Great out-of-the-box solution with customization potential
Updated June 17, 2021

Great out-of-the-box solution with customization potential

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

We are using BigCommerce as our primary eCommerce platform. Right now we do a significant amount of business through our direct to consumer sales channel and we feel that this eCommerce solution will allow us to grow as we move forward with the business. We evaluated a ton of different platforms so we're excited to be using BigCommerce.

Pros

  • Shipping.
  • Inventory tracking.

Cons

  • More integration.
  • Better agency rates.
  • Affordable solution.
  • Quick to implement.
BigCommerce allows you the flexibility to customer things on the front end and the back end. There are plenty of integrations that are already in place which is helpful but what is more helpful is that they give you the freedom to build your own bespoke suite of tools to help you grow and scale the business.
We have custom marketing automation that BigCommerce is helping us fix. We also have unique reporting needs so we've had to trick out some of the reporting features which was a big reason we decided to go with this platform over something else like Magento, Shopify, or Squarespace. I think we made the right choice.
We very much liked BigCommerce because it was the perfect fit or the best of both worlds as far as our business is concerned. It had a really robust shopping cart experience that comes standard and it allows for a Sandbox environment that we can use for future custom build-outs.
If you're looking for an e-commerce platform that allows you to do the customization needed for your brand or organization, then Big Commerce is a perfectly situated platform for that kind of work. If you're looking for a cookie-cutter online commerce solution that will help you take online sales every once in a while, then this is probably not the platform for you.

BigCommerce Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
8
Branding
8
Mobile storefront
9
Product variations
8
Website integration
8
Visual customization
8
CMS
6
Abandoned cart recovery
9
Checkout user experience
9
eCommerce security
9
Promotions & discounts
8
Personalized recommendations
9
SEO
8
Multi-site management
7
Order processing
8
Inventory management
7
Shipping
8
Custom functionality
9

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