Overall Satisfaction with ActiveCampaign
We are using ActiveCampaign as our CRM / campaign Manager / sales funnel origination system / etc. So yeah we use the natural integrations and Zapier integrations en masse for our B2B and B2C efforts.
- Ease of set up - I am not a coder but have been able to set up multiple automations.
- Powerful as you want it to be - allows you to use it by drop drag if you want or with internal AI.
- Ease of billing - simple to decide exactly what package you want to use.
- So much more user-friendly than any of the other systems we have had and looked at prior to deciding to use.
- More natural integrations are needed. Zapier is great but just an extra step to confuse.
- More graphics capabilities - as of now Mailchimp does have a better level of graphics for campaign emails but not by much.
- a simpler level of training. They have training but due to there being SO many different pieces of training, it is easy to get lost.
- Email Campaign has already paid for itself 10* over.
- CRM is replacing our former custom-built Salesforce platform and it operates on par with it every day
- Wish their was a more inclusive mobile app
Salesforce - AC is easier to use ad simpler to understand how to modify the system Mailchimp - does the exact same thing but with access to your CRM data Zapier - We like Zap's but it would be a LOT simpler if AC HD more integration and less of a need for Zaps - one more step things can go wrong for us
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
No
Would you buy ActiveCampaign again?
Yes