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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.4
    84%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.3
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6055)

Attribute Ratings

Reviews

(76-100 of 268)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In the corporate world, in the light of pandemic we needed an application that would help in streamlining work, allow sharing of files on chats and also allow efficient management of work with clients presentation. Earlier we used skype but it did not have all these features but Teams was a perfect choice. It was multiple apps in one and with a very easy UI it allowed us to transition easily
Score 9 out of 10
Vetted Review
Verified User
Microsoft Teams was used on a daily basis to stay connected, especially during the pandemic but not only that. It is a highly collaborative tool to help create synergy between our own data science team, but also with all the other teams that support us in our daily work or per project. What we love about this tool is its own ease, convenience, and how fun it is to use. Also, all the other integration aspects with Office 365 and OneDrive help improve our efficiency. It was possible to feel and work as if we were working next to each other. Obviously, it will never replace a real in-person meeting, but the quality of the image and sound make this tool one of the best to stay connected in any condition. The fact that the tool has an app is fantastic to be able to respond and message anyone quickly, even taking calls or meetings while away from your computer. I never really had any complaints from my team or experienced any problems with the tools, except for some control function that was not implemented at the beginning, like the spotlight that could be used by anyone or the fact that the organizer of the meeting could lose control.
Score 10 out of 10
Vetted Review
Verified User
I use Microsoft Teams for setting up virtual team meetings. Microsoft teams allow my work team to meet virtually and share each other screens to walk through processes and train or show how to execute a particular task. Microsoft Teams also allows for uploading files for the team to access whenever needed versus having to email a file each time.
Score 9 out of 10
Vetted Review
Verified User
We use Microsoft teams to stay in contact with external clients. The client [sends] us a link, we paste that link in Google Calendar, and that way we're able to access the meeting from our main time management program. We've always had a pleasant experience through the web browser application as we do not have to install anything.
December 31, 2021

Problems

Score 1 out of 10
Vetted Review
Verified User
This program is always having some issues like he is my dad. The attachment button is despairing, not only to me but to the others who use this app. This app is always having some problem with login in, he keeps login out from the phone, there is always an issue to open pictures, and NO the internet is not the problem!
Rishav Raj | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Microsoft Teams for inter and intra team communication to track progress of project work and also we host some fun activities within Teams. We connect either on audio call, or video call with another colleague one to one to describe any challenges, scope and idea about the Project.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used MS Teams for all of our team meetings as well as organizational meetings. We used MS Teams for communication and training. We found Teams to be an excellent way to stay on track with individual and group projects. It was also a reliable means of checking in with team members and supervisors. All of MS Teams' features were used in our professional development sessions as well.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is being used by various departments throughout our organization to coordinate team work and specific projects. We use it as a central repository for documents related to a team or project. We also sometimes use the discussion feature to communicate within our teams. Occasionally some of our teams will conduct Teams Meetings in lieu of Skype or WebEx meetings. Not everyone in the organization uses it, and some departments use it much more heavily than others.
Score 9 out of 10
Vetted Review
Verified User
We use Microsoft Teams for day to day video calling and sharing of meetings. We use this as a quick chat for any important information between the factory and the office. [A]lso importan information is shared via the teams chat, and weekly meetings are also now held on teams.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Teams offers secure collaboration, both internally and externally. Greater data visibility and better governanceTeams has powerful Microsoft Office integration options. Comprehensive third-party integrations Powerful audio and video calling options Support for education, healthcare, and emergency services Bots and other tools for many needs Communicate with my clients ON and OFF shore. Launch quick meetings. Updates to this happen when the MS OFFICE package is updated.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Great collaboration team. Helps the team to effectively communicate and be connected wherever you are. All the meetings were organized using Microsoft Teams and the setup, engagement was really fun and productive
Borislav Traykov | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is used in my organization for the following purposes: Instant messenger - multiple groups or direct 1:1. File & text sharing. Video conferencing integration with other systems such as Jira - We don't use them primarily due to company restrictions, but they are there and I've asked for a few that would have benefited us. Additionally, I have used it for video interviews. It provides are very good overall user experience that remains pretty consistent for desktop, web, and mobile applications.
RIDWAN AHAMMAD | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is our go-to meeting app. Easy scheduling, collaboration, and advanced features like recording, whiteboarding, etc. make our meetings more interactive and productive. Screen sharing is one feature [that] is much more convenient than any other apps currently in the market. Large audience support is another reason we prefer Teams. Our field force size is 150 plus. The most convenient thing is it is easier for guests to add other participants and teams have an extended waiting rooms feature which is convenient for interviewing.
Loren Piel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is a great tool for keeping teams connected. It has a great chat feature that allows for instantly messaging colleagues. Microsoft Teams also has the ability to have team meetings with or without video to keep teams connected and on the same page. It can be used to coordinate meetings both internally and with outside consultants and vendors. When you also incorporate the mobile app in addition to the desktop version, Microsoft teams is even more flexible. It is a great tool.
Mitul Sampat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a primary collaboration tool used in the company. All internal team meetings like daily stand ups , one on one meetings, , cross functional team meetings where multiple project team members collaborate , company level announcements and updates happens through teams. Apart from this, we also use Microsoft Teams for client meetings.
Score 10 out of 10
Vetted Review
Verified User
Since the pandemic, our business [has] changed [from] work [in] office to work from home setup. Communication has been a bit of a challenge, especially since it's our first to experience it. But, because of Microsoft Teams, communication within the account has been very smooth as if we're just beside each other. Awesome experience by far!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our internal teams communicate with each other, upload and store documents on the Team Channels and Files, set up and join meetings through Teams, and also communicate during the meetings through those Teams chat rooms. Most importantly is the communication and the storage aspect - we are able to communicate immediately and daily, note important chat messages(even save them), and can reach anyone in the company quickly. Storage-wise - we seem to be always running out of room - but ever since we're working from home, we've been using Teams to store all our project files and not our VPN connection because it's simply much faster.
Anshul Girotra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Microsoft Teams regularly for my office work. It really makes interaction super easy and convenient. It addresses [a] lot of business problems- a) Communication is smoother and [easier] b) Feature of putting fancy background is amazing c) Feature of forming several breakouts within a call is something I really like.
Benjamin Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
At the City of New Braunfels we [use] Microsoft 365 with Teams. Teams is used by everyone at the City of New Braunfels. Teams address the need for communication through one on one or team messaging. Teams also leverages most of the Microsoft 365 applications. When you create a new Team it in turn will create a sharepoint site for that team. It also has the ability to mail enable the team and use it [as] a distribution list.
Score 10 out of 10
Vetted Review
Verified User
Whole organization using "Microsoft Teams" to communicate each other. From day starting time to ending time it needed. It's very helpful to all employees in Organization. For example if we want to talk with any other employee we can do calls in teams, we can arrange meetings and videos calls also through teams. Not only in our organization, in all Organizations using this teams app to communicate. I didn't face any issues with teams up to now. Really thank you so much Microsoft Teams.
Phil Parrish | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is being used across our organization for 1:1 messaging, group internal chat, and for sharing important files. Microsoft Teams helps us eliminate unnecessary emails to internal colleagues. The functionality of the product is simple and effective. We also use Microsoft Teams to host web meetings from time to time.
Score 9 out of 10
Vetted Review
Verified User
We have Teamed as part of Microsoft Office 365 suite, we have been using it since Microsoft added it to our Office 365 subscription, about two years ago. Teams [are] being used company-wide at our organization, and it's been a useful communication tool, I think Microsoft added it [at] the right time when we were in the middle of the covid pandemic where many people were working from home. We have switched our meetings and communications from Skype to Teams as Teams were much easier to use and have more collaboration features than Skype.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since our setup is work from home, Microsoft Teams has been our way of communicating with each other. From coaching to meetings, to huddles, and even with interviews. It's our company's trusted partner to convey our messages and important info within our organization. So far, we've been very optimistic in using Microsoft teams and not planning to switch to any other tools.
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