Item: ADP Workforce Now
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

I use it for timekeeping and payroll; it is also where all employee information is housed in terms of positions and personal information. ADP addresses pay laws, keeps track of everything, and has great reports.

Pros and Cons

The reports are detailed, and you can drill down into information.
They let you create new payroll codes for anything.
They get back to you quickly when you have questions.

I know there is a way, but I have been unable to save my data sheet for payroll as the one it defaults to.
Comparison reports for timeframes on the same report, I run two, but it is cumbersome.

Return on Investment

Overall it is helpful, and they do keep improving their systems so they are more positive.

Scalability

We have about 100 employees at any given time; I think if we had more payroll would be more of a burden with the data sheets since I have to edit the columns every time.

Systems Integrated With

None

We have not done this.

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

Support Rating

Everyone I talk to from ADP is nice and helpful and can normally answer the questions the first time I contact them.

Likelihood to Recommend

They have helped me set up new tax codes when we go into other states. They have helped me create specific reports, and they send notifications to help keep us in compliance with state and federal law changes.

ADP Overall Positive.

Overall Satisfaction with ADP Workforce Now