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Adobe Sign - Highly Recommended!!!!!
March 19, 2021

Adobe Sign - Highly Recommended!!!!!

Barbara Peeters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Adobe Sign is used throughout our organization across multiple departments for electronic signature of various types of documents. End users LOVE the convenience of having the ability to quickly e-sign documents that previously routed hard copy and more often than not, were lost in transition, causing a domino effect of issues resulting in recreating documents to start the signing process all over again. This has helped with productivity, efficiencies and staff satisfaction.
  • Very easy and convenient to use.
  • End users are thrilled with functionality and ease of e-signing documents.
  • Uploading documents is quick and painless.
  • Tracking documents signature is beneficial in case it gets "hung up" with someone.
  • It would be GREAT to have the ability to go back to the first screen to include additional signers without having to cancel and start all over again.
  • The program sometimes "freezes" up after uploading a document, but not sure if that's an issue on our end or with the program.
  • I can't think of any other improvements needed - it is an awesome program!
  • Positive impact on productivity - less time spent tracking down "lost" documents and/or having to recreate and start routing process over.
  • Positive/productivity - easier for person routing document to do online/electronically.
  • Cost savings - less paper generated and used with ability to e-sign vs. hard copy.
It is rare that we've needed to contact customer support, but on the occasions we've had to contact them, they have always been very helpful and quick to answer our questions. The support was professional, friendly and over the top customer service. In this day and age of not getting a real person when help is needed, Adobe Sign goes above and beyond and adds a personal touch which makes all the difference.
Adobe Sign is very easy to use. I've used the program myself for years and appreciate its convenience. The step-by-step process to enter email addresses (which has the added convenience of auto-prompt after being entered the first time) and upload documents is very slick. I also appreciate ability to assign e-signing hierarchy in order of preference, and ability to "track" document progress.
Adobe Sign has been very beneficial for ALL departments in our healthcare facilities, from esigning of provider contracts in our clinics to hospital policies to documents for the board of directors. Adobe Sign can be used with people outside of our businesses, i.e. board of directors members, and they appreciate the ease of e-signing without having to enter usernames and passwords to access the document. End result is great employee and customer satisfaction.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Adobe Sign had better functionality and pricing. It also synced more readily with the programs already in use and filled a need for our organization to obtain electronic signatures across multiple facilities, departments and users. We can't say enough about how great Adobe Sign is for our organization, from improved productivity to employee/customer satisfaction.
Adobe Acrobat DC, Microsoft 365 Business Premium, Microsoft 365 (formerly Office 365)
Adobe Sign is great for obtaining electronic signatures of various types of documents. We have used it for electronic signature of nursing protocols, procedures, guidelines and policies requiring multiple departments and physicians signatures. If the document gets "hung up" on someone, it is very easy to send them a reminder to e-sign, which the end user appreciates as emails tend to get lost in the shuffle and they forget to e-sign. All of our users have expressed how pleased they are with the increased ease of e-signing documents and not having to search for documents that are lost in the piles on their desks. In three quick clicks, they can sign a document and have it done & off their to do list.