What users are saying about

Asana

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Top Rated
801 Ratings

JIRA

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Top Rated
1244 Ratings

Asana

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Top Rated
801 Ratings
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Score 8.3 out of 101

JIRA

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Top Rated
1244 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

JIRA

JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Mitchell Brand profile photo

Feature Rating Comparison

Project Management

Asana
7.8
JIRA
Task Management
Asana
9.1
JIRA
Resource Management
Asana
7.8
JIRA
Gantt Charts
Asana
6.5
JIRA
Scheduling
Asana
8.5
JIRA
Workflow Automation
Asana
7.5
JIRA
Team Collaboration
Asana
9.0
JIRA
Support for Agile Methodology
Asana
8.5
JIRA
Support for Waterfall Methodology
Asana
8.5
JIRA
Document Management
Asana
6.8
JIRA
Email integration
Asana
7.4
JIRA
Mobile Access
Asana
7.8
JIRA
Timesheet Tracking
Asana
6.1
JIRA
Change request and Case Management
Asana
8.4
JIRA
Budget and Expense Management
Asana
7.0
JIRA

Professional Services Automation

Asana
6.2
JIRA
Project & financial reporting
Asana
5.5
JIRA
Integration with accounting software
Asana
7.0
JIRA

Pros

  • Asana has an easy to use UI. Even if you don't get into the advanced things Asana can do for your project management, it's super easy to use and keeps even the most basic task lists organized.
  • Asana lets you view your tasks in multiple views. You can view all the tasks assigned to you or all the tasks under a certain project (i.e. HR). It also lets you customize the views within each project by due date or by other customizable priorities.
  • Asana's email to task and Google Chrome extensions make getting tasks out of your email and into Asana super easy. I forward a large percentage of my emails directly to Asana so that I can prioritize how I choose to follow up and respond to requests in my inbox.
Melissa Miller profile photo
  • Tracking of current projects for large teams
  • Time management
  • Data gathering for developing workflow procedures and expectations
Mitchell Brand profile photo

Cons

  • A timeline feature would be huge for enterprise reporting. If you think about viewing a project, it's not just its sprint planning and task management that people want visibility to. It's, what happened and when over the life of the project. Having a timeline with a milestone-level view would help Asana gain traction in the enterprise.
  • A forecasting tool of delivery is a killer feature (remember killer apps?) for managers. Based on the delivery schedule for the past 50% of the project, we have X% confidence we're on track for final delivery. Now, some of this goes against agile principles but at the same time, so to people, projects and organizations.
Ian Mortimer profile photo
  • Sorting of attachments in individual tickets
Mitchell Brand profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana is great for how I end up using it. When a new project launches and I get busy, I can easily pick it up and begin using it again and as I get more time (or the project completes) I can drop it again. It seems to morph better than any other application to exactly what project I'm working on, what I need to track, etc. It simply fits into my life extremely well and I'll end up using it again every time I start a new project.
Andrew Comstock profile photo
JIRA5.2
Based on 33 answers
I believe JIRA is so highly regarded that we'll be renewing when it's time. I love the tool and know that the ones in charge of purchasing such tools will be inclined to keep us aligned using JIRA.
Skyler Morris profile photo

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
JIRA5.3
Based on 3 answers
No answer on this topic is available.

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
JIRA9.0
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

Outlook Outlook can track tasks. However, it's not very collaborative; you can send tasks to other people but you can see what them after that. This feature as part of Outlook was a disaster. The only benefit that currently exists is that it was free; it never really fit in with what we wanted.Wunderlist When we looked at this, it was a better application for tasks than Outlook. However, it still was really hard to use as a team (it seemed better suited for an individual). It was simpler to use (and lacked some of the depth of objects) that was a positive but we couldn't figure out how to get the mobile app and the desktop app to sync really well. TodoTXT This was the simplest product to use. It also meant that it lacked all the nice features of the other application.
Andrew Comstock profile photo
JIRA support has been incredibly helpful with any issues that have come up, from technical glitches (few and far between) and increasing user knowledge of the capability of JIRA. The capabilities of JIRA are endless and can be adapted to fit nearly any organizations individual needs. JIRA also has a vast capability to integrate with a variety of software products used throughout many different companies.
Mitchell Brand profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Productivity was greatly improved; the average person was able to manage and communicate their workload extremely quickly.
  • Average response time from product management to our account management team went went from an average of 3 hours to an average of 35 minutes (team was better managing it's workload).
  • Average response time for customer inquiries went from 2 hours to 15 minutes (team was better managing it's workload).
Andrew Comstock profile photo
  • As a product manager I needed to make sure that all teams were aware of priority and that new items went through triage and were accounted for in a timely manner. JIRA took us away from the headache of spreadsheets and daily meetings, to one transparent system with real time dashboards that required no meetings. People could just do their work because they knew what was the next most important item. This must have saved hundreds of thousands of hours over the years.
Tracy Walton profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Additional Pricing Details
Asana is always free for teams of up to 15 people.

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details