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Lifesize Video Conferencing

Lifesize Video Conferencing

Overview

What is Lifesize Video Conferencing?

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Desktop sharing (156)
    8.9
    89%
  • High quality video (159)
    8.9
    89%
  • High quality audio (161)
    8.9
    89%
  • Low bandwidth requirements (151)
    8.8
    88%
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Pricing

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Enterprise

$12.95 per user/month

Cloud
Call for pricing

Plus

$14.95 per user/month

Cloud
Call for pricing

Standard

$16.95 per user/month

Cloud
Call for pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lifesize.com/en/video…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Web Conferencing vs. Video Conferencing (LifeSize)

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

9
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9
Avg 8.3
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Product Details

What is Lifesize Video Conferencing?

Lifesize Video Conferencing is a web conferencing solution. The vendor’s value proposition is that they combine a best-in-class, cloud-based video conferencing experience, with award-winning, easy-to-use devices that are designed for any conference room so users can connect to anyone, anywhere. Additionally, the vendor says their video conferencing solutions are designed for the demands of today’s modern enterprise, yet fully accessible to businesses of any size.

Some key features include:

  • Interoperable cloud video offering
  • Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
  • Consistent experience across devices
  • Search-based directory with name-based dialing
  • Instant and scheduled meetings
  • Schedule meetings from Google Calendar or Microsoft Outlook
  • One-on-one and group calls
  • One-on-one chat and group chat in a meeting room
  • Share your desktop or a specific application
  • Up to 50 live participants in HD video
  • Unlimited audio-only calls included for users and guests in more than 50 countries
  • Record and share video calls instantly with Lifesize Cloud Amplify
  • Skype for Business support
  • Web-based app support via our Lifesize Cloud Web App
  • Desktop app support
  • Mobile app support

Lifesize Video Conferencing Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: IE compatible
  • Supported: Available for OS X
  • Supported: Available for Windows

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Application sharing

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Q&A

Online Events Security Features

  • Supported: Participant roles & permissions
  • Supported: Participant list

Additional Features

  • Supported: Meet anyone over video anytime, anywhere
  • Supported: Record and share instantly
  • Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
  • Supported: Invite guests for free
  • Supported: Pairs with award-winning Lifesize Icon conference room systems
  • Supported: Experience Lifesize Cloud with a free 14-day trial

Lifesize Video Conferencing Screenshots

Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feedScreenshot of Lifesize Record & Share personal library - my videosScreenshot of Lifesize Web App Admin ConsoleScreenshot of Lifesize Web App Admin Console advanced settings

Lifesize Video Conferencing Videos

Lifesize Company Overview
Meet the Lifeisze Icon 450 Huddle Room Camera
Lifesize Live Stream Overview
Lifesize Calendar Integration Overview

Lifesize Video Conferencing Integrations

Lifesize Video Conferencing Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android
Supported CountriesAmericas, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese

Frequently Asked Questions

Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

Zoom, Webex Meetings, and BlueJeans Meetings (discontinued) are common alternatives for Lifesize Video Conferencing.

Reviewers rate Live chat and Q&A and Participant roles & permissions highest, with a score of 9.

The most common users of Lifesize Video Conferencing are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(286)

Attribute Ratings

Reviews

(76-100 of 162)
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Score 7 out of 10
Vetted Review
Verified User
Incentivized
The whole organization uses it, every day. We are constantly finding more ways to use it and almost replacing conference calls altogether.
  • Ease of use
  • Simple interface
  • High level of availability
  • More controls for the moderator/lecturer
  • Better user experience for those using browser client
  • Ability for admin to see not just quantity, but who is in a virtual meeting room
Replacement of conference calls - anyone in an organization can be an expert on usage in 5 minutes. It is not appropriate (or needs more refinement) for large meetings and how it handles the view on screen sharing. The path it is taking is becoming more like a GoToMeeting or GoToWebinar. Don't know if that is good or bad. Lifesize's focus is video, for other tools, the focus is the presentation.
Reza Shirazi | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
CLEAResult has over 70 offices across North America. Although we have had Lifesize for about 5 years, we began to use it more heavily about three years ago when we began making more acquisitions and growing the number of offices. We have physical Lifesize hardware in a number of conference rooms in some of our major locations. We also have a good portion of our users with Cloud accounts.
Lifesize is used heavily in pockets of our organization with teams that are distributed. The IT team is a big user because we have teams in four offices and a number of remote employees. The Finance team is a user since they have teams in three locations. A few of our operations teams that are distributed use it as well.
The IT team is the heaviest user of Lifesize. The Infrastructure team has a Lifesize device that is always on in three locations. So if there is a situation or an outage, team members can walk to this device and begin talking to one another like they are meeting in the hallway to collaborate. The IT team also uses it for our All Hands meetings since we are so distributed and it is good to connect over video.
  • Lifesize is very effective when you want to connect directly with another person over video. Unlike WebEx, you do not need to set up a WebEx conference. You can dial the person either through the device or via your Cloud account and start talking to them when they pick up.
  • Lifesize is effective when you are having a staff meeting with individuals in different locations.
  • If you have a large group of individuals dialing into a Lifesize meeting, you will not see all of them on the screen. This happens when we have an IT all-hands call where we have about forty people/locations dialing in. You will see about a dozen on the screen because the size of the video for each does not shrink to show all the individuals on the call.
  • The user interface for the physical devices could be improved. It takes a while to get used to finding what you want.
Lifesize works really well when you need an immediate connection over video without having to set up a meeting.

Lifesize Cloud is good when you have an individual calling in for a meeting using the webcam on their laptop. If you are in a conference room with a group of people, it really helps to have a Lifesize device.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our whole organization uses it. It is probably the best video conferencing tool out there. It allows our company to have meetings with people at other locations without any hassle. Our HR department loves to use it for interviews and recording them. Would definitely recommend this tool to any company that needs to host webinars and meetings.
  • Very easy to use, install & configure
  • Exceptional audio & video quality
  • Screen sharing works perfectly
  • Poor plugin support
  • Too many updates
  • GUI needs a bit of improvement
Choosing Lifesize has been one of the best decisions my company has made. The price and quality of this tool are phenomenal. This software is amazing for hosting webinars and meetings. The recording features and screen sharing options make this tool essential for training and interviews. If your company currently uses something else, do yourself a favor and have them change to Lifesize. You won't regret it!
December 15, 2017

technical analise

Edgar Ribeiro | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is a good product with good assistance, although there are some edges here and there but overall good, I work with 27 pieces of equipment being used daily by several users, from operating rooms, patient rooms, and meeting rooms, some of the difficulties encountered essentially relate to issues related to licensing, and use in the cloud.
  • The interconnection to command platforms namely Crestron
  • Ease of use even for those who have never used it before
  • Cloud solution
  • Less restrictive licensing
In my case, it is ok for use in cloud communications probably with pcs and phones it is not friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this tool to set up an interview. We usually send out a link where the candidate being interviewed dials in at a particular time and the interviewers all join the interview. Feedback from candidates who have interviewed using this tool is that they can hear the interviewers very clearly and the video calls also very brilliant. We have used this to set up interviews with different candidates and even when there are a lot of people on the call, the quality of the video and sound is really good.
  • The quality of the video is generally very high.
  • It is generally pretty easy to set up conferences.
  • LifeSize has gone through a lot of changes and updates over the last coupe of years.
  • Cloud seems to have a lot of issues.
  • Sometimes it feels like the step to download to connect is lengthy.
  • I'm not always happy with how it selects feeds to be the main feed.
We needed a rock solid communication tool for our entire company with offices located all over the globe. We had tried several products and made many changes to our infrastructure to try to support this, but we finally found that cloud based solution that LifeSize provides now was our best option.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize for intercontinental meetings as well as user to user communication. We also host meetings with external partners.
  • Helps to let people stay focused in a meeting
  • Helps with better communication as it transports more than just the voice
  • Helps people from different offices to be closer together
  • Presentation mode - include audio
  • More stability of the connection. It has improved lately, but [there are] still issues
  • Easier presentation mode and more input sockets, not only dvi
Meetings with parties up to 4 is fine. When there are more users involved, it gets difficult but this could be a general issue of bigger conferences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize for both departmental and interdepartmental meetings. This saves considerable money in time and travel costs (we have multiple locations across the state.) We also connect with outside companies and partners who use a different system such as Polycom. We were able just recently to have one user participating in a WebEx type meeting and share his screen on Lifesize so that the presentation was viewable in 7 different offices.
  • High quality video.
  • Relatively simple setup and administration.
  • Very cost effective.
  • Onscreen menus could use a rework. Sometimes hard to find what you need.
We use most of our units on portable carts. This makes it easy to move from room to room. All that is needed is power and a single ethernet jack. This doesn't work all that well with a large monitor, as you might imagine.
Glenn Burnside | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize primarily to connect our employees in four cities for company-wide meetings and training events. With a distributed workforce, it's important for us to be able to bring everyone together, every week, as a whole company, so we all know exactly what we need to do to forward our mission.
  • High quality video stream - great picture quality at low bandwidth
  • Mixed presentation and video simultaneous - see the presentation, see who's presenting
  • Easy setup and installation
  • Proprietary equipment - you have to buy their gear to use their service
  • Pricey for initial setup and installation
  • Limited software controls during meetings, controlling the equipment is disruptive to the event
Great for team-to-team meetings and large room setup. Audio system is high quality with long-range microphones, so it's easy to hear and see everything that's going on. The core presentation and video functionality is great, but the chat and audio-only options are limited. Their systems don't do enough to completely replace telephony systems, so if you're looking for a "complete" unified messaging system, they don't go far enough. But if you need a great room-to-room conferencing solution, this will work.
Kerry Todd Key | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Lifesize for video conferencing on a global scale. We find the sharing of a document or presentation works very well. Also inviting ones inside and outside the organization is very easy. We also appreciate the audio joining feature for those on the road but who still have phone service available. We use this feature as well when ones are without sufficient internet.
  • Clear uninterrupted video conferencing.
  • Chat and presentation sharing.
  • An easy to use interface.
  • Managing the users, an admin cannot edit one's name if the name is missing.
  • Setting or defaulting to a structure for the directory, Fname or LName right now it is anything goes, and the directory is live so one can put in a nick name that could be vulgar.
  • Updates, it would be nice to push these without interaction.
  • Allowing an install setup for Lifesize cloud to be on at startup and logged in.
It's best suited for groups of less than 12. It needs a company wide feature where others can be muted with ease, like on a conference call bridge for an all hands meeting.
Richard Watson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it for two main purposes - firstly, for internal company meetings between our London and New York offices. Secondly, as an executive search firm, we use Lifesize to conduct interviews with candidates.
  • Picture and sound quality is really good.
  • Compatibility is good with other video conferencing systems.
  • Call recording is easy to use and reliable.
  • The admin settings aren't very easy to find (you have to go in via the desktop app, no direct access via the website).
  • The "do not disturb" function should be more obvious - we do forget sometimes.
It's a great room system - it works best (i.e. easiest to use, best call quality) when calling from Lifesize to Lifesize. The quality isn't quite the same when calling other systems - but the compatibility is generally good. No ISDN compatibility though.
Roman Klinke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Lifesize for our entire workforce. As the solution is cloud-based, internal IT cost is minimal and intuitive interfaces only required training for a few select users. Usage has been growing steadily and has reached a share of up to 40% in relation to traditional voice calls in our sales and buying departments. Lifesize is the best in class solution for cloud-based video conferencing - with one huge differentiator: Lifesize has a long history of building great conference room hardware and delivers a superior experience when it comes to video and especially sound quality.
  • Ease of use
  • Great video/audio quality
  • Inexpensive compared to conventional on-premise solutions
  • Webconferencing feature set
It is well suited for dispersed teams and enhanced supply chain communications,
Lucy Harbor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
Lifesize Icon units are being used in our boardroom to communicate with other boardroom solutions, as well as integrating with desktop and mobile users. This solution has proved to be simple and easy-to-use; improving internal and external communications.
  • Icon units are easy-to-use - The Lifesize Icon systems are simple to navigate, specifically when the HD phone is being used. This means placing calls, accepting calls and even recording can be done by the touch of a button.
  • Lifesize Cloud interoperability means there are so many options to join a call. Video users can join via a professional unit, free iOS/Android application, Skype for Business client or free desktop application. Telephone users can join from a choice of free global numbers, so there really is no exuse!
  • There isn't a massive requirement for it now, but the option for ISDN dial-in could be advantageous.
  • The Lifesize Icon camera (10x) could improve in image quality and certainly improve how it looks.
Lifesize Cloud is perfect from SMB to large enterprise. All businesses have the requirement to cut travel costs and improve internal communications, Lifesize solves both of these issues.
Osvaldo (Yogi) Velasquez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Lifesize Video Conferencing is used all across the company. It is used daily for meetings and sharing information via the shared screen option. It also allows us to work closer with our offices in AZ, SC, and UK. We also use the audio portion for telephone conferencing if users can not support video. We have started to use it for meeting with our customers and they have been impressed.
  • Lifesize is easy to use, install and manage.
  • The fact that any user can share their screen makes it a useful tool for sharing information, technical support, and training.
  • The meeting rooms that can be set up by any user give us a great tool for seminars and meetings.
  • The instant messaging application also helps with quick communication.
  • A file sharing, transferring application would be nice.
  • Allow a remote user to control the screen when sharing.
  • A tool that shows how much bandwidth is being used by the application all the time while in use [would be great].
It is a great application for users and IT.
Lichuh Elbert Lee | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Emerson College Boston campus has 4 Lifesize units installed, 2 in class rooms and 2 in conference rooms, we mainly use them to communicate with our LA campus (they have 2 rooms with Cisco systems) or guests on the Lifesize Cloud app. The Lifesize Cloud app is easy to use since it is web based and guests don't need to hassle with much sign-up/ installation restrictions. Last semester a weekly class communicated across the country (Boston - LA) and shared presentations using the Lifesize system with some ease (we had minor audio feedback issues but it seemed to be from the LA side using the Cisco system) but overall it was successful.
  • We used a laptop to host a Lifesize Cloud session at a remote location, the participants were able to join with ease on their laptops.
  • Creating cloud rooms and dial-in instructions are really simple.
  • In my experience the connection is steady and video quality is better than expected.
  • The in-room control unit can be hard to navigate with so many detailed menus.
  • Having to whitelist certain IP addresses on a regular basis can be annoying.
We have recommended using Lifesize Cloud Video Conferencing for our board meeting for multiple distance participants and it worked really well since they only have to follow an URL to dial in without complicated instructions. We tested using the iPhone/iPad app as well and it was just as simple to join the room, but those tend to have dropped video frames since they rely on the wifi or data network of the phone company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been a LifeSize customer for two years and it has helped to bring people together and meet in a way we have not been able to in the past. When we looked at video conferencing about 10 years ago, the cost and bandwidth requirements were more than we could justify. When I heard about LifeSize and was able to use the product, it blew me away at the quality and cost. We have several large remote facilities and it has been nothing short of amazing.
  • The product is very intuitive.
  • Probably one of the best speakerphones on the market.
  • Excellent audio and video quality even in small bandwidth areas.
  • I would like to see better interoperability with other systems.
Excellent quality. Easy to use. The cloud app is also very user friendly. A product I would recommend to just about anyone who is interested in video conference solutions on a wide scale.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Lifesize is being used by the organization I work with by bringing various members of a multitude of teams together. The organization is worldwide, and being able to connect with team members from all over is helpful. We are now more able to leverage assets that are in other locations. It also saves lots of money on traveling.
  • I have used Polycom, and I have used Cisco video conferencing units, I have found that life size is the most user friendly to use.
  • Lifesize also has the lifesize app, which allows me to connect to a video conference using my computer.
  • Lifesize might benefit from creating a web video conference room like WebEx or Zoom.
I work at an organization that has campuses all over the United States, and all over the world. Lifesize is well suited when having meetings between the leaders of the different locations. If the organization was in one of the locations with about 3 employees, then lifesize unit would not be well suited.
August 08, 2017

Lifesize Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently we use Lifesize Video Conferencing across our entire organization. We are a mid-sized regional company who has offices in various places across a few markets. Lifesize allows us to connect to one another and hold important meetings in real time with extreme video quality. It has allowed us to centralize our meeting needs to one platform that we can share link access to outside vendors etc.
  • Outstanding video clarity - Focusing on video audio sync.
  • It is very easy to use and manage. When a meeting needs to be created it takes me no more than 30 seconds to set up.
  • Technical support has been good, and access to help documents and topics have been easy to find and understand.
  • I would like to see a collaboration feature added. currently it is easy to present anything you would like from your screen to the rest of the room but currently it allows for no collaboration. A pass the mic feature so to speak. The ability for someone else in the meeting to be able to make changes or point to things in the current shared presentation.
  • The desktop application seems heavy and process intensive at times. I often need to close the application to improve PC function.
  • Recently the link structure changed for joining conference calls and we were not notified. This cause a few meeting to start out of schedule. You know what they say time is money. I have sense sent out new requests with updated links but would like to be notified more promptly if the platform changes.
As I said previously Lifesize has allowed us as a team to connect seamlessly and in real time without the challenges of lag or video underperforming audio. This can be a key factor in impressing a client or keeping your meeting members engaged when meetings run without technical difficulty. As I said previously it may not be the best suited when you are looking for an application that allows for real time collaboration, but all in all we have been very happy with the way this has helped us communicate.
Nilson Rosa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
Through Lifesize we are connected all the time and anywhere in video rooms or through mobile accessories such as smartphones and notebooks.
  • A strong point is communication with skype for business that through Lifesize works perfectly.
  • I hope the Icon 450 and Icon 800 will be homologated to Brazil soon.
Lifesize is ideal for companies that need to have communication with their employees anywhere and from any device, who still need to talk to other people without knowing what technology this person has available.
Brontis Shane Orengo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We connect attorneys with deponents across the country and in some cases, internationally. Using it in the legal industry, primarily in 'court reporting' or 'examinations before trail', we've found that many witnesses, or deponents, sometimes move away from an area they have a pending, unsettled case. Attorneys often have to arrange travel, lodging and coordinate the best time to visit with the witness to take their testimony. Video conferencing through Lifesize eliminates the need for costly travel and is easy enough to use that a witness can join a meeting as a guest through their laptop or mobile device. This has not only saved our clients time and money, it also saves them from logistical headaches. One case of particular interest was when a witness was completely unavailable due to a very strict and arduous traveling schedule. Our clients we able to see and speak with the witness for over an hour on his mobile while he was being chauffeured to his destination.
  • The ease of use and deployment for the client is invaluable, especially when used through the "Call Me" page. All the information needed to connect seamlessly is located on an easy to read and understand page with multiple options.
  • Meeting/Rooms are easy to create and manage. Having multiple meeting going on at once has become a standard for us and it's because it is so easy to monitor and execute.
  • This might be small, but having the ability to place our logo as an image file as the default background on each Icon unit is something that solidifies our name with video conferencing. It's something we want our clients to see and remember.
  • Dialing out to ISP and older video conference units like the Polycom systems from the early 2000s that we still run into everywhere. It is next to impossible to connect to a prison system (yes, prison) or older units in Regus locations.
  • Moderator control might be something useful. As in a 'blind' moderator that can enter the meeting to check on the connection but without abrasively popping in interrupting the meeting.
  • A useful feature might be when someone disables their camera in a connection of 3 or more parites, the view should default to just showing the images of the reaming parties with active cameras. As it stands, if user 3 turns off their camera, user 1 and 2 see a black screen shared on the monitor. If it could just default to viewing just the active screens that would be incredibly useful.
For connecting a large number of users, Lifesize is just amazing. I have had connections with 3 video users and 5 telephonic users and the clarity and quality of each participant was excellent. Connecting via a mobile device has worked well for us in last minute 'need to connect now' scenarios. Connecting to Regus locations is a popular thing to do, and we often run into compatibility issues with older systems. Connecting to a prison is sometimes a necessity ordered by a judge, and we have yet to establish a successful connection to one using their ISDN or SIP numbers.
Dan Turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have 26 remote offices and almost 3000 employees. Training and communication have always been a hot button response when we conduct our internal employee surveys. In the past we looked into video conferencing but it was very cost prohibitive. But with recent changes in several state laws that we conduct business in, there was a renewed sense of addressing our training needs. We went to the market and explored several solutions, ending up with LifeSize. We now conduct all new employee training using centralized trainers. We also use this platform for company-wide updates, one on one training, and a variety of other ways.
  • Easy to use
  • Fast
  • Economical
  • Cameras could have built in mic arrays
  • Registering the cameras should be easier and require no help from the remote side
Lifesize is well suited for any multi-location business needing to improve communication.
Trent Greenawalt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

While reviewing video conferencing systems, we wanted to accomplish the following objectives:

  1. Put us in direct connection with our branch office over two hours away saving on travel expenses, time, and mileage.
  2. Achieve a more personal experience above and beyond a conference call.
  3. Bring our growing company together, Not only the management level, but also departmental and the company as a whole.

We have since expanded to four locations and multiple remote offices, with the two newest locations residing over three hours away. Lifesize has allowed us to leverage our investment in this great technology to bring all four branches together with a simple button push, real time, full HD, and seamless.

Some innovative ways we use the Lifesize Video Conference System include:

  • Remote training for new employees including: human resources, information technology support, interdepartmental training, and application training
  • Broadcasting vendor training where the vendor is physically in one location and broadcast down to the other locations and remote users
  • Departmental and project management group meetings spanning all locations, including remote user input while travelling allowing us to break down the four walls of the office and operate globally when needed
  • Worksite video conference using a mobile device to stream video back to our engineers and technicians in our office for real time problem resolution
  • Instant on connectivity: Depending on connection method it is literally two to three button pushes on a touch screen and you are live in a conference.
  • No PC required: Lifesize requires no PC to operate and is completely self sufficient. If you wish to display content for the meeting, you would need a device to broadcast. We have used a PC, Mac, Laptop, Google chromecast, and een ipads/tablets to display content to meeting for example.
  • One vendor for all components: Lifesize is a package deal. When we made the initial investment, we have not had to purchase any additional hardware to make the system work. With the exception of the display (TV, Projector), the camera, phone, and console are all manufactured by Lifesize versus the "build your own" video conference system of various components from different manufacturers.
  • Allow easier management of appointment setting, scheduling the device, and users right from the phone.
  • Through the use of an external computer, allow the ability to utilize the camera for other video conference systems like GoToMeeting, Skype, WebEx, and others. Many times when meeting requests are sent to us, they require us to use their software and we aren't able to broadcast video since the camera isn't available
  • Make a wireless version of the phone: Having that usb cord run across the floor is a challenge, especially in a packed room. Wireless with a simple power plug would be ideal. Make it retroactive as well to allow us to use existing hardware wirelessly with a plug-in module.

Lifesize is a top tier video conferencing system, so the price is a barrier to entry for most. However, for any company with multiple locations this is a must have.

For a smaller or single location business, this is not the system for you. Go with over the counter external camera, microphone, and software.

Bob Brandner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Subscribed to the Lifesize Video Cloud service to allow secure, HIPAA compliant, video conferencing in support of the video conferencing use cases discussed below.

INTERNAL: Room based video conferencing; Desktops to Desktops; Mobile to Mobile; Hybrid Any to Any

EXTERNAL: Connecting external parties to any of the 4 internal use cases via multiple video consumer or commercial grade conferencing software platforms (e.g. Google Hangouts, Skype, Etc) in a HIPAA compliant manner.

This effort had the following key objectives:
Deliver new communications features like Telemedicine features to Spectrum programs.
Enhance distributed team collaboration.
Improve internal meeting productivity.
Reduce ongoing travel requirements and costs.
  • Integration with Outlook for setting up Video conferencing sessions.
  • Lifesize client software is easy to use.
  • Process for registering new users is simple.
  • The management reports are insufficient.
  • The process of setting up our original administrator account took weeks and required escalation to several people until it actually worked.
  • Recording of conferences is not included in annual fee and is very expensive.
  • The maximum speed for screen sharing materials (i.e. PowerPoint, video clips, etc) is very slow.
  • Incompatibility of the Video Conferencing service with older LS Room conferencing equipment is limited. You are forced to buy new equipment in many cases.
  • Minimal training and follow through to assist with internal user adoption.
  • Audio quality is inconsistent.
Well suited:
1. Room based video conferencing – between key locations equipped with Lifesize equipment from designated conference rooms
2. Desktops to Desktops – within and between PCs at any Spectrum location equipped with Skype for Business and video camera
3. Mobile to Mobile – Video conferencing connecting employees via Smartphones, Laptops and or Tablets
4. Hybrid Any to Any – Video conferencing connecting any combination room based Lifesize systems with stationary Desktops, and or mobile devices (e.g. smartphones, laptops, tablets, Etc)
Less Appropriate:
One to many training requiring the sharing of desktop presentations and recorded video
July 12, 2017

Just love it!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used across the organization by all departments. It has saved countless thousands on travel expenditure. It is handy to have external clients join a Lifesize meeting using their laptop or PC.
  • Stable firmware.
  • Ease of Use.
  • Better functionality with more web browsers.
  • Reduce the cost of support contracts.
Any multiple office companies will benefit from having Lifesize. It makes project collaboration is a breeze.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently have 9 video conferencing kits set up throughout our department all on Lifesize Cloud. We are a large county with satellite offices more than an hour away. We have implemented the video conferencing to eliminate travel time between locations and to stay connected as a group. Several systems are used for our twice daily Patrol briefings so our officers can stay more connected as a team and our Corrections team uses it for their long weekly and monthly meetings between distant locations. We also use the system in our training facility so officers don't need to travel long distances. We are in the process of putting a system in our new command vehicle (RV) and are also considering it for Video Arraignment between our jails and courts.
  • The biggest selling point for us was ease of use. The everyday user in our organization is not technical staff. We needed something that users could adopt quickly and easily with minimal training.
  • The systems are easy to set up. Aside from having to navigate our own network quirks, the systems are very easy to set up and get paired on the cloud.
  • Compared to other full systems, we think the price point is pretty manageable. At first Lifesize was making their Cloud system cost prohibitive but they seem to have reeled it in a bit.
  • Their customer support has always been excellent. They are willing to go the extra mile to make sure you have a positive experience with their product.
  • Most of the issues we have experienced have been because of our own network problems however we have had some random connectivity issues not related to our network. They are always resolved eventually.
  • Lifesize used to offer a non cloud based option for video conferencing that, for us, would have been a better option.
  • Even though their support is good, the assistance you get on initial setup is practically nil. They have a nice thick technical manual but we still floundered a bit getting the setting just right.
Lifesize is definitely well suited for organizations that have multiple offices and want to stay connected face to face. My guess is that private industry has an easier time getting set up with their network. In a small government environment it definitely has its hurdles. Definitely worth it if you can successfully jump them though.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My company uses Lifesize for call-in weekly manager and sales meetings. Feedback has been very positive, managers have said they now don't need to travel to a remote site for monthly meetings (saving my company money and travel time). My HR department uses a Lifesize unit for interviewing prospective new hires. The feedback from HR has also been extremely positive. They use to use Skype and ran into all sorts of problems with [dropped calls] and freezing video. It's also saved time weeding out employees who may not be a good fit for our company.
  • Interviewing new hires
  • Cuts down travel for meetings
  • Able to get more feedback from meetings
  • Drops calls
  • Settings sometimes have to be reset
  • Video freezes at times
Lifesize is a great tool for conference calls for employees. Lifesize is easy to use with very little training. [There's] Less travel time for our sales team and managers. Managers would have to travel every other week to the remote site to meet with employees, now they travel once a month. In some cases, managers will travel every other month.
The bad - we try to use Lifesize to hold a company meeting (in a big hall) but the camera just could handle the lighting.
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