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Pros and Cons
February 19, 2020

Pros and Cons

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP is currently being used by the whole companies including plant managers and all employees. It addresses a lot of issues with receiving pay stubs that are needed to start a mortgage or verify employment.
  • Time and attendance.
  • Pay statements.
  • Implementation.
  • Onboarding.
  • Easier to handle employee capacity.
  • Unable to implement certain modules.
ADP is definitely a great product to use if you want an all in one solution. They definitely have a lot of options that you are able to add into Workforce Now but the implementation and the time it takes for it to work does take quite a bit of time.
  • SASS
  • Recruiting
The depth of integration was great but it was so difficult to achieve because the account managers stay silent and we do not get anywhere until we have reached out to almost every ADP consultant.
I don't know how sizable Paycom is to ADP but they definitely are persistent about their business and we have had them come and give us a quote on their services and I don't know how they do globally but they were definitely a competitor that we looked at a couple of years back.
ADP is a great interface to use across the board as it is user-friendly and it provides the information at the user's fingertips. The downfall of ADP is the implementation and communication of products.

ADP Workforce Now Feature Ratings

7.6
Employee demographic data
9
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
7.5
Pay calculation
8
Support for external payroll vendors
8
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
5
6.7
Approval workflow
7
Balance details
5
Annual carry-forward and encashment
8
8.0
View and generate pay and benefit information
8
Update personal information
7
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
7.7
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.2
Performance plans
8
Performance improvement plans
7
Review status tracking
8
Review reminders
7
Multiple review frequency
6
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
7.3
Corporate goal setting
8
Individual goal setting
6
Line-of sight-visibility
8
Performance tracking
7
5.8
Job Requisition Management
7
Company Website Posting
6
Publish to Social Media
4
Job Search Site Posting
6
Applicant Tracking
5
Notifications and Alerts
7