Too many varied properties thising & thating....AppFolio
March 14, 2017

Too many varied properties thising & thating....AppFolio

Christy Bertani | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

At present, AppFolio manages about 87 rental properties (single & multi-unit) throughout the US for a client. It tracks vacancies, rent, expenses, work orders, tenants (might as well throw in the kitchen sink) through to financial statements. Honestly, I do not believe these many properties could be properly tracked w/o AppFolio. My client simply loves the product. I do find that the traditional accounting section is quite a bit dated.
  • Tracking work orders per property.
  • Tracking vacancies
  • Tracking rent due/paid
  • Although, AppFolio has made some recent improvements to the financial statements (yeah), more flexibility and options are still needed.
  • I know a number of peers shy away from AppFolio because the accounting section operates like accounting software in the late 80's, early 90's.
  • Sometimes, it takes a great amount of sleuthing to find an original transaction, or retrieve more detail.
  • This is more difficult for me to answer. I do not run a property management firm. I simply use the product that my client had in place. Further, I really mostly use the accounting section.
If you have only 1-5 properties to manage, AppFolio might be overkill. But once you get over 10, it becomes more valuable. If you, also, have mult-unit properties, this only increases AppFolio's value. The property management side is so detailed and complete that it is well worth dealing with an antiquated accounting system.