Item: ADP Workforce Now
Rating: 10
Author: Brad Guthrie

Use Cases and Deployment Scope

ADP Workforce Now is our current HRIS/Payroll as well as ATS system in place. Human Resources and Finance are the two primary departments that utilize ADP. ADP helps us with everything involving our employees from payroll, employment life cycle, benefits administration, mobile us, and reporting, having an all-in-one system with one log in keeps it simple. ADP helps to keep everyone on the same page and can speak in the system terms without confusion.

Pros and Cons

Reporting
Payroll
Employee digital file
E-Verify filing

Open enrollment plan building.
Security management for new users.

Return on Investment

Onboarding is quick and helps give time back to the company.
On demand reports save a lot of research time.

Scalability

Everything about ADP Workforce Now benefits each company that uses it. You can use the components that you need and not use the ones you don't. It helps keeps things involving staff in one place without multiple platforms to sign into. The mobile application for clocking in with geo-fencing helps with a company that is spread out without having to have a singular clock in point that causes employee delay or crowds.

Systems Integrated With

iCIMS

I used it as an ATS in a previous company and it worked very well as we had our backgrounds go through iCIMS. With an open API, it was very easy for integration and had a smooth operation.

Alternatives Considered

HEFICED Kronos Cloud, Oracle PeopleSoft HCM, Paycom, Bamboo and Paychex Flex

ADP Workforce Now has the ability to be an all-in-one HRIS, Payroll system, ATS, and benefits management system without having any continuity issues. Easy to use and logical to use. Things are where you would think they would be without research, more of a common sense-built system.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

The chat feature is the one that is the best, overall all companies. If every page had the feature to be able to reference it would be better. Having someone on demand to help when deadlines approach is invaluable. Not only are they available but they can resolve an issue within minutes without hold times or callbacks.

Likelihood to Recommend

ADP Workforce Now is ideal for medium to large companies with HR professionals. Smaller companies that do not have the bandwidth should use a PEO to conduct business normally used in HR. ADP Workforce Now is great at accessibility and ease of use for administrators. Being able to generate custom and typical reports with field grabber is a great option to have.

ADP Workforce Now is the system you will be glad you implemented.

Overall Satisfaction with ADP Workforce Now