise. If you don't have someone in this org but opt for a committee of sorts your instance can become a true mess and will negatively impact productivity.
Jonathan Mendelson | TrustRadius Reviewer

monday.com

  • This may already exist - but I would love a video that tells us about all the latest features.
  • I would recommend a cheaper plan for single-person use (or perhaps for a family?) I could see a teacher using this for their classroom planning.
  • A group for similar companies to connect with each other and share their use-cases would be awesome! I haven't seen any other property mgmt companies on here, but I would love to chat with any that might also be using Monday.
  • The ability to upload an excel spreadsheet *after* you've made the board and set up the automation & integrations. This would be a great time-saver for us.
Karen Mulford | TrustRadius Reviewer

Likelihood to Renew

Jira Software

Jira Software 5.5
Based on 33 answers
I do not make decisions at my new company, so it's out of my hands. I will say that we're in dire need of a new Project Tracking suite, but I'm not sure how interested they'd be in building something from the ground up. But, if discussions turn to blowing up our current solution and going in another direction, I will be recommending JIRA, and offering to take lead in it's implementation.
Adam James | TrustRadius Reviewer

monday.com

monday.com 9.5
Based on 2 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Jira Software

Jira Software 8.2
Based on 25 answers
JIRA's UI is very difficult to navigate. It is almost impossible to find things. I find myself just using the address bar and putting in the ID numbers as I can't find what I need anywhere else. There is no one place to do tasks but many and many ways to get there and this causes confusion.
Kyle Kochtan | TrustRadius Reviewer

monday.com

monday.com 9.0
Based on 6 answers
The UI makes the app feel like it is a less capable system, most controls and interfaces seem unprofessional.Several features make no impact on my workflow, namely the inbox. Some of the UI elements take more screen real estate than they need. The sidebar for example: I'm on a project with 5 boards and I really don't think an entire sidebar is needed to display those, I usually collapse the sidebar because it gets in my way.The task detail view is also a bit odd to me. The only relevant information on it is the task title, but if you want to know the status, ID, author, or anything else about a task you will have to go back to the board view because the detailed view won't have those fields available.
Hernán Silva | TrustRadius Reviewer

Support Rating

Jira Software

Jira Software 8.5
Based on 20 answers
A 10 rating is only apt for the product we are using. It has ticked all boxes like issue tracking, project management and so on. The application with its availability on mobile devices as well has also added more to the rating of 10.
Harshit Bhattaram | TrustRadius Reviewer

monday.com

monday.com 7.8
Based on 29 answers
We didn't actively ask for support for monday.com, but they had automated emails with tools and things for us to consider as we started monday.com. Other than that, I wouldn't be able to speak into the overall support of monday.com. They weren't really proactive during the trial period, but rather were trying to get me to sign up for a monthly plan.
Brian Chung | TrustRadius Reviewer

Implementation Rating

Jira Software

Jira Software 9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic | TrustRadius Reviewer

monday.com

monday.com 9.5
Based on 2 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Jira Software

JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand | TrustRadius Reviewer

monday.com

ClickUp is a competitor but Monday's design is much better and user experience is superior. Also, export functions are a class above those of ClickUp. Asana is trying to compete with a lot more project management apps by picking the best features and making them available to users. In this regard, it is somewhat better than Monday and can perform most if not all the functions of Monday but it comes down to personal preference and pricing in the end.
Nathan Sichilongo | TrustRadius Reviewer

Return on Investment

Jira Software

  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton | TrustRadius Reviewer

monday.com

  • I truly live in Monday.com. It's the first thing I look at when I start my day, even before emails.
  • It helps me stay organized and the rest of my team stay organized and in the loop
  • no negatives so far
Jen Sheppard | TrustRadius Reviewer

Screenshots

Jira Software

Pricing Details

Jira Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jira Software Editions & Modules

Additional Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$51
Standard$81
Pro$121
Enterprise$241
  1. per user
Additional Pricing Details
Yearly plan: Save 18% Two yearly plan: 32% Monthly plan also available

Rating Summary

Likelihood to Recommend

Jira Software
8.8
monday.com
8.5

Likelihood to Renew

Jira Software
5.5
monday.com
9.5

Usability

Jira Software
8.2
monday.com
9.0

Reliability and Availability

Jira Software
5.3
monday.com

Performance

Jira Software
8.0
monday.com

Support Rating

Jira Software
8.5
monday.com
7.8

Online Training

Jira Software
8.0
monday.com

Implementation Rating

Jira Software
9.0
monday.com
9.5

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