Skip to main content
TrustRadius
Scale Computing Platform

Scale Computing Platform

Overview

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system…

Read more
Recent Reviews

Love SCP

10 out of 10
December 07, 2023
Incentivized
We utilize the Scale Computing Platform as a central element of our IT infrastructure. SCP provides us with a highly scalable and …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

HE151

$3,300

On Premise
per node

HE501

$6,800

On Premise
per node

HC1300

$11,900

On Premise
per node

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.scalecomputing.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3,300 per node
Return to navigation

Product Details

What is Scale Computing Platform?

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HyperCore software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the SC//HyperCore self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, its key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing Platform Screenshots

Screenshot of Scale Computing Fleet Management Dashboard - 
At-a-glance summary of the health of the fleet upon login.Screenshot of Cluster Details -
Details of a particular cluster, including health, fleet manager connectivity, nodes, and VMsScreenshot of Scale Computing Fleet Manager -
Manages an organization’s fleet of Clusters.Screenshot of Hypercore UI -
Simple Web Interface for Local Management of the Cluster and its Workloads

Scale Computing Platform Videos

SC//Platform Success Story - Detroit Symphony Orchestra
SC//Platform Success Story - American Foundry Group
SC//Platform Success Story - Metropolitan School District of Wayne Township

Scale Computing Platform Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Unix
Mobile ApplicationNo
Supported CountriesGlobally
Supported LanguagesEnglish

Frequently Asked Questions

Scale Computing Platform starts at $3300.

VMware vCenter, VMware ESXi, and Nutanix Cloud Infrastructure are common alternatives for Scale Computing Platform.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Scale Computing Platform are from Mid-sized Companies (51-1,000 employees).

Scale Computing Platform Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)70%
Enterprises (more than 500 employees)10%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(338)

Attribute Ratings

Reviews

(76-100 of 234)
Companies can't remove reviews or game the system. Here's why
Chris Beane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is being used to run all of our VM for our whole organization.
  • Reports of VM problems.
  • Doesn't use Adobe Flash for their management counsel.
  • Spinning up a new VM could not be easier.
  • Converting VM from vSphere to Scale can be a hassle.
  • When selling half rack servers, send Lenovos half rack server rails with it or at least give that as an option for the purchaser.
The support staff and sales men are great to work with. It is great to have a personal touch when purchasing a product. One of the biggest pros was how many staff members they had on the calls leading up to the purchase to help answer any questions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Scale Computing HC3 nodes at each plant to decrease our physical server count and increase our efficiency of hardware use. We are using Scale nodes at all locations throughout our company. The clusters make it much easier for our small IT department to handle hardware downtime and maintenance.
  • Simplicity is the number one priority for us. It's very simple to spin up a virtual machine and have it up and running quickly.
  • Customer support has been fantastic. When we have an issue, usually Scale contacts us before we even realize there is some sort of issue going on.
  • Setting up and installation has also been very simple. In the past, we tried traditional 3-2-1 virtual infrastructure but having storage, networking, and compute tied together has made it much easier for our IT department to be able to deploy new items in a timely manner.
  • There are times when the alerts can be a little vague if you don't contact customer support to get a clarification of what might be wrong.
  • I would like to see some integrated backup support at some time, and not have to use a third-party agent on each virtual machine.
In our situation, Scale Computing has been an excellent fit for our network. Being a medium-sized company with a small IT department, we have been able to leverage the ease of use to greatly speed up our ability to react to new ideas, and knowing that our virtual machines are running on a solid platform makes everyone feel better about our hardware on the backend. We are much less concerned with single points of failure in the server room.
Bruce Rosen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
We used it for clients to cost effectively consolidate storage and server workloads to a 3U server footprint with an easy to use management interface. By including storage, networking and compute in a redundant platform we have substantially increased our resiliency and recoverability. We have implemented Scale's offsite disaster recovery as well which efficiently replicates data to a separate data center for easy recovery should the need arise.
  • Cost reduction for virtualized workloads.
  • Consolidates storage and networking.
  • Simplifies management of virtual servers.
  • Efficient backup and disaster recovery.
  • The management interface could provide more granular configuration options.
  • Monitoring and alerting for replication and snapshots needs improvement.
  • Need easier quoting capabilities for partners.
HC3 provides disaster recovery and business continuity through efficient data replication to a remote Scale node or Scale partner. Scale should also be considered when evaluating replacement of end of life server/storage. Scale is often less expensive then competing hyperconverged options and less costly then other virtualization solutions. Scale also offers edge computing solutions which work really well in branch offices.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Scale HC3 provided a complete solution at a reasonable cost. We selected it for the core of our organizational infrastructure, allowing us to focus on delivering services and minimize the time spent on building and maintaining that infrastructure. The vast majority of our servers now run on the Scale cluster.
  • Scale has reduced the amount of time we spend maintaining host servers.
  • The management interface is simple.
  • We like to be able to seamlessly move servers with very little overhead.
  • The solution lacks support from major backup providers.
  • While it is simple to use, sometimes it would be good to have more powerful tools.
  • Tools should be included to migrate between virtualization solutions. While tools are available, they are at extra cost per virtual machine.
Scale Computing HC3 is a perfect solution for a smaller enterprise organization. The flexibility matches well with a moderate growth organization moving up from stand alone servers. The cost makes still having your data in your own care and control more feasible vs the unknown costs of moving to the cloud, or the high costs of getting data back out of the cloud. Larger organizations which have strong technical skillsets and the need for greater flexibility might be better off to choose more powerful, vendor-integrated solutions, or potentially looking at cloud-based options.
October 15, 2020

SCALE is awesome!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our old equipment was coming to end of life and a replacement was needed. I had seen Scale at a conference and received more information. It was also recommended by two MSPs. I ended up working with one of the reps to put together a proposal for the board. I was able to show that by switching, we would have a cost savings of over $50,000 over multiple years, versus replacing and paying for licenses with our current setup. We use this for the entire organization at our only location.
  • No yearly license fees.
  • Easy migration.
  • Cost savings over 3+ years.
  • Working with our Unitrends, was told this was on the radar.
Migrating from our old system was easy, not very time consuming. Technical assistance was available to answer any questions, help with issues. This might not be something for a small location with just a few employees. They would be better off going with what would work best for their business needs. This fit a need we had and at a cost savings. Very happy we switched to Scale.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Scale server is the main server at 2 of our manufacturing facilities. This server is the host for all of our Microsoft functions uncluding some engineering apps. THe main benefit of Scale in my opinion, is the superior service and the all in one package. I've dealt this VMware before, and while it's a good product, there are soo many purchase options, it makes my head spin. I have purchased VMware packages before, only to implement and find that to use the features I was promised I have to buy yet another additional add-in.
  • Superior Support - US based, easy to understand, quick to respond.
  • All inclusive package when purchased.
  • The Scale interface doesn't seem to have as many options as VMware. Of course I don't use most of these options, but some admin desiring very detailed configs may be disappointed.
  • I would like to see a more granular restore. It's easy to restore full snapshots, but we also use this for a file server, and it's very time consuming to restore just a couple files.
I think Scale is best suited for a smaller company like mine, where great support is needed along with no-nonsense purchase options. Also the simplified interface makes administration easier for a mid level server admin like myself.
October 15, 2020

Scale

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Scale for our entire infrastructure. The ease of use was one of the driving factors in choosing scale. It is easy to manage and quickly see how things are running in our system. I love how easy it was to set up our DR solution with it and the customer service at Scale is top notch.
  • Management.
  • Redundancy.
  • Easy setup.
  • Two Factor in the management console.
  • Moving from another VM system could be easier.
It is great in a case where you have limited IT staff. The system once up and running does not need to be micro managed. It scales up well and has a great DR system that is easy to use. I think it really would work well with any company size.
October 07, 2020

A partner perspective

Rodd Ahrenstorff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
As a reseller, we have implemented Scale Computing for private business organizations, non-profit, and schools across the whole org. The three primary concerns it solves is to provide high-availability, simplicity, and exceptional vendor support.
  • Business resiliency through high-availability of computing resources.
  • Simplicity of system configuration, monitoring, and management.
  • Exceptional customer support.
  • Virtual Machine start up control.
  • Virtual disk encryption using TPM.
  • Compute resource guarantees to VMs for performance.
Scale Computing is well suited to any business vertical in the SMB and Mid-Enterprise market. I do not feel it's as well suited to Large-Enterprise yet except for edge-computing locations.
Michael Rials | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using HC3 as our full stack infrastructure housing all servers, virtual desktops, and sandbox projects. The entire organization utilizes and benefits from it from individual user experience to the technical staff managing servers. As we maintain as lightweight an IT staff as possible this avoids having multiple interfaces or licenses for us to maintain desktops and servers. We don’t experience the complexity or cost that plagues companies utilizing other platforms viewed as “industry standard.” The simplicity of the Scale HC3 infrastructure puts us in a position to focus on more business critical matters than managing servers and desktops.
  • High availability is native, automatic, and requires no configuration.
  • Support provided by Scale Computing is top notch. I rarely contact them and when I do the phone calls last less than 10min with resolution and in the case of email support not only is there a quick response but they follow up to make sure everything is going well.
  • Scale’s HC3 product line removes all of the complex aspects of configuring storage and compute that exist in products like Citrix and VMWare at a much higher value. I don’t need engineers on staff to maintain it because it can be truly a set it and forget it configuration. This makes it a much more valuable option for small to midsize company and for large enterprises offers an enormous savings that can’t be ignored.
  • For me personally I’d like to learn more about the API call functionality to increase the hands off options an IT support team could have. (This is more just needing to learn the API’s.)
  • More features in virtual networking perhaps a virtual switching within the system as an option.
  • Hardware trade-in and upgrade path. (This may exist but just something that is starting to be a consideration for us.)
In organizations that are forward thinking and innovative Scale is a great fit to simplify an otherwise overly complex infrastructure. Any corporation looking at a small or large scale server refresh Scale is the best fit across all organizations. In the past I would have stated companies requiring repositories of media files and things such as security footage wouldn’t be a good fit, however, true to form Scale has solved these issues and offer solutions perfect for this. Their Edge solutions are perfect for companies with multiple sites, buildings, remote data collection needs. In this day and age I am confident that there is no industry that wouldn’t benefit from the Scale HC3 or other Scale Computing offerings.
October 07, 2020

Fast, Easy, Supported

Ross Maszczak | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize HC3 in both production as well as DR for the majority of our primary needs. It has saved countless hours of configurations and reconfiguration to account for changes in our environment.
  • Amazing support. Seriously, a skilled team of technicians on the back end that are there to help and aren't reading from a script.
  • Easy GUI and interface.
  • Easy setup.
  • Extremely fast restoration of backups. Minutes not hours.
  • Ability to delete multiple snapshots at once.
  • Provide more detail as to where vmdk files are stored on drives.
For us, Scale has been a great boon. It has allowed us much easier access to our servers (10 at the moment). As a one-man show with some out of department support it has allowed me the flexibility to solve problems in whatever building I'm in much faster. I can strongly recommend it for small or medium sized organizations. I have not seen in a large scale environment but I presume by applying multiple clusters it could be just as easily functional.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale HC3 is utilized as part of our core infrastructure and is deployed across our whole organization. It replaced a storage area network built around a NetApp storage appliance. One of the great things about Scale HC3 is that it consolidates equipment, technologies and vendors. This equates to purchasing from 1 place, getting support from 1 place, and having a product with fewer independent parts. For industries that require it, you also minimize your vendor management/assessment footprint.
  • Very easy to use; does not require specialized training.
  • The Disaster Recovery offering (Cloud Unity) works seamlessly.
  • Great customer service.
  • I would like to see continued integration with Microsoft-based networks/systems.
  • I would like to see a more comprehensive interface.
  • I would like to see the ability to create/publish reports and/or export system logs.
  • I would like to see independent file-level restore, in addition to volume-level restore.
  • I would like to see better/easier volume identification when cloning volumes and mounting to other VMs.
Scale HC3 is priced especially competitively for the SMB space. For the cost of a high-end alternative you can price-out an extremely robust Scale Cluster. Managing the system does not require extensive staff, nor specialized training, so this is an attractive consideration for smaller organizations, or organizations with relatively smaller tech teams.
Lou Kalis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization utilizes a 4 system node cluster as a form of the disaster recovery plan, as well as a way to lower our total cost of ownership and increase our return on investment. From AD services, files sharing, databases, and security, we utilize this as our virtual server solution.
  • Lowering cost on virtual licensing.
  • Ease of use.
  • Above average support.
  • Being able to export virtual machines back into VMware without a 3rd party product.
  • The interface should include how much hard drive space is being utilized in a windows environment without having to log into the server.
  • Increase integration into other platforms such as agentless backup solutions. One is in the works with Acronis, but having multiple options would be preferred.
Scale is a great solution for budget-minded institutions that also have a smaller than average I.T. staff. It has been reliable for us.

For those business that need more reporting, this is not the solution for you.
October 02, 2020

Simply can't beat it!

Raymond Bilton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Scale HC3 is being used for our whole organization and is running various VM machines, including Active Directory, File server and some smaller machines. The two biggest things we wanted were fast recovery (having experienced our file server being down due to an bad update) and a reliable DRP solution.
The Scale HC3 solution checked these boxes very easily, providing us hourly backups on our file server and by using an HC3 node in a remote location with an extremely easy interface!
  • Easy to learn and use user interface.
  • Personal one-on-one walk-through hardware installation.
  • Very personal training for our organization (which included recording for review later if we missed or forgot something) with a Scale expert.
  • Ability to use the USB storage devices (for transfer of large quantity of files on USB devices).
  • Ability to use multiple networks (such as a machine that needs access to the LAN and public internet using two different network cards).
Scale Computing HC3 is very well suited for small-medium sized businesses looking for a redundancy solution that is simply "easy to use" without getting bogged down in licensing costs. The speed of starting up a new machine, whether for testing purposes or for production, is so quick, that I can take a request and provide a new machine within minutes. Allowing IT to not be a stepping stone to get a project up and running, but a gas pedal that drives the business forward.
October 02, 2020

Our first HCI system

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It was used at our main datacenter to replace the traditional three-tier outdated architecture. All of our mission critical applications reside on the HC3 system.

We also are using the DR HC3 system at a remote site and have replication enabled for our critical VM's.

It addresses the issue of redundancy, performance and TOC.
  • Spin up new VM's.
  • Easy of use.
  • Allows for grouping of VM's.
  • Natively support NLB.
  • Native support for Veeam/Zerto.
  • Allow for different types of snapshots (eg. application consistent for SQL).
Small to medium sized organizations where the functionality of Scale meets the business requirements.
TOC - as Scale was a more cost effective solution then the other bigger players.
No hypervisor licensing costs.
Lower technical level staff.

I would not go with Scale:
If a mission critical 24/7 hot DR requirement. Your IOPS requirements is greater then 10,000.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scale is being used for our primary private cloud infrastructure and at branch offices. It addresses loaded costs of a hypervisor, dense storage, live migration and overall resiliency. It simplifies the management and doesn't require specialized resources from an engineering perspective, allowing our IT to be a jack of all trades vs a SME. This ultimately enables us to focus on our core business alignment services.
  • Live migration.
  • Simplifies management of VMs.
  • Dense storage with great resiliency.
  • Dense storage with optional hybrid caching or full SSD.
  • Simple, worry-free upgrades.
  • In-depth monitoring and control of the VM host/cluster.
  • Single pane of glass management (not in public cloud, i.e. not the upcoming edge service).
  • In-depth configuration and monitoring of vmhost for security and other aspects.
Simplifying the stack, reducing TCO, reducing or redirecting engineer areas of focus.
Tomislav Ilic | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale Computing HC3 is being used by all vessels in our fleet. Every vessel (Pipelayer) is equipped with 2 servers. They are connected for replication purposes. On each server, there are few services running: MS 2016 DNS, DHCP, SharePoint, mail server, company-specific software for maintenance, and some similar bits and pieces of software. Scale Computing HC3 is very convenient to use because of easy deployment and resource monitoring.
  • Resource monitoring (Excellent GUI)
  • Easy to install new instance of virtual machine
  • Dynamic disk allocation
  • Ability to have real-time replication with easy configuration steps
  • Cluster connection directly from one server to another without another piece of equipment
  • Better support for GPU offloading
Scale Computing HC3 is excellent for every scenario when fast fail-over is a must! For the Oil and Gas industry or Marine applications, it is excellent because everything is redundant. This feature allows for equipment to be repaired or just maintained. In my opinion, I would implement some features for Fiber channel support for disk array expansion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Scale Computing HC3 to host almost all of our servers.
  • Hosts virtual machines with excellent performance
  • Creates snapshots easily
  • Creates duplicate VMs quickly and easily
  • Provides a clean, easy-to-use interface
  • UI customizability, especially for large screens
  • Unity DR is "fickle" regarding bandwidth and latency
  • Unity default DR disk space is a little low
Scale Computing HC3 is an excellent hyper-converged solution that works very well for VM hosting. It performs well, and the snapshot feature is excellent. That said, it doesn't yet support containers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Scale Computing in our North America location. It addresses the problems and limitations of using VMware. Scale Computing allows for a better set up of virtual server environments.
  • It has the best platform for virtual server management.
  • Upgrading memory and disk space was a breeze.
  • Customer support is fantastic.
  • The setup is still a bit new to some people, so offsite data centers are a bit unfamiliar with it.
It is perfect if you don't have a large staff of administrators on site. One person can manage a good sized cluster of virtual servers with ease.
Brandon L | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are currently using the hybrid (part flash, part HDD) version of the HC3 appliance in a 3 node cluster. We replaced 5 physical HP Proliant servers running Hyper-V. We are now running most of our business-critical servers on a high performing hyper-converged appliance at a fraction of the cost of some of the other vendors we looked at. While cost was a big reason we purchased, the biggest reason was that we didn't feel like we were being oversold on features that we didn't need or that didn't matter to us. We felt that Scale Computing really catered to the SMB, and we were the customers that mattered. The feature set provided us everything we need, and very little we don't. The sales team encouraged us to plan for the future, but not overbuy. What a refreshing sales process. We ended up purchasing what we need, not what a Fortune 500 company needs.
  • Incredibly simple deployment and cloning of VM's. Makes managing a very high-tech architecture simple.
  • Auto negotiates SSD disk usage based on requirements and prioritization, maximizing utilization of the faster I/O for disks that need it.
  • Customer Service is great. I think everyone says this (and it was preached to us before and during the sales process) but they really have been great.
  • Simple, simple, simple. We kept asking ourselves "Is it really this easy". Some people need more advanced and complicated feature sets, but for us "simplicity that performs at a high level" is very important for our small IT dept. Managing is a 30mins per week job vs 20 hrs.
  • Offsite backup configuration options are lacking. There is room for improvement here. Full replication to another HC3 is easy, but customized snapshot and full VM export is lacking. We are confident this will be addressed.
If you have extra staff and want to assign someone to manage your scale infrastructure full-time, then Scale Computing is probably not the right solution for you. They will be bored as they learn that there is very little to manage, everything is automated and it "just works". This is perfect for our small IT shop where we all wear various hats and don't have time to babysit an expensive appliance.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scale is being used as the primary virtualization platform running all production VMs as well as a replication endpoint for DR in a data center. We run all server VMs on the Scale platform and then have a snapshot schedule that replicates them offsite to a datacenter for disaster recovery purposes.
  • Scale offers a great dashboard for viewing VM details.
  • Installation of clusters is much simpler than other VM platforms.
  • Console view of VMs is in web browser and clientless, which makes administration from any machine simpler.
  • I would like to see the ability to mount snapshot points in time rather than having to clone a full machine in order to access older data. I believe this is being released in the latest version, but we had a difficult time restoring data without creating a Linux machine and mounting a disk.
  • Import and export of VMs isn't as easy as other platforms. Third party tools had to be used to import VMs. Exporting VMs would require the same time and expense.
  • I would like to see more access to back end disk data rather than relying on support. I know Scale is targeted to shops with smaller IT departments and the support is great, but I had to go through support in order to get a disk list on the cluster when I could have just done that myself.
I think in a smaller environment, Scale provides a great way to get into a virtualized environment. The setup is very simple and it doesn't require significant knowledge of IT infrastructure in order to get up and running. Scale doesn't offer the advanced insight into storage and application resource groups as their competitors do, however it is not designed for advanced users. It is more of a closed box and support handles most requests or issues quickly, but there is not a way for administrators to easily see advanced details of the cluster.
Jeff Miller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Scale devices will replace our internal VMWARE/SAN/HPE environment at corporate and our DR site. Additionally, we will be using it to power 25 (50%) of our bigger retail stores. If this is successful and we see enough ROI we will implement a smaller version of the solution Scale is working on in the rest of the 25 retail stores. I expect this will increase up-time to almost 100% and allow upgrades and changes without issue. Additionally, these units will assist during power events as they have great redundancy.
  • Redundancy
  • Simple interface
  • 24/7/365 support (onshore)
  • Relatively inexpensive compared to VMware/SAN solutions.
  • Needs a much more robust multi-site management suite
  • Hardware choices need to be expanded. I know they are working on this actively.
  • More detailed backup instructions. The interface is too simple.
It's well suited for big video/security installations that need redundancy and any kind of redundant situation. If IT resources are scarce or lacking (like can't afford a VMware Jockey) buy Scale instead. If you need less storage and smaller edge redundancy, Scale is not there yet but they are within this year of having it happen.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have replaced most of our physical servers with virtual machines running on 2 Scale systems in two locations. We will be adding a third in the next year. We run domain controllers, file servers, email server and application servers virtually. We have a DR solution by using the remote connections. Additionally we use the snapshots to protect against malware/ransomware attacks.
  • Redundancy
  • Maximum uptime
  • Scalability
  • Dependability
  • Multiple Remote connections options for the same virtual machine
  • Online storage of snapshots for DR purposes
  • Allow higher speed transfer of snapshots between remote connections
Scale is the best solution for small to medium size businesses that want to protect their data and increase their uptime. The only real flaw I see is with the limitation to only have a VM backup to one remote location. With larger businesses, it would be critical to have more than one location to protect your data. Even in our situation, our two locations a fairly close to each other so a natural disaster could possibly take out both locations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
HC3 replaced our organization's single server allowing for multiple servers to be built and maintained for separate uses. Going from a single server to nine has allowed Intervine to grow while protecting resources, increasing security, and streamlining processes. With ease of duplication, server buildout, and scaling, Scale has been instrumental in our organization.
  • The ability to duplicate a server or spin up a server from an existing snapshot within minutes has saved our organization and the IT department countless hours when we have had a server failure. Simply starting up a snapshot, most users do not even realize there has been an issue and it makes support seamless.
  • Updating is a breeze, you are notified when there is an issue and you follow the directions. The downtime is limited and it doesn't take hours to complete.
  • Customer support is top notch!
  • I am very happy with the product. I wish I could tell you I had cons, but I truly don't. I am very happy with the product, its ease of deployment and the overall experience. I would purchase again.
As a small organization, Scale has been a no brainer. Easy to install and maintain. Easy to add servers and move servers. I can't imagine its scalability wouldn't fit in any organization. If you are in a single server environment and aren't looking to break out functionality into multiple servers or need redundancy and disaster recovery options than this may not be for you.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In a multi-site, highly secure industrial control environment, we needed a solution that would simplify administration, provide test/development cloning capability, N+1 redundancy, and allow for host replication between sites for disaster recovery. Scale's HC3 delivered everything as promised and the solution truly is easy enough for a non-system administrator to manage on a day-to-day basis. Scale is an absolute home run for SCADA/ICS infrastructure, and offers unprecedented flexibility, especially if upgrading from a non-virtualized infrastructure.
  • The world's simplest host and storage administration, period.
  • Built-in site-to-site replication for one-click DR.
  • Excellent performance, easily surpassing the "big guys" -- more cost-conscious hardware solutions get the job done just as well, if not better, than top-tier systems using much more expensive hardware.
  • A support experience that cannot be rivaled. Just open a trouble ticket and see for yourself!
  • At-rest encryption currently requires a 3rd-party product.
  • Would really benefit from a user interface or wizard for creating boot media/migrating common hosts to HC3 (maybe options for physical, Hyper-V, VMWare).
Just like any HCI application, if your storage, compute, and memory needs can be quantified and accurately forecasted, comparing HCI to a traditional infrastructure stack is simple and generally easy to architect. In our case, the HCI solution cost even less than a comparable multi-vendor infrastructure solution, but with added benefits: Single vendor/tested solution, no additional software or management tools needed, and it's the easiest to manage/maintain/secure.
Mark Simmons | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We initially purchased Scale H3 to shrink our physical footprint on servers and allow for affordable expansion across the entire district. This has allowed us to to lower maintenance costs as well as increase our server count to more evenly disperse services resulting in faster operations. We have also been able to create a reliable and ultra fast disaster recovery plan will little to no data loss.
  • Customer Support - A level of service that all vendors should strive to reach. Their customer service is equally fast and reliable as the product. In the two years of having the HC3, we experienced one hard drive failure. The support team was assisting us within minutes, had the drive replaced in less than 24 hours, and had our node fully functional with no disruption in service nor any data loss.
  • Migration - One of the quickest and easiest among all VM solutions. Older Windows operating systems had compatibility issues, but all servers running Windows Server 2003 and higher migrated within minutes with two simply clicks.
  • Reliability - The HC3 manages to work seamlessly in real-time with no indication from the end user during maintenance, recovery, or making changes to the VMs. In two years, we have had only one hard drive issue and no software issues.
  • Simplicity - The HC3 has the best of both worlds. It's simpler than the free Hyper-V and includes most tools one needs within VMware, yet the installation, operation, and recovery is leaps and bounds easier to manipulate.
  • The only negative is the maintenance support costs. What a dilemma Scale has as they produced a robust and reliable product yet the support costs for a 3 node system is almost $6000. After paying this for 2 years and only having one hard drive failure, I have spent $12,000 on one support ticket and three software updates. It defeats the maintenance cost savings.
I believe Scale is a solution for small to mid organizations who need VM solutions above the free realm but not the large scale solutions that are not feasible nor utilized to their full potential. Scale is perfect specifically for education as it addresses all of our needs in tools, disaster recovery, reliability, and cost.
Return to navigation