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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
Overview
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…
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What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…
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For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.
The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.
Collaboration and communication
Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.
Connect with co-workers
With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.
LumApps Features
- Supported: Engagement Analysis
- Supported: Enterprise Video Management
- Supported: Integrations
- Supported: Content Distribution
- Supported: Content Templates
- Supported: Social Sharing
- Supported: Company News
- Supported: Activity Feed
- Supported: User Directory
- Supported: Document Collaboration
- Supported: Version Control
- Supported: Knowledge Base
- Supported: Search
- Supported: User, Role and Access Management
- Supported: Mobile Optimization
LumApps Screenshots
LumApps Videos
Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.
LumApps Integrations
LumApps Competitors
LumApps Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Over 30 languages supported |
| Security |
LumApps Downloadables
- Customer Spotlight with Publicis Sapient: How to Deliver a Better Employee Experience
- Customer Spotlight with Palo Alto Networks: How Palo Alto Networks is Shaping the Future of Work
- Customer Spotlight with Schnuck Markets: Centralizing Internal Communications and Engaging with All Employees
- Customer Spotlight with Randstad: Placing Humans at the Heart of Technology
- LumApps for HR
- LumApps for Internal Communications
- Customer Spotlight with Thoughtworks: Thoughtworks Creates an Extraordinary Impact by Connecting its Global Workforce During IPO Week
Frequently Asked Questions
Reviewers rate Configurability highest, with a score of 8.1.
The most common users of LumApps are from Enterprises (1,001+ employees).
LumApps Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
Comparisons
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.
One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.
In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.
Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.
Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.
Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.
Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.
Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.
Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.
Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
August 01, 2022
New LumApps-based intranet a success
We needed a new intranet with more features to enable informed and engaged associates. Prior to using LumApps, our main communication channel with our teams was email. LumApps has given us a simple way to host content online and share news and information, while also allowing associates to interact and have more 2-way dialogue through comments, likes, and sharing. We're in the early stages of our implementation but have already gotten feedback that the platform is allowing us to achieve our goals. Looking forward to continued growth and development with this product.
- Simple user interface
- Secure
- Good support
- Documentation could be improved - lots of it but not always easy to find what I need
- Reduced email
- Time saved on creating newsletters and distributing news/communications
LumApps works with SharePoint and provides a much easier and more intuitive user interface. It is fairly simple to learn the basics, although plan to spend more time to really dive into all that it can offer and become an expert in the product. They seem very entuned to the needs of internal communications professionals. For the price and features, this product was better than others we viewed.
5000
Most of our associates in corporate function roles use this tool. Usage is more sparse with our non-desk associates but they do still log on. Allowing access via mobile devices may remedy this in part. Our company does not allow usage of personal mobile devices; if we did, likely most all associates would access the platform at least occasionally.
2
We have two communications people who support content on our intranet full time. Ideally, you should have someone in a more technical, product or channel owner role to become a true SME on LumApps. There are many features we likely don't take advantage of well because we are busy keeping up with content and training and don't have someone dedicated to owning the product.
- Internal communication
- Knowledge sharing
- Employee engagement
- Better engagement for Associate Resource Groups through Communities
- Video hosting via LumApps Play
- Increased targeted communication based on associate profile
- News articles are easy to use and create, as well as the Communities
- Setting up user management is not clear to me as a communications person; I need our IT and LumApps support to help with this
Yes, but I don't use it
March 14, 2022
Solving a Knowledge Base Issue With LumApps
We use LumApps to create our intranet and knowledge base. We had a lot of great content/knowledge that was missing because we didn’t have a specific place to find those content. LumApps helped us give the structure to organize this content and also, work together with a better view of how to do it in an effective way.
- Integrations with other sources (Okta, Google, Zendesk, Salesforce)
- A lot of possibilities to create a good template for the content that we want to share
- A community feature, so people can interact about some topics in common.
- Backups and bulk content (import , export and update)
- Roles and groups more easily to use
- More granularity about what permission a viewer use can have, a writer, an administrator, and so on.
- People know where to find things that they need
- Possibility to connect with other people to talk about a topic using the community feature
- Organize content to be easy to find using metadata and tags.
It was not flexible enough for us and the granularity of permissions doesn’t attend us. Its a good tool but for simple sharing content.
- Tool administrators - UX - content creators - lead of communities - final user
4
Knowledge about: how to use LumApps how to use widgets LumApps administrador advanced knowledge (permissions, structure, layout creation, analytics…)
- Communities
- News centre
- Policy centre
- Personalization
- Apis integrations
- Wiki knowledge base
- More intuitive and easy way to create their own content (without depending on the tool team)
Not sure
Yes
Sometimes yes and sometimes it takes a lot of time to have a response or we don’t receive any (especially for more complex issues).
Andrew is very supportive, quickly answers tickets, is very helpful, and gives us a transparent view about the entire process until the issue is solved.
- Widgets
- Communities
- Analytics
- User directory
- Bulk content
- Template mantainance
Yes
We didn’t explore this yet, but we know that it exists.
March 11, 2022
simple and effective!
We use it to provide resources, news, and content to employees to be able to do their day-to-day job seamlessly. It is also our intranet platform. We add new pieces of content or news everyday
- simple layout
- google integration
- easy creation of content
- content expiration
- analytics
- permissions
- improved employee onboarding (we have 8000+ users visiting lumapps every week)
10000
Employees expect to find resources and news they need
2
From an IT perspective we have two. One who adminsters the tool and makes changes in the backend and another who governs the tool