A solid intranet - but you might be able to do better!
December 15, 2018
A solid intranet - but you might be able to do better!
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Atlassian Confluence
We used Atlassian Confluence as our internal intranet company-wide. It addressed the need to have a shared repository of information where people could go to access information. There are very specific permission sets that can be applied so that each department can have control over editing their own pages, decentralizing management of the intranet.
- Ample permission sets let you set granular controls
- Integration with JIRA is one of the main reasons a technology company can benefit from Atlassian
- If your company point of contact leaves without transitioning ownership/billing, Atlassian is very unhelpful in resolving this and will turn off your functionality without reaching out in advance if a bill is not paid. This will induce a state of panic until resolved.
- The design of Atlassian leaves something to be desired. Employees didn't like using it and as a result, the team regularly neglected the content, making it out of date.
- An intranet is essential for any modern company. This product met our needs and had lots of opportunity for customization, etc., but out of the box is rather basic.
We selected Atlassian because we knew other software companies also leveraged it nicely with Jira. This met our needs and did not require a long software evaluation process.