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A satisfactory product with a bit of a learning curve
March 11, 2021

A satisfactory product with a bit of a learning curve

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign is used by us and our partners to manage and request signatures from our clients. It helps users manage signed documents more easily.
  • Streamlined process from requesting signature to final sign; cuts out on the need to manage, as once final signature has been signed, all parties receive a copy
  • Able to add reminders and password protect as you request
  • More customizability on the admin portal side
  • Unable to add users with personal email domains in portal without needing to add DNS record to "own" them
  • Internal staff and partners are happy with the service
Were able to address certain issues. However we have a unique situation for our uses for Adobe sign, and there were a few issues which were not clearly addressed.
Ease of use. Users require some training but it's fairly easy to use otherwise.
I set up accounts and provide the e-signature solution to internal staff and partners. Internal staff are always requesting signatures, so Adobe Sign is a resource.

Do you think Adobe Acrobat Sign delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

No

Would you buy Adobe Acrobat Sign again?

Yes

Ability to edit PDFs before sending is a great feature; however, some terminology confuses users.
For some users, takes more getting used to than competitor applications.