TrustRadius
https://media.trustradius.com/product-logos/8Q/b9/W47TSZK0C41J.PNGScale: good basic hyperconverged system. DO NOT expect any support.Scale Computing has replaced our aging VMware datacenter environment. The HyperConverged, 10GB backend connectivity was attractive.,Ease of integration and management. Lower cost compared to comparable HyperConverged systems.,Support is extremely lacking. We ran into an issue where migration from the old system into Scale Computing corrupted the existing server environment. They were unresponsive and the manager of support stated, "it wasn't our problem." Misleading with regards to migration from old system to new. Time to migrate is much longer and more involved than indicated at the sales meeting. Training is basic and scripted.,2,1,Financial systems and back end database servers perform well. The active directory, once migrated into the system, is fine. Migration of AD machines and emails systems are tricky. The new deployments become out of sync and are isolated from the domain. Fresh installs are a better fit for this system,Good value for an introduction to HyperConvergence. Best suited for small scale and remote locations looking for cost-effective implementation of a high-performance data center. Disaster Recovery and business continuity solutions are not worth the cost charged.Scale HC3 review by small business.Scale is currently being used across our whole organization. Scale has helped address the problem of backup, server deployment, and virtualization. The Scale systems are easy to deploy in our current environment and have helped us reduce our demand for multiple individual pieces of hardware that are used for servers. We have taken 8-10 stand-alone machines and put them on the Scale system.,Scale has helped us automate our IT department and reduced the number of people required to manage the servers and hardware. Scale protection of fail-over to other nodes is great protection for server failures. Scales snapshot is a great tool to restore a server or computer quickly and efficiently.,I would like to see Scale offer file-level backup and restore as part of their package. Scale can improve on their cloud backup system. It's still not perfected and needs some work. However, when it does work, it's a great tool. Scales support has always been great but lately, I have seen a drop off in customer service.,8,7,We run our critical inventor Cad software on the HC3 system. By doing this we are able to increase memory, if needed, for our servers and SQL servers. We run our critical ERP system on the HC3 system. By doing this we are able to increase memory if needed for our servers and SQL servers.,Scale has allowed us to reduce our footprint of servers down to the HC3 platform. Scale HC3 system has cut down on the power requirements needed to run our server equipment. Thus reducing the cost for power. Moving to the HC3 system has reduced our need for more equipment in our IT Server room. This has reduced our hardware cost and improved or ROI.,Unitrends Recovery Series Backup ApplianceScale Computing's HC3: Hyper-converged Computing for Everyone!HC3 replaced our entire VMware stack of 3 host servers and 2 storage arrays. It hosts our Windows AD structural component servers (DHCP, DNS, AD Services) as well as a number of admin servers (security system, phone system, etc.). We went this route as a more cost-effective means, compared to a complete stack refresh.,Ease of setup: OOB setup was minimal and could be done by following the supplied Quick Start, although support was available. Ease of use: deploying new resources or repurposing/cloning resources is super simple, with a clear GUI that is very intuitive. Peace of mind: having a 3-node system with distributed compute and storage means more redundancy in case of any single component failure. Having all that run as part of the "OS" of the system is even better, as it's baked in: there's no set up like with a multi-home VMware implementation. Great ROI: compared to a stack refresh, the HC3 came in at more than 50% less.,It could have been a bit easier to migrate existing VMs or physical machines into the cluster. Using Double Take was OK, but a bit expensive and somewhat tricky.,10,10,As mentioned, we run our entire company's Active Directory servers, including DNS, DHCP, AD on VMS inside the HC3. These form the backbone of all PC usage in the company, so they are critical. Migrating using the Double-Take methodology proved to be extremely smooth, allow a "clone" of a running AD server to migrate, then it cleanly shut down the existing server and startup on the HC3 exactly like the original machines.,As mentioned, ROI was great: an immediate cashflow savings of over $50,000 versus a hardware refresh, plus the benefits of capitalizing it over time. No license fees like other hypervisor vendors means we have saved a lot of money since go-live, which we could "bank" toward adding additional nodes should we need additional compute or storage.Scale HC3 in K-12Scale Computing HC3 is used as our primary means of virtualization/server hosting. We are a small environment of approximately 50 servers and have been running Scale HC3 for 2 years without issue.,The UI/UX is neat, well organized, and easy-to-use. VM performance is on par with the other big name virtualization technologies in the market. ROI is perfect for our size!,The UI/UX, though easy to use, could be enhanced to provide additional metrics for VMs. 3rd party support for backup, or VM containers.,7,9,All of our mission-critical machines are hosted within the HC3 infrastructure. Without these machines, our environment would come to a complete stop.,Lowered cost of management. Lowered cost of infrastructure.,Nutanix and VMware ESXiScale Computing - MagnificentWe use Scale Computing in our North America location. It addresses the problems and limitations of using VMware. Scale Computing allows for a better set up of virtual server environments.,It has the best platform for virtual server management. Upgrading memory and disk space was a breeze. Customer support is fantastic.,The setup is still a bit new to some people, so offsite data centers are a bit unfamiliar with it.,10,10,One of the many applications we run on Scale is our companies' ERP system. It requires a lot of memory and disk space to run, but it handles it with no problems.,The most important impact was that it didn't require as much money to get it started. We started small with two server nodes and expanded from there.,,4,2,We use scale for all sever needs. Setting up new virtual environments. Segregation of large software items.,One great use is creating clone environments of our large ERP system.,It will help in better managing what we copy to our offsite backups.,10,Aruba Networks Wireless LAN (WLAN), Cisco Webex Teams (formerly Cisco Spark), Miradore Online, Rise Vision, Ubiquiti Networks UniFi, Spiceworks,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation,If we had it to do all over again I firmly believe we would make the same decision. If we did not make the same decision then we would regret our decision. We love Scale Computing and the products we use from them.,Implemented in-house,No,Change management was minimal,We did not have any issues. It was seamless.,10,No,No,We upgraded the memory in 3 Scale servers. We used Scale support to upgrade to firmware while we had them down to upgrade memory. Scale stayed on the line with us through the whole process and made it absolutely seamless in the process. We kept the same support rep through the whole process which made it even better.,Creating new VM's Cloning VM's Monitoring RAM and Disc usage.,Have not found one yet in comparison to other brands.,10Scale will scale with us.HC3 is being used as our main datacenter server equipment and we have started rolling out throughout our fleet of vessels. The simplicity of the system means we need fewer employees to tend the IT systems.,Simplicity Backup Remote Management Hyperconvergence,Adding international date format Shrink option for HDD Scheduling of backup to SMB path,10,10,Our ERP SuiteOur vessel management databaseOur main fileserverScale computing runs everything at our company.,Less FTE required on IT Efficiency increase Scaling flexibility,Nutanix and HPE SimpliVity (formerly OmniCube)Scale HC3 ReviewWe replaced our entire physical server environment for a virtual scale environment. It is more economical to maintain and grow than a physical server environment. It provides many additional features including automated notifications of server issues or outages, visibility of server status and ability to remotely control a server the same as a physical server.,Centralized server management Quick visibility of the health of the server environment. It provides tools to provide a quick glance at the infrastructure Increased backup/redundancy of data without additional products or implementations,More server statistics in the environment window History of CPU usage, disk space/usage/ net traffic. It is currently being monitored but not logged. Ability to customize reports and automate the e-mailing of those reports.,10,10,Primarily it runs our Point of Sale infrastructure.,Server uptime and overall health Immediate availability for growth or increase in server infrastructure without additional hardware costs,Scale Computing HC3, the right fit for SMBWe use Scale Computing HC3 for our Hyper Cluster environment. We have been migrating our VMWare clients to the HC3 environment.,HC3 makes it very easy to set up VM clients. They provide graphical feedback of CPU Utilization and IOPs for each of the running clients. Setting up snapshot schedule is a breeze. With a DR Cluster, the snapshots can be transmitted to a DR Cluster for additional redundancy.,Rolling back to a previous snapshot is not as intuitive as other vendor offerings. You must clone the snapshot and then boot the clone to roll back to a previous snapshot.,10,10,We run all of the servers that host our DB, email, and vertical market applications on the HC3 environment.,We have saved a tremendous amount on maintenance cost, previously paying for maintenance on our servers, SAN and virtualization OS. The maintenance cost for HC3 covers all three categories and is less than what we were paying before.,VMware ESXiThe small business best asset - ScaleWe implemented Scale Computing this year and it is being used as our production environment. We chose Scale due to its affordability and it being a hyper-converged solution. We were on old hardware storing all data locally on Hyper-V servers. The move to Scale gave us redundancy and flexibility at a lower price point than the competition.,Their customer support is the best I have ever experienced. On your first email or call you get a service tech that is ready to answer your question right away. The implementation was fairly simple and converting VMs seemed like a breeze. It took some time, but it worked well.,My Microsoft licenses sometimes wouldn't pull over in the migrate process and I would have to re-enter my license code. I'm not sure if it depended upon the OS or why it didn't work 100% of the time.,9,10,We have a ERP software for manufacturing tracking built on an SQL back end and it runs smoothly on Scale. All accounts payable software along with the sales team CRM also successfully striving on this setup.,We were in dire need of new infrastructure and were looking at spending quite a bit on hardware. We were introduced to Scale through a vendor and after one meeting I realized I could achieve our goals at a fraction of the cost.Scale HC3 - a great hyper-converged solution for SMBWe use Scale to run all the virtual servers in our environment, including Windows file servers, active directory, DNS, and Exchange. We also have a DR cluster attached where we replicate all of those servers. This allows us, as a smaller company, to save on the cost of physical servers and have a reliable virtual environment.,Ease of use - initial setup is very simple, and setting up and using virtual machines through their GUI is even simpler. Customer Support - super fast response times, and very knowledgeable staff. I wish all support teams I deal with were as good as Scale. Scaleability - adding new nodes is a breeze.,Difficult to resize virtual hard drives.,10,10,The most important business-critical application we run on HC3 is Exchange. Everyone knows how important e-mail is in today's business environment. I fully trust in our HC3 environment to keep it, along with our other critical applications running 100% of the time.,The ROI has been fantastic - saved us thousands of dollars in licensing and hardware costs. Ease of use has saved massive amounts of time in setup and management.,VMware ESXiMore Scale PleaseWe currently use Scale Computing at our headquarters to host roughly 25 servers that range from application servers to file servers to domain controllers. Scale gave us simplicity to manage our infrastructure. It's also saving us on the bottom line.,The replication of VMs betweens nodes is incredibly fast. We can recover servers from snapshots very quickly. We are saving on VMWare costs by not having to renew licenses for VMWare. With Scale's next update, we'll have the capability to do file level restoration.,When migrating to Scale, it seemed like we we're basically 'tricking' the virtual machine into being a Scale file. So the ability to more easily migrate to Scale would be recommended. As of right now, to restore a file, we basically restore an entire VM from a snapshot rather than restoring just that file. A lesser option should be available for smaller offices that only have 2 virtual servers.,10,10,We currently run all of our domain environment in Scale and several application servers. It's mostly file sharing and print services. We haven't noticed any decline in performance since moving to Scale.,We're saving $15k per year alone in just hardware support costs We're saving even more by no longer needing VMWare. Upgrading Scale takes a lot less man hours than upgrading VMWare.,Nimble, HPE Proliant ML and VMware ESXiBest HCI solution? Look no farther than Scale ComputingScale Computing HC3 node cluster allowed our company to go from a rack of 10 servers to a 3 node redundant 100% virtualized server environment that is used for our entire organization. With an IT staff of one, the simplicity of setup and use and having 1 management console to administer all our virtualized servers has allowed our business to focus on process improvements.,Ease of management- 1 console to manage all virtualized servers. Console gives you detailed information regarding your virtualized environment which includes disk use, CPU usage, IOPS, and latency Built-in replication- no additional cost to replicate to a similar scale cluster at a remote DR site. Also, availability to replicate to Google cloud for DR now as well. Zero downtime- With a 3-node cluster any node failure automatically replicates any virtualized servers on that node to the remaining two nodes. Rolling upgrades to firmware for nodes means no downtime. Additional resources- If resources (CPU, RAM, DISK) are running low on existing cluster it's really simple to add additional node(s) to increase resources. Support- World class support. Chat functions to reach technicians quickly and most problems are resolved in a relative short amount of time. My average time to reach a support rep is usually less than 5 minutes.,Work with more vendors on a desktop virtualization solution.,10,10,We currently run Microsoft Exchange server, Microsoft SQL server and our ERP software on the Scale Cluster. The ability to manage resources allocated and type of disk used (Flash vs. spinning disk) for volumes assigned to the server has made the applications run as highly efficiently as possible.,Highly competitive price point per node compared to other competitors No need to purchase additional VMWARE, Hyper-V licenses allowing us to allocate additional $$ towards other projects Cost savings on annual maintenance contracts based the competitive pricing of the HC3 nodes.Scale out performsWe have moved most of our physical servers to Scale over the last few years and have added another cluster to our system for high availability. We have radius servers, domain controllers, DHCP servers, Exchange and SQL to name a few that are currently running on Scale. This cluster will be at another location as part of our DR as well. Ease of use and not having to worry about licensing is a huge plus not to mention their support is the best I have found. We serve over 8000 users each day on our network and Scale is a huge part of that.,Their support is amazing should you need. Although it has been very reliable. Ease of use. Performance Scale-ability,For most shops their dashboard gives plenty of information; however, some of the more technical users may want a little more information. With that said it is improving.,10,10,We ran a 1000 user mailbox Exchange server for 3 years on Scale and the performance was excellent. We are running about 40 different servers and they all perform very well.,ROI is huge given the lack of licensing costs and ease of use,VMware ESXiSimply Amazing, the Node Cluster that can't be beat!We use the Scale Computing HC3 across our whole organization to supply our Staff and customers with our software application. This infrastructure solves the issue we had with stability and redundancy when using servers in the past. Since purchasing and upgrading to this node cluster, we have never been happier or more confident in our solution to support our staff and clients.,Hardware redundancy. Although I haven't had a need to use it yet, I know that all main failure points of any hardware has a redundant secondary to pick up in any failures. Easy upgrade; to update the Hyper visor or installing a new node is simple and easy to do. The configuration is a simple step by step process that even a non Techy person can follow. Automatic Snapshots; with the latest update for automatic Snapshots & Backups, I can control what backup schedule I want and mange my snap shots with ease VM Creation. I am constantly creating new Virtual machines for my programmers. With the easy to use tools provided by Scale, I can have a new VM up and running in seconds.,Automatic Exports. Although they have the ability to create scheduled snap shots, I am waiting on the tool to allow us to automatically create exporting schedules to a 3rd party NAS Historical Reports, the Hypervisor allows us to see real-time reports of our cluster, but it would be nice to have detailed historical reports of this data to look for patterns in our software resources,10,10,Currently I have run the following applications critical to my business: Exchange 2013 & 2016, Active Directory 2008 & 2016, Sage CRM, Sage Accounting, LDAPs, Custom Applications, Sharepoint and many more. All applications I've installed have worked flawlessly on the Scale Computer HC3. Thanks to the assistance of their Support, I was even able to receive assistance in some of the install when I had questions about different drivers.,We have ended up saving money due to less hardware purchases from the capacity given to us during the initial purchase of Scale Computing. We went from 6 servers and 2 NAS down to a 4 Node Cluster with a single NAS for off site replication. This has dropped our Power capacity by 1/4 saving us costs with our Data Center We are able to mange the Cluster from a single portal. This has cut our management time in half and allowed us to work on other items and less worrying about our Node Cluster.,,3,1,All of my use cases are the same, Our entire network expect external backups reside on the Scale Computing HC3 cluster. Our web application is 24/7 to clients. If it goes down at any point; I can guarantee I will be getting a call from a client in seconds. With the Scale Computing HC3 cluster, we have had 0 down time due to Hardware or internal infrastructure,At this moment the only unexpected item we do with this Node Cluster is the automatic Exports to a NAS based off of using the Tag line. This is not currently a feature on the Scale Computing HC3, so their support team was able to assist me in creating what I was looking for.,Right now in my internal office (My Node cluster is at a Data Center), I have a WD NAS for a shared device between all of my staff members. I am looking at creating an FTP on the Node Cluster to be able to remove 1 more device from my infrastructure. Currently I also configure computers every time we need a new one for additional hires. I am looking into different versions of Thin Clients and would like to see if this is something I can set up on the Scale Computing HC3 to give me easier management of computers.,10,Microsoft Exchange, Sage 50 Accounting, Pivotal Tracker, Microsoft Visual Studio Team System, Team Foundation Server,Creating a Virtual Machine. Simply fill out the size and specs for what you want and click Create. It is as simple as that Media Management. Simply upload what you need and it is ready to use Snapshots. Creating a schedule is simple to do. After that, simply edit your VM and select which schedule you want it to back up on.,Historical usage reports unfortunately do not exist yet. This would be a nice to have in the future. Feature for automatic Exporting does not exist yet,10Scale Computing HC3 ReviewScale Computing HC3 is being used across the organization to host several virtual server instances. It helps address our need for multiple, specialized, virtual servers, including redundant domain controllers, file servers, document management and enterprise resource planning servers. The separation of these server roles allows for finer control of potential downtime and reduces end-user impact.,Virtual machine snapshots are an absolute breeze to create, store and recover if needed. The interface is incredibly intuitive and easy to use. Remote virtual machine management can be completed completely through a web interface rather than Remote Desktop Services, reducing our vulnerability footprint.,The amount of RAM you specify when ordering the system is not completely available for virtual machines. You need to calculate the ability for VMs to fail over to remaining nodes in the event a single node fails. Integration with backup product vendors is severely lacking, causing difficulty in backing up full snapshots off site. The interface login is a simple username and password. It would be nice to integrate two-factor authentication to increase security.,10,9,I have run Active Directory, DNS, DHCP and DFS on multiple servers with complete fail over. Additionally, I am running enterprise resource management, document management, a web server and auditing/monitoring on separate server instances all on the same Scale cluster. Overall the system is running flawlessly. Additionally, I have the peace of mind that the hardware is fault tolerant as well, providing instant fail over protection in the event a node goes down.,When considering providing the ability to provide redundancy and fail over protection, nothing comes close to Scale for overall price. As a comparison, we considered getting two physical servers as opposed to this Scale system. We found that, in order to provide the computing power needed, each server would be in the area of $15k each, before operating systems. Additionally, each server would need to handle multiple services and applications that can cause problems when run on the same machine. We have immediately felt the positive impact this system has provided as we lost the outgoing server sooner than anticipated. I was able to immediately regain control of the domain, finalize the move and retire the old system with little impact to the end-user.,HPE Synergy, Dell EMC Unity and NutanixTime to Replace VMware ESXi and Microsoft Hyper-V with Scale HC3Scale Computing HC3 is being used across the whole organization with a cluster at the corporate office configured for full two-way replication with another cluster at a branch office. This provides complete disaster recovery capability for both sites. Performance of both clusters is outstanding. Operational maintenance is almost non-existent. Setting up replication required only providing the name and administrator credentials for the remote cluster -- amazingly simple and automatic.,Firmware updates are a non-event. They are released about twice a year and when you are ready to apply the update, you just click the button to authorize it. Then it just happens automatically, rolling from one server to the next with no down time. Of course you should verify that you have a full set of backups first and probably will want to do this during a "quieter" time but you could do it in the middle of a work day with only minor performance impact. Any agent-based VM backup, like Veeam Backup & Replication, works fine. I like that the failure of a disk drive is not a critical-level event. The cluster raises an alarm, automatically ensures that all data is re-duplicated, and a replacement disk is sent to you the next day for hot-swap. During the disk failure event all you have is just a little less disk storage available. The HEAT system which automatically migrates active data between fast SSD disks and the usual spinning kind as required to meet your performance priorities, is completely hands off. The recent addition of automatic disk data deduplication means better performance and less disk space usage. Taking snapshots is almost instant and does not "cost" additional disk space. Growth is amazingly simple and easy to do -- just rack another node, add it to the cluster then walk away -- in short time it's a fully functioning member of the cluster sharing the load. HC3 Cloud Unity with Google Cloud Platform is an unmatched hybrid cloud solution. Usually hybrid Clouds require lots of very sophisticated networking to tie the local network to the cloud network -- Unity does all of this automatically and transparently -- the Cloud instance looks like it's on your local LAN. A single Scale HC3 web interface can manage your local and remote on-prem instances together with your cloud instance.,Scheduling of snapshots is fairly flexible but a little restricted when combined with Replication. Looking forward to the next major firmware release where this is scheduled to be improved. There is a single-node server available for remote offices but it would be nice to have a two-node version for those small offices to be able to avoid all down time (for updates).,10,10,If your company provides services or support on a 24x7 basis you just can't ever be down. Exchange email, SQL Server databases, web servers, ERP App Servers, File & RDSH servers -- nothing can go down because you need it all of the time. There's no time for down time to do maintenance or increase capacity. Scale HC3 gives you all of that. Also, who wants to spend so much time keeping all of that virtualization infrastructure updated -- Scale HC3 remove 90-95% of the maintenance work required to keep a VMware or Hyper-V Cluster with shared storage secure and updated.,A pending iSCSI Storage array hardware refresh cycle and VMware maintenance update can provide enough funds to replace all of that with a new Scale HC3 Cluster that also drastically reduces on-going support and maintenance costs. The ROI is under one year. Your IT staffing costs will decrease as will your outside IT support costs for running virtualized clusters with shared storage. Most businesses never actually get around to deploying multi-site replication because it's too expensive and far too hard to do and maintain. Scale HC3 makes all that easy and automatic.,VMware ESXi, Hyper-V and Virtuoso Universal ServerNet AdminWe're converting our XenServer Virtual Infrastructure over to HC3 Scale. It's faster, easier to use and takes up less space. Setting up SCALE was easy. We rack mounted it, set it up in about 20 minutes. Since purchasing our first 3 servers, we recently just cut a PO to expand to 8. Overall, it's a great product.,Its simplicity is a load off my shoulders. There are not hours of forums I have to sift through. No more licensing problems. Remote support is a super easy.,I would like to see more information about my VMs Historical Data would be nice such as 30 day chart for CPU usage.,10,8,We run our XenApp environment on SCALE and found that the speed of our VM servers has increased over XenServer 6.5. Utilizing HC3's DoubleTake Move software, we were able to migrate our VM's with just a few clicks. We also have a Domain Controller running on our SCALE Environment and login duration's have decreased dramatically.,Troubleshooting times have decreased. Support issues have decreased due to only have to call one vendor. Availability of our VM's has increased Space in our server room as increase and temperatures have decreased which is really important to us.,Solid option for SMBs who don't want to spend their time administering virtual environments.We use a Scale cluster as our primary computing infrastructure, hosting SQL, ERP, WMS, RDS Cluster, file storage, IIS, and some other minor server VMs. All our VMs are currently MS OSs.,Ease of setup and operation. We have a very small IT bench, and these individuals are not virtual infrastructure engineers. They have little to no experience in VM environments. Yet they have no problems standing up VMs, setting up or modifying replication, cloning, shifting VMs to other nodes, etc. They can modify resource draw easily (with one notable exception) and generally can stay out of the VM management world and stay in the server and application management worlds. Hardware support. I can only recall one hardware issue we had. Rather than going back and forth, or trying to fix one part at a time to reduce costing, Scale had a new box to us I think the next day or the day after. Hard drive swap and we were back in business at 100%. Tecahnical support. There are some minor headaches working outside of the normal hypervisor realms of Hyper-V/VMWare. But Scale support has been there to help us whenever we hit one of those stumbling blocks.,Modifying the size of an instantiated virtual hard drive. You can change memory/cpus core with a few mouse clicks, but hard drive size increases are time consuming, complicated, and annoying in the current environment. There is some room for improvement with regards to SQL writes. The hyperconverged solution is exceptional in durability and reliability, but large quantity small size SQL writes seem to cause a speed bottleneck larger than one would expect given the power of the architecture. Could be caused by spanning between nodes? Not sure if this is a Scale issue or an MS issue, but we have never been able to clone an RD server with all apps installed and add it to the RDS cluster; we have to clone a barebones server, install everything and build all the printer connections, and then add it to the cluster.,9,10,SQL is our most critical app, and we have seen a substantial increase in its environmental footprint in the past year. Save for some frustrations in increasing drive size (much easier to plan ahead and make your drives large, or to just add a second drive and spread), we have been able to handle our growing pains with some after-hours reboots. Similarly, we have doubled the amount of servers in our RDS environment.,Scale was a much more cost-effective option than other hyperconverged solutions we looked, or when compared to the cost of refreshing our previous environment of HP servers and a SAN. And that is before you look at the cost savings of not having to pay for a recurring VMWare license!,HC3 works for me!As a one person IT shop the Scale HC3 system made it easy for me to manage storage and it reduced the number of physical servers I had to maintain. It is used for all departments in our organization from a file server to a mapping server.,Their tech support is very good, though I have only had to call a couple of times over the last five years for minor issues. Their sales staff keeps in touch on a regular basis. Some vendors will only call for a sale and assume everything is fine if they aren't hearing from you. The user interface is easy to learn, from creating and scheduling snapshots to creating virtual machines for running test scenarios.,Scale Computing HC3 has met all of our company's needs.,9,10,We use virtual servers to house mission critical databases that are written to daily with large amounts of data with no issues. Our online backup software is able to connect with the virtual servers to add another layer of disaster recovery.,As a one person IT department I always try to streamline and automate whenever possible. The Scale HC3 has reduced time spent on maintaining multiple physical servers and the overall ease of use is great. At the time of purchase their system was at least 10-15,000 less than their competitors.,Scale Computing HC3 - Excellent and Unique Hyper-Converged Platform with a few Rough EdgesScale HC3 is being used to virtualize a large portion of our physical IT stack. We purchased it for the following reasons: 1. Simplify administration of our infrastructure. 2. Provide out-of-the box High-Availability and/or near High-Availability for critical systems 3. Decrease TCO for our physical infrastructure 4. Simplify our infrastructure by collapsing all of the requirements for a clustered virtualization solution down into one software/hardware stack, including compute, storage, and networking. 5. Decrease deployment time for new environments. Using near-instant thin-cloning we can deploy multiple systems in a very short amount of time. 6. SCALE provided a solid platform alternative to other traditional high-availability solutions, like SQL Clustering. In this case we simplify life by deploying SQL server's as stand-alone but because they are virtual and on a Hyper-Converged platform, they are HA by default. So we get a lot of the benefits of SQL clustering without the headache and complexity of actual SQL clustering.,Scale has focused on ease-of-management and it shows. Their UI is incredible and easily the best in the industry. SCRIBE - the underlying storage layer is brilliant and if you are a techie, worth taking a closer look. The way SCALE has done storage for hyper-converged is very different from almost all of the other major players in a very good way. SCRIBE VM snapshots and cloning is incredible, very fast, very efficient. Simplified licensing model - NO VMWARE - this is a big deal. Scale has built-the-entire-stack from almost the ground up. You only have one company to deal with when it comes to licensing your hyper-converged stack. Furthermore, all SCALE HC3 clusters have ALL FEATURES. There is no nickel-and-dime (and arm-n-leg) for additional functionality.,I think the company has been focused on the SMB market and as a result are not familiar with dealing with the issues and concerns of either larger companies/deployments and/or companies like ours which service larger clients. We have no tolerance for unscheduled downtime. When it comes to dealing with support they are mostly all very knowledgeable but they seem a bit green when it comes to understanding how "serious" uptime is for their customers that are running mission-critical systems. I think the company has been focused on the SMB market, and as a result I get the impression they are not overly familiar with companies that run mixed and/or more highly-demanding workloads. We are pushing our cluster hard. We run a heavy mix of both virtualized SQL and WEB tier systems. Based on multiple interactions with the company, I don't think they have very many customers operating in this space and as a result, the platform hasn't been as well vetted based on these kinds of workloads. That said, I realize that virtualizing multiple busy database servers on a single platform is huge ask. All of the above being said... we have not had any system failures that have impacted any of our production VM's and by-and-large the platform is pretty darn solid. We are seeing some performance hits, particularly around storage, as our cluster gets more busy however we haven't done wide-spread performance testing to get an accurate measurement and I believe scribe is dynamically tiering data to keep our busiest systems running effectively. I guess I would like to just see a higher "low watermark" for storage performance on VM's. Support is overall very responsive however in-depth issues can drag-on a bit, which is understandable. They are still missing some features such as role-based administrative access which are important to, once again, larger companies and/or those who service larger companies. All-in-all - Scale has historically targeted SMB - and as a result they have a ton of core strengths that are unique to their company and their product. However, in focusing on this market segment, I think they have a bit of tunnel-vision which has resulted in them missing some crucial areas for businesses that take their IT very serious because it is a critical part of their service delivery/day-to-day operations.,7,8,We have several applications that are "mission critical" that were candidates for more complex solutions like SQL Clustering. We opted to virtualize those on SCALE instead which was drastically easier and honestly "less fragile" because there are few "moving parts". Scale has also decreased our dependency on more complex and typically much more expensive TCO, SAN storage. We have drastically simplified our onsite backup and recovery by using scheduled snapshots.,We have virtualized ~25 systems at this point and dropped two older SAN arrays from our environment. This has drastically reduced administrative complexity in our environment. Things are just "more stable" - we were often putting out fires with failing hardware across multiple systems. With scale, we have one platform which is highly-redundant and this allows me to finally get some sleep at night. Sleep is priceless. For new projects, we have cut new environment deployment time drastically. Setting up a new hosted environment for a project used to take 2 - 4 weeks, it now takes 2 - 4 days. It also cuts down expense. When we need dedicated environments we now spin-up VM's on a platform that is already budgeted and paid for vs. having to buy new dedicated hardware. An Active-Passive SQL cluster with SAN storage can run anywhere from $20K (assuming you already have the SAN) --> $60k or even $100k if you need to put in the SAN and supporting infrastructure. A SCALE cluster however can support multiple SQL servers and provide almost the same level of redundancy/high-availability with drastically lower cost and complexity vs a traditional cluster.,NutanixScCale Hyperconvergence - No Pain all GainOur existing infrastructure was getting old. The hardware was excellent and provided more than adequate performance. Apart from the insecurity of age the only complaints were from the IT team. It was taking too much work to maintain. The 3 node Scale cluster replacees and aging infrastructure of Linux Red Hat/HP hosts running 80% of the company's virtual servers. The Scale cluster will essentially run our company. When all VMs have been moved over to the cluster It will encompass Windows a windows domain controller, our MRP system, several database servers, analytics, and server and network monitoring appliances. A remote Scale node acts as a backup to the cluster and maintains daily backups with varying retention to reflect daily, weekly and monthly, and quarterly backups. We have moved about 30% of the infrastructure to the scale cluster.,The ease of use of the Scale interface is fantastic. All the basics are within easy reach and more complex tools are readily accessible. I'm used to simple interfaces meaning limited scope and simplistic products. But the scale interface is on top of a very sophisticated and powerful system. The interface works so well it needs no training to use - having said that training always helps. Scale's Remote replication is fantastic. Setting up and applying a schedule and setting a lifespan for the replicated images was a breeze. Initiating the replication was a single click and the replication was fast. Replicated VM's could be cloned and started in seconds. Restoring data for users was so fast my users were not ready to deal with the quick results. Scales continually impresses me with the way the product is maturing. Their product road map is not merely a future wish list. New features are regularly being delivered and delivered on schedule. Installation and set up is FAST. the longest part was mounting the hardware and connecting the interfaces. Scale technicians held my hand from power on to instantiating a new VM. It mas more of a formality than a necessity. Their tech support is effective. The best I have ever seen. Their staff are astute and great communicators. Follow up is quick, and they often log in and resolve the problem without my having to generate and upload logs. They minimise my work and maximise interaction. The unusual part is how they communicate among themselves. On a single issue i spoke to multiple staff and they all were aware of case. I never had to repeat the details of the problem or the steps taken. We have been importing all of our VM's fairly easily. There is a need for improvement with the import process for non HC3 VMs. It works but is the only poorly executed part of the HC3 environment i have come across. It's as if in the design of the product Scale only thought companies would be creating and working with new VM's., and forgot completely about migrations from other systems. HC3 easily imports and exports Scale VM's directly from the Interface in a single step. But, non HC3 images, even if they are qcow2 images just like HC3's, require a multi-step process. Having said that, the process is not complex at all. Apparently this will be corrected in a future release. Pricing. Wow! A friend in another company opted for a competing HCI system. It took about 3 months to get the system fully installed and stable. But the ongoing costs of licensing Vmware and paying hardware maintenance have forced them to reconsider their purchase. They are desperate to cut costs and are planning to pull out VMware and go with KVM. With Scale I paid less and got at least equal performance without any configuration headaches. That raises another point. The HC3 system is fully integrated all in one solution. All the components needed for HCI, Virtualisation, VM Management, Integrated and distributed storage, and redundancy are included and fully supported. One neck to wring.,As mentioned, Scale needs to refine the rocess used for importing non-native VM's. It is a multi step process that "fools" HC3 into thinking it a native VM. All of our VMs, except for one, are KVM. I can't comment on importing other image formats. HC3 has all the basics covered and does a fantastic job under the sheets. but is lagging in more modern features .Scale needs to provide applications under HC3. A "cloud" type storage service that VM's could tap into directly. A database service which would reduce the need for us to maintain database servers. A containerisation service would be an excellent addition. Currently we have to run containers in a VM, which is not optimal. Missing is a simple way of upgrading storage. Disks are hot swappable., but upgrading storage requires a lot of work.,9,9,Our infrastructure scales great with HC3 (pun not intended.) We have been adding VM's cloning images for testing and development without anxiety. before we were constrained by the resources of a single machine- we were consistently running out of memory or disk space. We were chasing resources across the network, porting VM's wherever we could find room. The cluster environment is like a diving into an ocean. All the resources are accessible. This simplifies development and allows me to respond with a big "YES" to my users instead of "Maybe tomorrow, i'll let you know",It's too early to tell how our ROI will be affected. Our estimates indicate that we will smooth our our expenditures. We expect to able to take advantage of business opportunities and provide new services faster for our dealers. We have already cut a future staff acquisition because of the ease of use of Scale system. The initial cost was high. Getting an entire cluster is a bigger pill to swallow than adding a new server. We mitigated the problem by delaying upgrades. When suddenly the company was faced with 4 server's needing replacement or one Scale custer with the attendant advantages over installing four new hosts, plus a DR solution, the decision became much easier.,Maxta and StratoscaleScale Computing -> Best ValueScale Computing is being used as our primary server cluster across the whole organization. We have it hosting 20+ servers. It's very easy to use and virtually maintenance free. It has freed up a lot of my time, to be honest, I don't even think about it anymore because it just works.,Setting up and provisioning a new VM is super simple. I come from a VMWare environment but the Scale UI is very easy to understand. I can imagine for someone new they would be able to learn the task of managing the cluster very easily. Snapshots and clones are processed super fast.,I would like to be able to see actual disk availability instead of the raw number of TB. The ability to copy and paste from your local machine to a VM seems like missing functionality, it is very useful to have. I guess it's not a problem specifically with Scale, probably more with KVM and backup vendors but I really did enjoy having a backup system that worked across the whole hypervisor, it just simplified things a lot. I would like to see the breakdown of the VMs and the amount of RAM they are consuming changed a bit. If its a VM with less than 6 GB it doesn't show on the dashboard. Maybe if it was a pie chart it would be easier? Not sure but just something different would be nice so you could see all the VMs.,9,10,We run in-house Exchange, SQL, MySQL, and Apache web servers. They run flawlessly. The only problems I have are with the individual applications themselves, never at the infrastructure level. When I bought the system they didn't have SSD out yet, so I can't speak about the ability to portion out the SSD across VMs but it looks super awesome!,The biggest impact Scale has had is on my time. I really don't even think about the infrastructure anymore. It has really freed me up to handle other important matters. It's also very nice to know that when I need to upgrade or refresh in the future, I can just swap out servers and have minimal, or no downtime.,VMware ESXi, SimpliVity OmniCube and Hyper-VScale HC3 First ImpressionsWe started working with a client that recently deployed a 4 node SCALE HC3 cluster. Our role was to help transition them from VMware/HyperV VM's to be on Scale HC3 instead. It is being used now for 90% of all services/vms within the company. They still have a couple physical servers due to the complexity of moving those to Scale Computing HC3, this in addition to using the volume of storage they have on the physical servers. The main business problem it addressed was stability and simplifying the environment. The HC3 cluster gives them the stability and redundancy they needed to ensure they have great uptime!,Simplifying building and running a Hypervisor Cluster for redundancy and uptime. Fast deployment/snapshotting Great technical support, really fast.,Expanding volumes is cumbersome (have to clone the vm and make the drive bigger) Little support for UPS and network shutdowns Tricky to migrate VM's to HC3 unless you use their paid software product GUI is pretty simple and barebones, feels like it limits what you can do.,5,7,Our application/server set is a mixed Windows Server/Desktop VM world with a healthy dose of Linux CentOS VMs. We enjoy how quickly we are able to take a node offline and all VM's will move gracefully on their own. The Scale Computing HC3 system seems to keep all nodes balanced without much thought from our end. The redundant networks work great and we have done testing by pulling a switch and watching the networks fail over without missing a beat!,The company will not need to purchase new hardware for 5 years or as long as Scale will support the nodes. The yearly software/maintenance costs are high and after a couple years running we may consider looking at another direction ROI on needing a tier 3 tech on staff is good. The cluster just works and requires little babysitting.,hyperv and VMware ESXiThree year review of Scale's HC3The HC3 was implemented by a client as a company-wide infrastructure replacement for both physical systems as well as an existing VMware cluster. It replaced 7 physical servers that were quite old, and the two node VMware cluster had one host that was past it's prime. VMware needed to be upgraded, and after looking at the hardware and software costs, the HC3 was a simple decision.,Ease of Use - the interface is simple, clean, and intuitive enough that if you have ever used any virtualization platform you really don't need any training to get going. Ease of Implementation - Once the hardware is mounted, a configuration was performed remotely by scale. They assisted in switch setup by providing requirements, and the cluster itself was done by a technician on the phone with you. It was really running a few commands to initialize the cluster and after that, anything that came up they took care of. We had a node failure, and nobody knew. The system kept chugging along without interruption (that anyone could tell). After one phone call, we had the replacement the next day. The cluster was reinitialized and everything worked without having to schedule any downtime. System updates are essentially a click of a button. Everything then is handled behind the scenes. I had one update timeout, and a quick call later (on a Saturday no less), it was deduced that it was a timeout issue. After adjusting the timeout, the update ran fine.,The trade off for many of the complexities of management are taken care of behind the scenes, is that you are limited on many of the configuration options one is used to in other virtualization platforms. That is not to say it is by any means simplistic or inflexible and if you are looking for a system that does not require weeks of training and experience to manage, this is it. With the simplicity of the interface, troubleshooting some issues like email notifications can become difficult. If you have a small infrastructure that is moving into a hybrid cloud environment, it can be a bit cost prohibitive.,8,10,We've run everything from Domain Controllers, to file services to ERP systems without any issues. The fact that the cluster holds up well during a node failure has really helped, especially mission critical software such as Syspro. Reboot times are very fast on virtual systems, so even if there is a software based issue, rebooting is not the inconvenience that it used to be.,The system has reduced downtime significantly, saving the client thousands of dollars in lost productivity. The reduction of power usage, although not a high dollar amount monthly, does add up to several thousand dollars over a three year period.,I love our Scale[It's being used] To host most corporate servers including AD, file, print, CCTV and app servers.,Ease of use Superb value compared to traditional competitors,The time between order and delivery seems slow.,10,7,We currently host: - Active Directory - File Servers - Print Servers - Security Camera system & storage - Stadium concession systems (critical game-day system) - Stadium 50-50 system (critical game-day system). Our 50-50's are a huge deal in this part of the world.,Hewlett Packard,,2,Active Directory File & Print services Security Camera system & data storage Stadium Concession system Satdium 50-50 draw system,We are currently testing a new Windows 2016 domain setup I hope to one day host the Football Operations Video services on the same system. Football Coaches use a dedicated system currently.,10,Windows Server, VMware ESXi, Microsoft Office 365,Creating a new VM Adding OS Media Creating VM snapshots,I wish I could change the size of disk volumes easily.,No,9
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Scale Computing HC3
241 Ratings
Score 9.7 out of 101
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Scale Computing HC3 Reviews

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Scale Computing HC3
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Score 9.7 out of 101

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Score 2 out of 10
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Scale Computing has replaced our aging VMware datacenter environment. The HyperConverged, 10GB backend connectivity was attractive.
  • Ease of integration and management.
  • Lower cost compared to comparable HyperConverged systems.
  • Support is extremely lacking. We ran into an issue where migration from the old system into Scale Computing corrupted the existing server environment. They were unresponsive and the manager of support stated, "it wasn't our problem."
  • Misleading with regards to migration from old system to new. Time to migrate is much longer and more involved than indicated at the sales meeting.
  • Training is basic and scripted.
Great for small scale environments or remote locations needing localized datacenters. Less appropriate for large scale deployments or environments that have more robust data applications.
Financial systems and back end database servers perform well. The active directory, once migrated into the system, is fine. Migration of AD machines and emails systems are tricky. The new deployments become out of sync and are isolated from the domain. Fresh installs are a better fit for this system
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Score 8 out of 10
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Scale is currently being used across our whole organization. Scale has helped address the problem of backup, server deployment, and virtualization. The Scale systems are easy to deploy in our current environment and have helped us reduce our demand for multiple individual pieces of hardware that are used for servers. We have taken 8-10 stand-alone machines and put them on the Scale system.
  • Scale has helped us automate our IT department and reduced the number of people required to manage the servers and hardware.
  • Scale protection of fail-over to other nodes is great protection for server failures.
  • Scales snapshot is a great tool to restore a server or computer quickly and efficiently.
  • I would like to see Scale offer file-level backup and restore as part of their package.
  • Scale can improve on their cloud backup system. It's still not perfected and needs some work. However, when it does work, it's a great tool.
  • Scales support has always been great but lately, I have seen a drop off in customer service.
Scale is a great option for small to mid-size businesses. The HC3 architect allows a company to combine servers and computers to one platform and maintain them easily. Scale is a great option for those needing the ability to restore backups quickly to reduce downtime. Scale is not a great option currently if you need to be able to restore just a one or a few files.
We run our critical inventor Cad software on the HC3 system. By doing this we are able to increase memory, if needed, for our servers and SQL servers. We run our critical ERP system on the HC3 system. By doing this we are able to increase memory if needed for our servers and SQL servers.
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Score 10 out of 10
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HC3 replaced our entire VMware stack of 3 host servers and 2 storage arrays. It hosts our Windows AD structural component servers (DHCP, DNS, AD Services) as well as a number of admin servers (security system, phone system, etc.). We went this route as a more cost-effective means, compared to a complete stack refresh.
  • Ease of setup: OOB setup was minimal and could be done by following the supplied Quick Start, although support was available.
  • Ease of use: deploying new resources or repurposing/cloning resources is super simple, with a clear GUI that is very intuitive.
  • Peace of mind: having a 3-node system with distributed compute and storage means more redundancy in case of any single component failure. Having all that run as part of the "OS" of the system is even better, as it's baked in: there's no set up like with a multi-home VMware implementation.
  • Great ROI: compared to a stack refresh, the HC3 came in at more than 50% less.
  • It could have been a bit easier to migrate existing VMs or physical machines into the cluster. Using Double Take was OK, but a bit expensive and somewhat tricky.
As a simpler, more cost-effective way to virtualize your infrastructure, I don't see a place this couldn't fit in well. While we aren't running any dedicated database-based applications (and so can't really speak to I/O contention or speed issues), several of our admin machines are running MS SQL Server and have not experienced any performance issues. Because of its expandability, I could see this in a smaller shop like ours, or as a niche in a larger infrastructure, or, if scaled properly, as a replacement for a large infrastructure VM host.
As mentioned, we run our entire company's Active Directory servers, including DNS, DHCP, AD on VMS inside the HC3. These form the backbone of all PC usage in the company, so they are critical. Migrating using the Double-Take methodology proved to be extremely smooth, allow a "clone" of a running AD server to migrate, then it cleanly shut down the existing server and startup on the HC3 exactly like the original machines.
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February 19, 2019

Scale HC3 in K-12

Score 7 out of 10
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Scale Computing HC3 is used as our primary means of virtualization/server hosting. We are a small environment of approximately 50 servers and have been running Scale HC3 for 2 years without issue.
  • The UI/UX is neat, well organized, and easy-to-use.
  • VM performance is on par with the other big name virtualization technologies in the market.
  • ROI is perfect for our size!
  • The UI/UX, though easy to use, could be enhanced to provide additional metrics for VMs.
  • 3rd party support for backup, or VM containers.
For a K-12 environment of very few employees, this solution is perfect for ease-of-use, and low-overhead management. Also, the solution has been solid performer over the past 2 years.
All of our mission-critical machines are hosted within the HC3 infrastructure. Without these machines, our environment would come to a complete stop.
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Score 10 out of 10
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We use Scale Computing in our North America location. It addresses the problems and limitations of using VMware. Scale Computing allows for a better set up of virtual server environments.
  • It has the best platform for virtual server management.
  • Upgrading memory and disk space was a breeze.
  • Customer support is fantastic.
  • The setup is still a bit new to some people, so offsite data centers are a bit unfamiliar with it.
It is perfect if you don't have a large staff of administrators on site. One person can manage a good sized cluster of virtual servers with ease.
One of the many applications we run on Scale is our companies' ERP system. It requires a lot of memory and disk space to run, but it handles it with no problems.
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February 19, 2019

Scale will scale with us.

Score 10 out of 10
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HC3 is being used as our main datacenter server equipment and we have started rolling out throughout our fleet of vessels. The simplicity of the system means we need fewer employees to tend the IT systems.
  • Simplicity
  • Backup
  • Remote Management
  • Hyperconvergence
  • Adding international date format
  • Shrink option for HDD
  • Scheduling of backup to SMB path
Anywhere IT servers are required and cloud is not an option. This is the future.
Our ERP Suite
Our vessel management database
Our main fileserver
Scale computing runs everything at our company.
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Jon Brantner profile photo
September 24, 2018

Scale HC3 Review

Score 10 out of 10
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We replaced our entire physical server environment for a virtual scale environment. It is more economical to maintain and grow than a physical server environment. It provides many additional features including automated notifications of server issues or outages, visibility of server status and ability to remotely control a server the same as a physical server.
  • Centralized server management
  • Quick visibility of the health of the server environment. It provides tools to provide a quick glance at the infrastructure
  • Increased backup/redundancy of data without additional products or implementations
  • More server statistics in the environment window
  • History of CPU usage, disk space/usage/ net traffic. It is currently being monitored but not logged.
  • Ability to customize reports and automate the e-mailing of those reports.
It is a great virtualization product for the small to mid-sized market space.
Primarily it runs our Point of Sale infrastructure.
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Sam Paulissian profile photo
Score 10 out of 10
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We use Scale Computing HC3 for our Hyper Cluster environment. We have been migrating our VMWare clients to the HC3 environment.
  • HC3 makes it very easy to set up VM clients. They provide graphical feedback of CPU Utilization and IOPs for each of the running clients.
  • Setting up snapshot schedule is a breeze.
  • With a DR Cluster, the snapshots can be transmitted to a DR Cluster for additional redundancy.
  • Rolling back to a previous snapshot is not as intuitive as other vendor offerings. You must clone the snapshot and then boot the clone to roll back to a previous snapshot.
For the small/medium business that needs a virtualized environment, I found HC3 to be more cost-effective. I no longer need to have a vendor for my SAN, a vendor for my servers and a vendor for my virtualization environment.
We run all of the servers that host our DB, email, and vertical market applications on the HC3 environment.
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Tyler Johnson profile photo
Score 9 out of 10
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We implemented Scale Computing this year and it is being used as our production environment. We chose Scale due to its affordability and it being a hyper-converged solution. We were on old hardware storing all data locally on Hyper-V servers. The move to Scale gave us redundancy and flexibility at a lower price point than the competition.
  • Their customer support is the best I have ever experienced. On your first email or call you get a service tech that is ready to answer your question right away.
  • The implementation was fairly simple and converting VMs seemed like a breeze. It took some time, but it worked well.
  • My Microsoft licenses sometimes wouldn't pull over in the migrate process and I would have to re-enter my license code. I'm not sure if it depended upon the OS or why it didn't work 100% of the time.
For the typical small business, Scale is the perfect solution. Great customer service and help along the way.
We have a ERP software for manufacturing tracking built on an SQL back end and it runs smoothly on Scale. All accounts payable software along with the sales team CRM also successfully striving on this setup.
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Josh Cope profile photo
Score 10 out of 10
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We use Scale to run all the virtual servers in our environment, including Windows file servers, active directory, DNS, and Exchange. We also have a DR cluster attached where we replicate all of those servers. This allows us, as a smaller company, to save on the cost of physical servers and have a reliable virtual environment.
  • Ease of use - initial setup is very simple, and setting up and using virtual machines through their GUI is even simpler.
  • Customer Support - super fast response times, and very knowledgeable staff. I wish all support teams I deal with were as good as Scale.
  • Scaleability - adding new nodes is a breeze.
  • Difficult to resize virtual hard drives.
With a combination of great pricing, ease of use, top-notch support, and scalability, Scale Computing really hits the mark for the small and medium business market. They really make things a lot easier for companies with minimal IT staff.
The most important business-critical application we run on HC3 is Exchange. Everyone knows how important e-mail is in today's business environment. I fully trust in our HC3 environment to keep it, along with our other critical applications running 100% of the time.
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Justin Hall profile photo
September 24, 2018

More Scale Please

Score 10 out of 10
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We currently use Scale Computing at our headquarters to host roughly 25 servers that range from application servers to file servers to domain controllers. Scale gave us simplicity to manage our infrastructure. It's also saving us on the bottom line.
  • The replication of VMs betweens nodes is incredibly fast. We can recover servers from snapshots very quickly.
  • We are saving on VMWare costs by not having to renew licenses for VMWare.
  • With Scale's next update, we'll have the capability to do file level restoration.
  • When migrating to Scale, it seemed like we we're basically 'tricking' the virtual machine into being a Scale file. So the ability to more easily migrate to Scale would be recommended.
  • As of right now, to restore a file, we basically restore an entire VM from a snapshot rather than restoring just that file.
  • A lesser option should be available for smaller offices that only have 2 virtual servers.
Cost alone, we no longer have VMware licenses, we could possibly move away from Veeam in the near future. Managing snapshots is much easier than VMWare. A non-technical person could learn Scale in less than a day.
We currently run all of our domain environment in Scale and several application servers. It's mostly file sharing and print services. We haven't noticed any decline in performance since moving to Scale.
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Brad Jurgensen profile photo
Score 10 out of 10
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Scale Computing HC3 node cluster allowed our company to go from a rack of 10 servers to a 3 node redundant 100% virtualized server environment that is used for our entire organization. With an IT staff of one, the simplicity of setup and use and having 1 management console to administer all our virtualized servers has allowed our business to focus on process improvements.
  • Ease of management- 1 console to manage all virtualized servers. Console gives you detailed information regarding your virtualized environment which includes disk use, CPU usage, IOPS, and latency
  • Built-in replication- no additional cost to replicate to a similar scale cluster at a remote DR site. Also, availability to replicate to Google cloud for DR now as well.
  • Zero downtime- With a 3-node cluster any node failure automatically replicates any virtualized servers on that node to the remaining two nodes. Rolling upgrades to firmware for nodes means no downtime.
  • Additional resources- If resources (CPU, RAM, DISK) are running low on existing cluster it's really simple to add additional node(s) to increase resources.
  • Support- World class support. Chat functions to reach technicians quickly and most problems are resolved in a relative short amount of time. My average time to reach a support rep is usually less than 5 minutes.
  • Work with more vendors on a desktop virtualization solution.
Scale Computing is a highly recommended solution for SMB. If you are looking for an ideal solution to migrate to a virtualized environment without all the extra added costs this is what the HC3 is designed for.
We currently run Microsoft Exchange server, Microsoft SQL server and our ERP software on the Scale Cluster.

The ability to manage resources allocated and type of disk used (Flash vs. spinning disk) for volumes assigned to the server has made the applications run as highly efficiently as possible.
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Patrick Taylor profile photo
April 04, 2018

Scale out performs

Score 10 out of 10
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We have moved most of our physical servers to Scale over the last few years and have added another cluster to our system for high availability. We have radius servers, domain controllers, DHCP servers, Exchange and SQL to name a few that are currently running on Scale. This cluster will be at another location as part of our DR as well. Ease of use and not having to worry about licensing is a huge plus not to mention their support is the best I have found. We serve over 8000 users each day on our network and Scale is a huge part of that.
  • Their support is amazing should you need. Although it has been very reliable.
  • Ease of use.
  • Performance
  • Scale-ability
  • For most shops their dashboard gives plenty of information; however, some of the more technical users may want a little more information. With that said it is improving.
It is perfect in a school setting because of the flexibility, ability to add more nodes on the fly and ease of use. They have great support available 24/7 which is extremely helpful since a lot of our work is done during non normal business hours.

I could see it being very useful in a medium business as well.
We ran a 1000 user mailbox Exchange server for 3 years on Scale and the performance was excellent. We are running about 40 different servers and they all perform very well.
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Brian Dunk profile photo
Score 10 out of 10
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We use the Scale Computing HC3 across our whole organization to supply our Staff and customers with our software application. This infrastructure solves the issue we had with stability and redundancy when using servers in the past. Since purchasing and upgrading to this node cluster, we have never been happier or more confident in our solution to support our staff and clients.
  • Hardware redundancy. Although I haven't had a need to use it yet, I know that all main failure points of any hardware has a redundant secondary to pick up in any failures.
  • Easy upgrade; to update the Hyper visor or installing a new node is simple and easy to do. The configuration is a simple step by step process that even a non Techy person can follow.
  • Automatic Snapshots; with the latest update for automatic Snapshots & Backups, I can control what backup schedule I want and mange my snap shots with ease
  • VM Creation. I am constantly creating new Virtual machines for my programmers. With the easy to use tools provided by Scale, I can have a new VM up and running in seconds.
  • Automatic Exports. Although they have the ability to create scheduled snap shots, I am waiting on the tool to allow us to automatically create exporting schedules to a 3rd party NAS
  • Historical Reports, the Hypervisor allows us to see real-time reports of our cluster, but it would be nice to have detailed historical reports of this data to look for patterns in our software resources
I cannot really foresee where Scale Computing HC3 is less appropriate. They have different packages for clusters that works for small to large size businesses. We resell our software to other vendors to supply to their clients and we will only support the Scale Computing HC3 cluster to install our application due to its capabilities, easy to use and amazing support from their help desk. We started off as a small to medium size business when I was introduced to Scale. From there we have been slowly increasing in our business size. Scale follows along beside us and is able to assist in our expansion at a moment's notice.
Currently I have run the following applications critical to my business: Exchange 2013 & 2016, Active Directory 2008 & 2016, Sage CRM, Sage Accounting, LDAPs, Custom Applications, Sharepoint and many more. All applications I've installed have worked flawlessly on the Scale Computer HC3. Thanks to the assistance of their Support, I was even able to receive assistance in some of the install when I had questions about different drivers.
Read Brian Dunk's full review
Travis Smith profile photo
Score 10 out of 10
Vetted Review
Reseller
Review Source
Scale Computing HC3 is being used across the organization to host several virtual server instances. It helps address our need for multiple, specialized, virtual servers, including redundant domain controllers, file servers, document management and enterprise resource planning servers. The separation of these server roles allows for finer control of potential downtime and reduces end-user impact.
  • Virtual machine snapshots are an absolute breeze to create, store and recover if needed.
  • The interface is incredibly intuitive and easy to use.
  • Remote virtual machine management can be completed completely through a web interface rather than Remote Desktop Services, reducing our vulnerability footprint.
  • The amount of RAM you specify when ordering the system is not completely available for virtual machines. You need to calculate the ability for VMs to fail over to remaining nodes in the event a single node fails.
  • Integration with backup product vendors is severely lacking, causing difficulty in backing up full snapshots off site.
  • The interface login is a simple username and password. It would be nice to integrate two-factor authentication to increase security.
Scale Computing HC3 is very well suited to the medium business running multiple, complex business applications needing separation of server instances. Additionally, the ability to create seamless fail over and redundancy make Scale Computing HC3 an ideal choice for business continuity.

Scale Computing HC3's price point makes it a difficult sell to smaller business who may have a need, but not the capital to invest at this level.
I have run Active Directory, DNS, DHCP and DFS on multiple servers with complete fail over. Additionally, I am running enterprise resource management, document management, a web server and auditing/monitoring on separate server instances all on the same Scale cluster. Overall the system is running flawlessly. Additionally, I have the peace of mind that the hardware is fault tolerant as well, providing instant fail over protection in the event a node goes down.
Read Travis Smith's full review
Gerry Wisnoski profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scale Computing HC3 is being used across the whole organization with a cluster at the corporate office configured for full two-way replication with another cluster at a branch office. This provides complete disaster recovery capability for both sites. Performance of both clusters is outstanding. Operational maintenance is almost non-existent. Setting up replication required only providing the name and administrator credentials for the remote cluster -- amazingly simple and automatic.
  • Firmware updates are a non-event. They are released about twice a year and when you are ready to apply the update, you just click the button to authorize it. Then it just happens automatically, rolling from one server to the next with no down time. Of course you should verify that you have a full set of backups first and probably will want to do this during a "quieter" time but you could do it in the middle of a work day with only minor performance impact.
  • Any agent-based VM backup, like Veeam Backup & Replication, works fine.
  • I like that the failure of a disk drive is not a critical-level event. The cluster raises an alarm, automatically ensures that all data is re-duplicated, and a replacement disk is sent to you the next day for hot-swap. During the disk failure event all you have is just a little less disk storage available.
  • The HEAT system which automatically migrates active data between fast SSD disks and the usual spinning kind as required to meet your performance priorities, is completely hands off.
  • The recent addition of automatic disk data deduplication means better performance and less disk space usage.
  • Taking snapshots is almost instant and does not "cost" additional disk space.
  • Growth is amazingly simple and easy to do -- just rack another node, add it to the cluster then walk away -- in short time it's a fully functioning member of the cluster sharing the load.
  • HC3 Cloud Unity with Google Cloud Platform is an unmatched hybrid cloud solution. Usually hybrid Clouds require lots of very sophisticated networking to tie the local network to the cloud network -- Unity does all of this automatically and transparently -- the Cloud instance looks like it's on your local LAN. A single Scale HC3 web interface can manage your local and remote on-prem instances together with your cloud instance.
  • Scheduling of snapshots is fairly flexible but a little restricted when combined with Replication. Looking forward to the next major firmware release where this is scheduled to be improved.
  • There is a single-node server available for remote offices but it would be nice to have a two-node version for those small offices to be able to avoid all down time (for updates).
The entry level configuration for a completely redundant cluster is 3 small nodes for about $35,000. Currently the maximum size is 8 much larger capacity nodes, but there is a plan to increase that. Replication between clusters couldn't be any easier or automatic. The Scale HC3 architecture makes this platform an excellent candidate to exploit the tremendous I/O performance available with NVMe.
If your company provides services or support on a 24x7 basis you just can't ever be down. Exchange email, SQL Server databases, web servers, ERP App Servers, File & RDSH servers -- nothing can go down because you need it all of the time. There's no time for down time to do maintenance or increase capacity. Scale HC3 gives you all of that. Also, who wants to spend so much time keeping all of that virtualization infrastructure updated -- Scale HC3 remove 90-95% of the maintenance work required to keep a VMware or Hyper-V Cluster with shared storage secure and updated.
Read Gerry Wisnoski's full review
Jason Weatherby profile photo
January 17, 2018

Net Admin

Score 10 out of 10
Vetted Review
Verified User
Review Source
We're converting our XenServer Virtual Infrastructure over to HC3 Scale. It's faster, easier to use and takes up less space. Setting up SCALE was easy. We rack mounted it, set it up in about 20 minutes. Since purchasing our first 3 servers, we recently just cut a PO to expand to 8. Overall, it's a great product.
  • Its simplicity is a load off my shoulders. There are not hours of forums I have to sift through.
  • No more licensing problems.
  • Remote support is a super easy.
  • I would like to see more information about my VMs
  • Historical Data would be nice such as 30 day chart for CPU usage.
We have migrated our Citrix Xen-App services off from Xen-Server and VMWare and moved them onto our new HC3 SCALE cluster and it has suited us very well.
We run our XenApp environment on SCALE and found that the speed of our VM servers has increased over XenServer 6.5. Utilizing HC3's DoubleTake Move software, we were able to migrate our VM's with just a few clicks. We also have a Domain Controller running on our SCALE Environment and login duration's have decreased dramatically.
Read Jason Weatherby's full review
J. Power Hely profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use a Scale cluster as our primary computing infrastructure, hosting SQL, ERP, WMS, RDS Cluster, file storage, IIS, and some other minor server VMs. All our VMs are currently MS OSs.
  • Ease of setup and operation. We have a very small IT bench, and these individuals are not virtual infrastructure engineers. They have little to no experience in VM environments. Yet they have no problems standing up VMs, setting up or modifying replication, cloning, shifting VMs to other nodes, etc. They can modify resource draw easily (with one notable exception) and generally can stay out of the VM management world and stay in the server and application management worlds.
  • Hardware support. I can only recall one hardware issue we had. Rather than going back and forth, or trying to fix one part at a time to reduce costing, Scale had a new box to us I think the next day or the day after. Hard drive swap and we were back in business at 100%.
  • Tecahnical support. There are some minor headaches working outside of the normal hypervisor realms of Hyper-V/VMWare. But Scale support has been there to help us whenever we hit one of those stumbling blocks.
  • Modifying the size of an instantiated virtual hard drive. You can change memory/cpus core with a few mouse clicks, but hard drive size increases are time consuming, complicated, and annoying in the current environment.
  • There is some room for improvement with regards to SQL writes. The hyperconverged solution is exceptional in durability and reliability, but large quantity small size SQL writes seem to cause a speed bottleneck larger than one would expect given the power of the architecture. Could be caused by spanning between nodes?
  • Not sure if this is a Scale issue or an MS issue, but we have never been able to clone an RD server with all apps installed and add it to the RDS cluster; we have to clone a barebones server, install everything and build all the printer connections, and then add it to the cluster.
If you are a small to midsized company for whom cloud computing does not make financial sense (or a large company with reasons to keep things on-prem), Scale is a solid and cost-effective choice. It allows a low entry point, good scalability, and ease of operations even with a minimal IT team.
SQL is our most critical app, and we have seen a substantial increase in its environmental footprint in the past year. Save for some frustrations in increasing drive size (much easier to plan ahead and make your drives large, or to just add a second drive and spread), we have been able to handle our growing pains with some after-hours reboots.

Similarly, we have doubled the amount of servers in our RDS environment.
Read J. Power Hely's full review
Jon Rich profile photo
January 11, 2018

HC3 works for me!

Score 9 out of 10
Vetted Review
Verified User
Review Source
As a one person IT shop the Scale HC3 system made it easy for me to manage storage and it reduced the number of physical servers I had to maintain. It is used for all departments in our organization from a file server to a mapping server.
  • Their tech support is very good, though I have only had to call a couple of times over the last five years for minor issues.
  • Their sales staff keeps in touch on a regular basis. Some vendors will only call for a sale and assume everything is fine if they aren't hearing from you.
  • The user interface is easy to learn, from creating and scheduling snapshots to creating virtual machines for running test scenarios.
  • Scale Computing HC3 has met all of our company's needs.
I have used the Scale Computing HC3 system to save time by purchasing an appropriate server operating system license and delivering a fully functional server with less time and expense of a physical server. With any purchasing decision you have to weigh out costs and benefits and this system was a perfect fit for our business. They continue to grow and improve their products, so we will be able to continue using their system into the future.
We use virtual servers to house mission critical databases that are written to daily with large amounts of data with no issues. Our online backup software is able to connect with the virtual servers to add another layer of disaster recovery.
Read Jon Rich's full review
Nathan Beam profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
Scale HC3 is being used to virtualize a large portion of our physical IT stack.

We purchased it for the following reasons:

1. Simplify administration of our infrastructure.
2. Provide out-of-the box High-Availability and/or near High-Availability for critical systems
3. Decrease TCO for our physical infrastructure
4. Simplify our infrastructure by collapsing all of the requirements for a clustered virtualization solution down into one software/hardware stack, including compute, storage, and networking.
5. Decrease deployment time for new environments. Using near-instant thin-cloning we can deploy multiple systems in a very short amount of time.
6. SCALE provided a solid platform alternative to other traditional high-availability solutions, like SQL Clustering. In this case we simplify life by deploying SQL server's as stand-alone but because they are virtual and on a Hyper-Converged platform, they are HA by default. So we get a lot of the benefits of SQL clustering without the headache and complexity of actual SQL clustering.
  • Scale has focused on ease-of-management and it shows. Their UI is incredible and easily the best in the industry.
  • SCRIBE - the underlying storage layer is brilliant and if you are a techie, worth taking a closer look. The way SCALE has done storage for hyper-converged is very different from almost all of the other major players in a very good way. SCRIBE VM snapshots and cloning is incredible, very fast, very efficient.
  • Simplified licensing model - NO VMWARE - this is a big deal. Scale has built-the-entire-stack from almost the ground up. You only have one company to deal with when it comes to licensing your hyper-converged stack. Furthermore, all SCALE HC3 clusters have ALL FEATURES. There is no nickel-and-dime (and arm-n-leg) for additional functionality.
  • I think the company has been focused on the SMB market and as a result are not familiar with dealing with the issues and concerns of either larger companies/deployments and/or companies like ours which service larger clients. We have no tolerance for unscheduled downtime. When it comes to dealing with support they are mostly all very knowledgeable but they seem a bit green when it comes to understanding how "serious" uptime is for their customers that are running mission-critical systems.
  • I think the company has been focused on the SMB market, and as a result I get the impression they are not overly familiar with companies that run mixed and/or more highly-demanding workloads. We are pushing our cluster hard. We run a heavy mix of both virtualized SQL and WEB tier systems. Based on multiple interactions with the company, I don't think they have very many customers operating in this space and as a result, the platform hasn't been as well vetted based on these kinds of workloads. That said, I realize that virtualizing multiple busy database servers on a single platform is huge ask. All of the above being said... we have not had any system failures that have impacted any of our production VM's and by-and-large the platform is pretty darn solid. We are seeing some performance hits, particularly around storage, as our cluster gets more busy however we haven't done wide-spread performance testing to get an accurate measurement and I believe scribe is dynamically tiering data to keep our busiest systems running effectively. I guess I would like to just see a higher "low watermark" for storage performance on VM's.
  • Support is overall very responsive however in-depth issues can drag-on a bit, which is understandable.
  • They are still missing some features such as role-based administrative access which are important to, once again, larger companies and/or those who service larger companies.
  • All-in-all - Scale has historically targeted SMB - and as a result they have a ton of core strengths that are unique to their company and their product. However, in focusing on this market segment, I think they have a bit of tunnel-vision which has resulted in them missing some crucial areas for businesses that take their IT very serious because it is a critical part of their service delivery/day-to-day operations.
Based on my experience, I think smaller SMB shops that want to simplify their infrastructure and primarily have a mix of light-weight systems (Domain Controllers, Web Servers, some SQL but not a ton, File Servers, etc.) are the "perfect fit" for SCALE.

I think if they straighten out a few of the kinks in their process and product, they will actually be a perfect fit for us. That all said, this probably sounds overly negative so I will state that I am very glad that we went with SCALE HC3 and in retrospect, I wouldn't change that decision. I think they are one of the best hyper-converged platforms on the market.

If you are looking at an IT refresh and you realize you also are using a mix of a bunch of different products and platforms to achieve high-availability, to provide backup and recovery, etc, etc, SCALE could very well be an excellent fit for you because you can collapse all of that "stuff" into one platform that by-and-large does it all very well.
We have several applications that are "mission critical" that were candidates for more complex solutions like SQL Clustering. We opted to virtualize those on SCALE instead which was drastically easier and honestly "less fragile" because there are few "moving parts".

Scale has also decreased our dependency on more complex and typically much more expensive TCO, SAN storage.

We have drastically simplified our onsite backup and recovery by using scheduled snapshots.
Read Nathan Beam's full review
Scott White profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our existing infrastructure was getting old. The hardware was excellent and provided more than adequate performance. Apart from the insecurity of age the only complaints were from the IT team. It was taking too much work to maintain.

The 3 node Scale cluster replacees and aging infrastructure of Linux Red Hat/HP hosts running 80% of the company's virtual servers. The Scale cluster will essentially run our company. When all VMs have been moved over to the cluster It will encompass Windows a windows domain controller, our MRP system, several database servers, analytics, and server and network monitoring appliances. A remote Scale node acts as a backup to the cluster and maintains daily backups with varying retention to reflect daily, weekly and monthly, and quarterly backups. We have moved about 30% of the infrastructure to the scale cluster.
  • The ease of use of the Scale interface is fantastic. All the basics are within easy reach and more complex tools are readily accessible. I'm used to simple interfaces meaning limited scope and simplistic products. But the scale interface is on top of a very sophisticated and powerful system. The interface works so well it needs no training to use - having said that training always helps.
  • Scale's Remote replication is fantastic. Setting up and applying a schedule and setting a lifespan for the replicated images was a breeze. Initiating the replication was a single click and the replication was fast. Replicated VM's could be cloned and started in seconds. Restoring data for users was so fast my users were not ready to deal with the quick results.
  • Scales continually impresses me with the way the product is maturing. Their product road map is not merely a future wish list. New features are regularly being delivered and delivered on schedule.
  • Installation and set up is FAST. the longest part was mounting the hardware and connecting the interfaces. Scale technicians held my hand from power on to instantiating a new VM. It mas more of a formality than a necessity.
  • Their tech support is effective. The best I have ever seen. Their staff are astute and great communicators. Follow up is quick, and they often log in and resolve the problem without my having to generate and upload logs. They minimise my work and maximise interaction. The unusual part is how they communicate among themselves. On a single issue i spoke to multiple staff and they all were aware of case. I never had to repeat the details of the problem or the steps taken.
  • We have been importing all of our VM's fairly easily. There is a need for improvement with the import process for non HC3 VMs. It works but is the only poorly executed part of the HC3 environment i have come across. It's as if in the design of the product Scale only thought companies would be creating and working with new VM's., and forgot completely about migrations from other systems. HC3 easily imports and exports Scale VM's directly from the Interface in a single step. But, non HC3 images, even if they are qcow2 images just like HC3's, require a multi-step process. Having said that, the process is not complex at all. Apparently this will be corrected in a future release.
  • Pricing. Wow! A friend in another company opted for a competing HCI system. It took about 3 months to get the system fully installed and stable. But the ongoing costs of licensing Vmware and paying hardware maintenance have forced them to reconsider their purchase. They are desperate to cut costs and are planning to pull out VMware and go with KVM. With Scale I paid less and got at least equal performance without any configuration headaches.
  • That raises another point. The HC3 system is fully integrated all in one solution. All the components needed for HCI, Virtualisation, VM Management, Integrated and distributed storage, and redundancy are included and fully supported. One neck to wring.
  • As mentioned, Scale needs to refine the rocess used for importing non-native VM's. It is a multi step process that "fools" HC3 into thinking it a native VM. All of our VMs, except for one, are KVM. I can't comment on importing other image formats.
  • HC3 has all the basics covered and does a fantastic job under the sheets. but is lagging in more modern features .Scale needs to provide applications under HC3. A "cloud" type storage service that VM's could tap into directly. A database service which would reduce the need for us to maintain database servers. A containerisation service would be an excellent addition. Currently we have to run containers in a VM, which is not optimal.
  • Missing is a simple way of upgrading storage. Disks are hot swappable., but upgrading storage requires a lot of work.
Scale hits the sweet spot for the SMB market. The product and support are what a small company needs to get into the efficiencies the big boys enjoy and does it without the costs they pay. They do a great job of lifting SMBs into the true disaster recovery. I think it would be overkill where files sharing is a major activity. We are keeping only user folders on our hosted VMs. We use Synology appliances for shared storage and for hosting data on our DMZ accessed by external clients.
Our infrastructure scales great with HC3 (pun not intended.) We have been adding VM's cloning images for testing and development without anxiety. before we were constrained by the resources of a single machine- we were consistently running out of memory or disk space. We were chasing resources across the network, porting VM's wherever we could find room. The cluster environment is like a diving into an ocean. All the resources are accessible. This simplifies development and allows me to respond with a big "YES" to my users instead of "Maybe tomorrow, i'll let you know"
Read Scott White's full review
Tom Blazek profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Scale Computing is being used as our primary server cluster across the whole organization. We have it hosting 20+ servers. It's very easy to use and virtually maintenance free. It has freed up a lot of my time, to be honest, I don't even think about it anymore because it just works.
  • Setting up and provisioning a new VM is super simple.
  • I come from a VMWare environment but the Scale UI is very easy to understand. I can imagine for someone new they would be able to learn the task of managing the cluster very easily.
  • Snapshots and clones are processed super fast.
  • I would like to be able to see actual disk availability instead of the raw number of TB.
  • The ability to copy and paste from your local machine to a VM seems like missing functionality, it is very useful to have.
  • I guess it's not a problem specifically with Scale, probably more with KVM and backup vendors but I really did enjoy having a backup system that worked across the whole hypervisor, it just simplified things a lot.
  • I would like to see the breakdown of the VMs and the amount of RAM they are consuming changed a bit. If its a VM with less than 6 GB it doesn't show on the dashboard. Maybe if it was a pie chart it would be easier? Not sure but just something different would be nice so you could see all the VMs.
I feel Scale Computing is well suited for any small or medium business that needs more than 1 physical server. The ease of use and capabilities of the cluster are really unmatched for the price. I like how all the features are included for one price. I could even see it being used in a larger enterprise environment.
We run in-house Exchange, SQL, MySQL, and Apache web servers. They run flawlessly. The only problems I have are with the individual applications themselves, never at the infrastructure level. When I bought the system they didn't have SSD out yet, so I can't speak about the ability to portion out the SSD across VMs but it looks super awesome!
Read Tom Blazek's full review
Jason Grilo profile photo
Score 5 out of 10
Vetted Review
Verified User
Review Source
We started working with a client that recently deployed a 4 node SCALE HC3 cluster. Our role was to help transition them from VMware/HyperV VM's to be on Scale HC3 instead.

It is being used now for 90% of all services/vms within the company. They still have a couple physical servers due to the complexity of moving those to Scale Computing HC3, this in addition to using the volume of storage they have on the physical servers.

The main business problem it addressed was stability and simplifying the environment. The HC3 cluster gives them the stability and redundancy they needed to ensure they have great uptime!
  • Simplifying building and running a Hypervisor Cluster for redundancy and uptime.
  • Fast deployment/snapshotting
  • Great technical support, really fast.
  • Expanding volumes is cumbersome (have to clone the vm and make the drive bigger)
  • Little support for UPS and network shutdowns
  • Tricky to migrate VM's to HC3 unless you use their paid software product
  • GUI is pretty simple and barebones, feels like it limits what you can do.
We would recommend a customer look at Scale HC3 if they want a simple/fast way to deploy a clustered environment. The price point on a Scale Computing HC3 cluster isn't very appealing compared to a HyperV cluster build with a SAN, but we understand the power behind the all-in-one approach of Scale HC3.
Our application/server set is a mixed Windows Server/Desktop VM world with a healthy dose of Linux CentOS VMs. We enjoy how quickly we are able to take a node offline and all VM's will move gracefully on their own. The Scale Computing HC3 system seems to keep all nodes balanced without much thought from our end. The redundant networks work great and we have done testing by pulling a switch and watching the networks fail over without missing a beat!
Read Jason Grilo's full review
Mikolay Bujak profile photo
Score 8 out of 10
Vetted Review
Reseller
Review Source
The HC3 was implemented by a client as a company-wide infrastructure replacement for both physical systems as well as an existing VMware cluster. It replaced 7 physical servers that were quite old, and the two node VMware cluster had one host that was past it's prime. VMware needed to be upgraded, and after looking at the hardware and software costs, the HC3 was a simple decision.
  • Ease of Use - the interface is simple, clean, and intuitive enough that if you have ever used any virtualization platform you really don't need any training to get going.
  • Ease of Implementation - Once the hardware is mounted, a configuration was performed remotely by scale. They assisted in switch setup by providing requirements, and the cluster itself was done by a technician on the phone with you. It was really running a few commands to initialize the cluster and after that, anything that came up they took care of.
  • We had a node failure, and nobody knew. The system kept chugging along without interruption (that anyone could tell). After one phone call, we had the replacement the next day. The cluster was reinitialized and everything worked without having to schedule any downtime.
  • System updates are essentially a click of a button. Everything then is handled behind the scenes. I had one update timeout, and a quick call later (on a Saturday no less), it was deduced that it was a timeout issue. After adjusting the timeout, the update ran fine.
  • The trade off for many of the complexities of management are taken care of behind the scenes, is that you are limited on many of the configuration options one is used to in other virtualization platforms. That is not to say it is by any means simplistic or inflexible and if you are looking for a system that does not require weeks of training and experience to manage, this is it.
  • With the simplicity of the interface, troubleshooting some issues like email notifications can become difficult.
  • If you have a small infrastructure that is moving into a hybrid cloud environment, it can be a bit cost prohibitive.
It's great if you need an infrastructure in a box. With the added benefits of being able to scale up and provide replication across multiple locations, it really does do much of what may be needed. It is particularly well suited for simpler environments where you may not need all of the virtual networking, and complex storage options in VMware.
We've run everything from Domain Controllers, to file services to ERP systems without any issues. The fact that the cluster holds up well during a node failure has really helped, especially mission critical software such as Syspro. Reboot times are very fast on virtual systems, so even if there is a software based issue, rebooting is not the inconvenience that it used to be.
Read Mikolay Bujak's full review
Darren Woolston profile photo
February 02, 2018

I love our Scale

Score 10 out of 10
Vetted Review
Verified User
Review Source
[It's being used] To host most corporate servers including AD, file, print, CCTV and app servers.
  • Ease of use
  • Superb value compared to traditional competitors
  • The time between order and delivery seems slow.
If you need to consolidate 4 or more servers, I don't know of a better way to do it currently. We currently have 10 VMs and I would dread doing it the old-fashioned way now. VMWare and its ilk seem clunky and overbearing in comparison now.
We currently host:
- Active Directory
- File Servers
- Print Servers
- Security Camera system & storage
- Stadium concession systems (critical game-day system)
- Stadium 50-50 system (critical game-day system). Our 50-50's are a huge deal in this part of the world.
Read Darren Woolston's full review

About Scale Computing HC3

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HC3® software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing HC3 Features

Has featureSimplicity
Has featureHigh Availability
Has featureScalability

Scale Computing HC3 Integrations

Leostream, Cloud Unity - Google

Scale Computing HC3 Competitors

VMware vCenter Server, VMware ESXi, Nutanix, Hyper-V, HPE SimpliVity (formerly OmniCube)

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No
EditionPricing DetailsTerms
HC12008,500Per Node
HC1250D15,170Per Node
HC12509,665Per Node
HC1250DF16,750Per Node
HC5250D25,700Per Node

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Scale Computing HC3 Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
70%
Enterprises (> 500 employees)
10%

Scale Computing HC3 Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Scale Computing HC3 Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Unix
Mobile Application:No
Supported Countries:North America, EMEA, Australia
Supported Languages: English