Scale Computing HC3 exceeds your requirements because they’re outside of the box
October 07, 2020

Scale Computing HC3 exceeds your requirements because they’re outside of the box

Michael Rials | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Scale Computing HC3

We are currently using HC3 as our full stack infrastructure housing all servers, virtual desktops, and sandbox projects. The entire organization utilizes and benefits from it from individual user experience to the technical staff managing servers. As we maintain as lightweight an IT staff as possible this avoids having multiple interfaces or licenses for us to maintain desktops and servers. We don’t experience the complexity or cost that plagues companies utilizing other platforms viewed as “industry standard.” The simplicity of the Scale HC3 infrastructure puts us in a position to focus on more business critical matters than managing servers and desktops.
  • High availability is native, automatic, and requires no configuration.
  • Support provided by Scale Computing is top notch. I rarely contact them and when I do the phone calls last less than 10min with resolution and in the case of email support not only is there a quick response but they follow up to make sure everything is going well.
  • Scale’s HC3 product line removes all of the complex aspects of configuring storage and compute that exist in products like Citrix and VMWare at a much higher value. I don’t need engineers on staff to maintain it because it can be truly a set it and forget it configuration. This makes it a much more valuable option for small to midsize company and for large enterprises offers an enormous savings that can’t be ignored.
  • For me personally I’d like to learn more about the API call functionality to increase the hands off options an IT support team could have. (This is more just needing to learn the API’s.)
  • More features in virtual networking perhaps a virtual switching within the system as an option.
  • Hardware trade-in and upgrade path. (This may exist but just something that is starting to be a consideration for us.)
Scale’s support is quick to respond, knowledgeable, has no problems digging into very complex issues and have the goal of problem resolution. They aren’t getting you off the phone or out of their email queue they are helping you solve your problems and find the right solutions to make sure their products function as intended or better.
  • Our experience on both use and ROI has been positive. We’re able to be more flexible to users needs and have achieved much faster response times when something new is needed. We’ve also been able to focus on our quality systems and customer centric systems instead of maintaining a bunch of hardware and spending hours chopping up luns and configuring what workloads need to be run on what servers.
I evaluated Nutanix, Pivot3, and Simplivity before choosing Scale.
Nutanix failed in the areas of support, cost, and if we were to choose their solution within our budget the scalability was lost.
Pivot3 and Simplivity both failed our requirements because they require VMWare which was an expense we wanted to avoid. And even for companies that have already made that investment stop and give thought to what you’re saving the business with consideration to eliminating that piece.
In organizations that are forward thinking and innovative Scale is a great fit to simplify an otherwise overly complex infrastructure. Any corporation looking at a small or large scale server refresh Scale is the best fit across all organizations. In the past I would have stated companies requiring repositories of media files and things such as security footage wouldn’t be a good fit, however, true to form Scale has solved these issues and offer solutions perfect for this. Their Edge solutions are perfect for companies with multiple sites, buildings, remote data collection needs. In this day and age I am confident that there is no industry that wouldn’t benefit from the Scale HC3 or other Scale Computing offerings.