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ADP Workforce Now Rocks
October 04, 2021

ADP Workforce Now Rocks

Graham Adams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP [Workforce Now] is our go-to software for things like clocking in, timecard management, payroll, and PTO. It is very user-friendly and easy for admin and employees to use. Our HR directors use the software daily to ensure timecards are accurate and payroll is accurate. Employees often get on the site to view benefits, PTO balances and request time off.
  • We had payroll errors on our end, and they helped correct [them] and got our employees paid
  • They are always quick to respond when issues arise
  • The software is very user friendly and the onboarding process is super simple
  • Sometimes employees cannot access their benefits easily
  • Timecards are occasionally messed up
  • Employees were able to clock in from their phones at home, so we had to change the settings
  • It has helped our ROI
We have grown our company greatly since the day we opened. We have added multiple clinics, and the software [can] handle everything and grow along with our needs.
  • Timeclocks
We had issues early on in our company with employees [...] clocking in from their phones, so we ordered time clocks [requiring] fingerprints to log in.
ADP [Workforce Now] is much more user-friendly when it comes to processing payroll and keep[ing] accurate accounting.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

They are always quick to answer our questions or concerns. If we mess anything up, they are able to quickly and accurately correct it.
They helped us out when our HR director quit but had not pushed payroll through yet. They were able to push it through and get our employees paid in a timely fashion. Any mistakes that have been made with payroll have always been corrected promptly. [It is] good software I would recommend to my friend's companies.

ADP Workforce Now Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.2
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
5
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
9.8
Performance plans
10
Performance improvement plans
10
Review status tracking
9
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
10