Functional
June 30, 2021

Functional

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with BigCommerce

Big Commerce is the platform we use for our storefront as well as all customer information and contact. We use Big Commerce to manage our inventory and the entire sales process. From information to the monetary collection, we use Big Commerce for the entire process.
  • Sales management.
  • Customer service.
  • Ease of website building.
  • WYSIWYG editor is hard to work with and doesn't ever look the way it does in the end.
  • Password requirement restrictions should be changeable by site owner not BC.
  • Menu buttons on the left should be clickable even when you are already on that page, it should just reload the page.
  • Streamline operations yes.
  • Simplify multiply departments into one.
  • Ability to create our own viewpoint.
It was easy for us to use to scale our business.
I don't deal with this personally so I do not know.
We have used Ordoro, Volusion and Odoo. BC has been the best we have used so far.

Do you think BigCommerce delivers good value for the price?

Yes

Are you happy with BigCommerce's feature set?

Yes

Did BigCommerce live up to sales and marketing promises?

Yes

Did implementation of BigCommerce go as expected?

Yes

Would you buy BigCommerce again?

Yes

We used several other platforms and found BC to be the easiest to work with and found the customer support to be very responsive.

BigCommerce Feature Ratings

Product catalog & listings
8
Product management
8
Bulk product upload
Not Rated
Branding
8
Mobile storefront
8
Product variations
4
Website integration
8
Visual customization
7
CMS
Not Rated
Abandoned cart recovery
Not Rated
Checkout user experience
6
eCommerce security
9
Promotions & discounts
Not Rated
Personalized recommendations
Not Rated
SEO
Not Rated
Multi-site management
Not Rated
Order processing
8
Inventory management
8
Shipping
6
Custom functionality
6