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ADP WFN Review
February 21, 2020

ADP WFN Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use WFN across the entire organization. We currently utilize the Timekeeping, Payroll, and Time Off systems.
  • Robust systems with a lot of capabilities.
  • Useful resources to research questions.
  • Lack of a practitioner dashboard.
  • Not an easy process to easily upload changes.
  • Neither positive nor negative.
Our organization is constantly growing, and for what it does, WFN seems to be able to keep up just fine.
ADP WFN has a good base for Payroll and Time Off, but it lacks a lot of useful features that we feel we could use. Some of the features seem "clunky" and not as user friendly as they could be for how robust of a system it is.

ADP Workforce Now Feature Ratings

4.3
Employee demographic data
5
Employment history
4
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
5
3.5
Pay calculation
5
Support for external payroll vendors
2
Benefit plan administration
3
Direct deposit files
5
Salary revision and increment management
3
Reimbursement management
3
7.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
5
4.5
View and generate pay and benefit information
3
Update personal information
5
View company policy documentation
5
Employee recognition
5
Asset Management ()
Not Rated
3.0
Report builder
2
Pre-built reports
4
Ability to combine HR data with external data
3
Integration with other HR capabilities ()
Not Rated
2.0
Performance plans
2
Performance improvement plans
2
Review status tracking
2
Review reminders
2
Multiple review frequency
2
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
2
2.0
Job Requisition Management
2
Company Website Posting
2
Publish to Social Media
2
Job Search Site Posting
2
Applicant Tracking
2
Notifications and Alerts
2