Go paperless with ADP
February 21, 2020

Go paperless with ADP

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We fully utilize ADP Workforce Now to nearly the fullest extent. We have all the features from time and attendance, recruitment, background screening, performance management, and onboarding. We own 3 companies and all 3 use ADP Workforce Now. I like that everything integrates throughout the system and the reporting is super helpful when I have finance and other executives asking for information quickly.

Pros

  • Consistent experience across the platform/easy to use - i.e. recruitment looks like the benefit portal and onboarding - same functions.
  • Helpful call support/dedicated account manager especially reporting support - ADP has 1,000's of clients and they make you feel like you're the only one.

Cons

  • I've used UltiPro and what I like about that is you don't have to go to 3 different screens to look for employee info and also when running payroll in UP you can edit the checks directly and not do batches.
  • Time and attendance customization - we have very complex pay policies and I'd like to be able to add different fields to the timecards.
  • Streamline operations saving time
  • Made everything electronic
This system can house 1,000's of EE's.
  • Wage works
  • UMR
Mutual of Omaha had limitations on their end, not ADP's.
I had used UltiPro for about 9 years and when I came here they already had ADP Workforce Now for 1 of the 3 companies. I liked ADP so I implemented it across the other 2 companies. As mentioned previously, I like UltiPro's payroll process/flow better (i.e. edit checks directly no batches). I also like once you choose an employee, UltiPro pulls up all their profile with tabs instead of moving around to pay, employment, and personal pages.
ADP Workforce Now is probably a bit much for a company under 100, but over 100 definitely worth the cost.

ADP Workforce Now Feature Ratings

8.3
Employee demographic data
10
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
6
7.8
Pay calculation
7
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
7
Reimbursement management
7
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
7.0
View and generate pay and benefit information
8
Update personal information
8
View company policy documentation
8
Employee recognition
4
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

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