Overall Satisfaction with Adobe Acrobat Sign
To create and customize PDF forms that are easily editable for the end-user. I use this primarily in a capacity for the submission of new contract requests, internal change requests, or the completion of general Human Resources administration forms. These are primarily focused on our Support Office team members (1,200+). Using Adobe Acrobat Sign versus our previous alternatives of Word/Excel documents has streamlined the process and made fillable fields clearer for end-users, as well as making the forms quicker to read with a clearer contrast between the field name and editable box.
- Ability to convert an existing Word/Excel form into PDF for the purpose of Adobe Sign.
- Customization of editable field boxes, e.g., formatting.
- Mandatory vs. non-mandatory fields are useful for highlighting the really important information.
- Locking the template once signatures have been added to ensure legitimacy.
- Being able to make individual checkbox fields that aren't linked to all the others easily - the process of either copying and then renaming them all individually or else creating a brand new checkbox each time (especially if having to resize it and wanting them all to be consistent) is tedious and time-consuming.
- The ability of Adobe to 'read' and auto-generate form field boxes off Word/Excel templates - often misses what I would consider quite obvious fields.
- Scalability
- Integration with Other Systems
- Ease of Use
Practical ease of use was a very important factor - we need to utilize systems, platforms, and applications that are easy to understand, follow, and utilize across various parts of the business to persons with different technological skill levels. Adobe requires a base knowledge in order to set up good templates, but when rolled out to mass team members to use/fill/sign, it has a high proportion of being understood and well utilized.
- From a cost perspective, we prefer alternate platforms.
- From a setup and ease-of-use perspective, we prefer alternate platforms.
We primarily use Adobe Sign as a PDF form platform rather than an e-signature solution, as we have a preferred vendor with good support, usability, and pricing options. I use it primarily in our Human Resources function for form filling to collect required data from managers or team members, such as contract requests, parental leave forms, etc.
Do you think Adobe Acrobat Sign delivers good value for the price?
Not sure
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adobe Acrobat Sign go as expected?
I wasn't involved with the implementation phase
Would you buy Adobe Acrobat Sign again?
No
- DocuSign
We utilize DocuSign over Adobe Acrobat Sign for e-signature purposes. The functionality of DocuSign is much greater in its' self-contained application; usability appears superior, and, to my knowledge, costing is more beneficial for the total value package.