Reviews (76-100 of 165)
- Scale platform updates - the scale cluster runs on its own software and can be updated in real time without causing any downtime for production virtual machines.
- Node capacity visibility - the software provides an easy window into how much storage and RAM capacity is available on each node and simplifies being able to see how much room there is for growth for new virtual machines.
- Snapshotting - the scheduling of snapshots works extremely well and is an easy set and forget method for backups on a daily basis.
- While Scale handles storage and RAM utilization very well, CPU usage is somewhat hard to configure - you can configure how many CPU cores a VM gets but it's not overly simple to boost an individual VM's CPU performance.
- The custom software that runs on the scale cluster is simple but doesn't necessarily support all backup products out there - or maybe the other backup products don't support them yet - VEEAM for example, backing up a VM outside the hypervisor isn't supported.
- I would like to see the software made available so we can add it to other physical servers we have available - for example, say we have an old VM Ware server and we want to convert it to a Scale node - having the ability to install the software on our hardware would be a huge plus.
- Very easy to install and migrate existing VMs over from VMware.
- Support is seamless and remote help is a click away.
- Support is US based and never a problem getting in touch with a technician on the first try.
- The only thing that was missing when we purchased the unit was remote replication. They have addressed this with a cloud offering.
- The simplicity of the technology is its biggest strength.
- There aren't different licensing levels and so all features are available in the standard licensing costs.
- Their support team is second to none. Everyone I've spoken to is extremely knowledgeable about their product.
- The only drawback is that if you need extra storage, your only option is to purchase another node. On other platforms, you could just install extra storage space.
Spinning up new servers is incredibly simple and can be started within seconds.
- Rapid systems deployment
- Excellent fault tolerance, backup, and recovery
- Easy overall management
- Snapshot management has room for improvements, more recovery options, export options, etc.
- Image import/export could encompass more virtual image types.
- Super easy to use, easy to delegate to technicians
- Much lower cost than most competing products
- Excellent support
- Could use better integration with UPS's. Currently UPS shutdown has to be handled by a separate windows system
- Sometimes, migrating other vendor's VM appliances can be a bit "fiddly"
We run our DNS and LDAP servers, on HC3, and found the the VM was under-supplied with disk space. Very simple to add more storage.
- High availability. We have had no unplanned downtime.
- Technical support is amazing. Very responsive.
- Easy to expand and grow.
- Can only use static memory
- Too cumbersome to expand hard drive in VMs
- Too hard to manage snapshots and storage
- Management. It is very easy to manage your environment through one pane of glass. You know the health of your hardware by just looking at the main page.
- Support. Their support is all based here in the U.S. They are very timely to get to you, and they keep you informed throughout your issue.
- Price. They are very well priced for what you get.
- Compatibility. Some manufactures don't have products that will run on the KVM kernel.
The only thing I could think that would not be the best scenario for Scale Computing HC3 is in extremely large companies.
- Disaster Recovery using snapshots. Easy clones and restores.
- Virtualization of servers is seamless and very intuitive.
- San is provisioned internally by HC3 eliminating dead and wasted space.
- Control panel is intuitive and easy to use
- Would like to see ability to expand partitions without Scale Support.
- Would like to be able to have restores to folder or file level
Space wise, the Scale footprint is relatively small compared to the space that would be required if we used 3 different solutions for our SAN, DR and virtualization needs.
- Good Support
- V2V is a complete nightmare. We ended up just giving up. This is half the reason we don't recommend Scale any longer.
- Backups are a pain. VEEAM spoils you. With Scale you have to manage each endpoint at its layer. Frustrating, and the other half of the reason we don't recommend Scale.
Creating or cloning a new server is such a quick process also. It uses the snapshot to create clone and the old VM world used to copy the .vmdk files and that takes time. This allows us to solve problems and test solutions quicker.
Most of our environment is virtualized - all on Scale. The performance and ROI have been phenomenal!
Their support shines above all vendors that I have dealt with over 25 years. Their system monitoring is proactive and they fix problems before they are even apparent.
Scale is considered a key vendor in our infrastructure.
- Ease of configuration. Spin up a new server with ease.
- Stability - rarely even have to think about this environment.
- ROI - the Scale environment let us get into virtualization for a very cost effective value.
- Lower cost on the SSD solution. But then don't we always want the latest for less.
- High Stability
- Super easy to manage VMs
- Automatic failover when node fails
- I wish they could have more log features, for example, graphical statistics for hardware usage over time.
- Overall, the Scale HC3 is preforming really well for us.
- HC3 is easy to set up.
- The administration is so simple that you can give admin to less experienced employees.
- The VMs are very fast!
- The interface needs more color.
- Integrate the Doubletake software into the system.
- Cloud replication?
- DR - Scale does DR really well. With a few clicks, you can have a (or more) multiple DR sites.
- Ease of use - The system is extremely easy to use through it's GUI. With a few clicks, you're able to spin a VM up and have it set up snapshots and replication to other sites.
- Ability to share or use dynamic memory.
- Scale care support provides, by far, some of the best support of any issues that arise.
- No downtime for Scale updates.
- Migration of virtual machines and cloning machines is incredibly simple.
- I'd really like an Android app where I can view the status of and manage nodes. Their GUI is perfect for this use case.
- During sales, I would have liked to be up sold to SSD's in each node.
- Easy to snapshot servers offsite and recover - We actually had to test this in real-time as we had a corrupted file server that had been snapshotted previously. Easy to log in and turn on the snapshot'd server, verify and re-replicate it back to replace the production server. What could have taken hours only took a few minutes.
- Support - Scale has always been responsive to any questions or needs we have had and are easy to work with. We've done several os upgrades have had no issues.
- Easy - it's just an easy platform to manage. Not too complicated. Visually appealing to manage through the GUI.
- Using the GUI is good, however, when I have several servers on a box, it's sometimes hard to tell which node the server is connected to. It does not clearly, visibly display which node. If you hover over the node, it will give the name of the server.
- The main strength of the system is that the system is fault tolerant. We have had issues on one server in the HC3 cluster (it went down!), no production downtime, end users did not even know that we had issues.
- The support from the ScaleComputing team has been excellent.
- User interface to manage the cluster is simple, the migration from various sources (VMware, stand alone servers was simple).
- Requires just common sense knowledge to manage the system.
- Like to see an option to export a VM external to the cluster, like to a NAS.
We're planning to migrate in the third quarter MS Exchange on the Scale cluster as well, our analysis indicates that we should have enough resources within the cluster to accommodate this.
- I marvel that I can create a new VM, give it an IP address, a name, and join it to the domain all in about 10 minutes. After the first 3 or 4 VMs, I realized that I can take that freshly installed VM and just clone it to have new VMs under two minutes! I now have a VM that is strictly for cloning to make a new VM servers.
- If a user accidentally deletes a file, I can clone that VM from a snapshot in about two minutes to recover the file. Or, depending on the replication schedule, I can retrieve the file from another clusters just as quickly.
- The dashboard for the cluster has great gauges to show the usages of the CPUs, RAM, Disk space, and IOPS. It also has a box for each node in the cluster to show which VMs are on which node and its RAM and disk usages.
- There is a tile for each VM that also has its own set of gauges to Disk, CPU, and network usage.
- I like that I manage the cluster from a web browser instead of a KVM in a rack.
- The gauges for the cluster could be improved. The Disk Space usage shows the total disk space before the RAID and not the actual usable amount after the RAID. The RAM cluster show a total off 188GB but show be 192GB; each cluster has 64GB of RAM and I have three clusters.
- We bought two HC3 so we have DR covered with ease by Scale Snapshots and Replication.
- Tech support has been phenomenal. We have only called a few times but they have always been available and were able to immediately address our issues.
- While we were not making the switch for improved performance reasons, our users have noticed speed improvements across several applications.
- The time that Scale spent helping us with planning and implementation has been better than we have had with other vendors and far exceded our expectations.
- If I could resize drive size without a VM shut down that would be great.
- Their raid set up is pretty neat. When a drive goes out, it permanently moves the information to another. One the drive is replaced, it builds on the new drive instead of transferring information back to the new drive.
- We were able to cut our server room down from 4 racks to 2.
- We were able to cut our energy consumption in half.
- 3 words. Redundancy, redundancy, and redundancy. Excellent setup.
- There are some things on the UI that can be implemented.
- GUI - The interface is leagues above VMware and is very easy to use. It also supports OSX, which is something we value.
- Ease of VM setup - Once you have the ISOs and drivers loaded, it takes almost no time to spin up a new virtual machine.
- Overview and system alerts - Scale is excellent with providing a snapshot of your system resources as soon as you log in and also sends out timely emails to notify you when there are issues.
- Load balancing - Sometimes when a drive goes out, the entire system has to go through a lengthy re-balancing process.
- Firmware updates - Scale does a great job at improvements on their firmware, getting a swing-cluster to make those upgrades is difficult.
- Support - Scale has amazing phone support and always has a knowledgeable tech available for critical issues. Smaller issues seem to get lost and it can be difficult to keep track of non-priority tickets.
I am not sure where it would be less appropriate, but they are a lesser known company and there may be scenarios where more known software are compatible with other vendors.
We had an aging installation of SQL server. Because we had it on Scale, we were easily able to make a replacement/upgrade VM and then seamlessly transfer everything over to the new server with no glitches.
We can also spin up test VMs in no time at all. And delete them just as easily once we are finished.
- Ease in creating a new virtual host. Amazingly simple for our support people to create new VMs quickly and efficiently.
- Easy to manage. Everything for the cluster is on one screen and easily to read and manage.
- Great support team to help us troubleshoot issues.
- Easy installation.
- Would love to be able to manage all my clusters from one device.
- Would love to make certain changes live without having to shut down a VM.
- Scale Computing provides a simple and easy to use graphical interface.
- The VM export feature makes it easy to backup VM images to remote storage servers without having to use external tools.
- Resource allocation to various VMs is easy and seamless using the graphical interface.
- The VM Disk usage meter seems to be broken, we have an in house work around to track this.
- The cluster logs could provide a little more feedback and be more verbose.
- Automating VM export would also be extreamly helpful.
- Simplifies deployment of a resilient virtual platform with minimal dedicated resource commitment on our part.
- Excellent tech support.
- Very stable environment that recovers well from unexpected system glitches.
- Reverting to a previous snapshot is a bit convoluted, not as straightforward as in VMWare.
- Increase granularity of visibility into VM operations - they have been adding details to the main GUI, and are making progress, but still leaves a bit to be done as far as monitoring/managing individual VMs - overall system monitoring is good, but would be more useful if we could also drill down to individual BMs.
- Currently there are unexpected issues with changing networking after the system has been deployed (for example: we need to change our default gateway - same subnet, but a different IP, and under the current version, we are required to take the entire system down for that one small change. SCALE is working on a better modification policy and we are hopeful they can develop a different solution so we do not have to totally shut down the system).
Scale Computing HC3 Scorecard Summary
About Scale Computing HC3
According to the vendor, key features and benefits include:
- Install in less than an hour
- Deploy new VMs in minutes
- Built-in Browser-based Management
- Software-defined, hybrid storage system with automated tiering
- Fully integrated, cluster-wide resource utilization and alerts
- Single vendor support experience, no disparate systems to integrate
- Integrated all-in-one appliance
- Scale-out Architecture
- Mix and match new nodes
- Incremental resources improve performance of existing workloads
- Fast and easy to expand, no downtime required
- No additional licensing required
- Start small and grow as your business grows
- No forklift upgrades
Scale Computing HC3 Integrations
Scale Computing HC3 Competitors
Pricing shown in U.S. Dollar. Pricing for other regions available on request.
Scale Computing HC3 Customer Size Distribution
|Small Businesses (1-50 employees)||20%|
|Mid-Size Companies (51-500 employees)||70%|
|Enterprises (> 500 employees)||10%|
Scale Computing HC3 Support Options
|Video Tutorials / Webinar|
Scale Computing HC3 Technical Details
|Operating Systems:||Windows, Linux, Unix|
|Supported Countries:||North America, EMEA, Australia|