Blackbaud Raiser's Edge NXT has revolutionized our small nonprofit fundraising stream
July 29, 2022

Blackbaud Raiser's Edge NXT has revolutionized our small nonprofit fundraising stream

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT manages our donor database and tracks donor communications. It has streamlined a process that was once overwhelming due to being a small organization with an even smaller development department. We can run reports, track donor interactions, plan for future events with event forms, capture gifts with handy online forms, and so much more that we were never able to do before.
  • Extremely user friendly donation forms
  • In depth constituent data forms
  • Ease of access when saving and re-using standard queries for reports
  • Reports are not always the cleanest when generated
  • Availability to implement Google Analytics tracking on donation forms
  • Streamlining the database to be part of the online view
  • Donor management system
  • Online donation form
  • Donor email system
  • The online donation forms have greatly improved our online giving vs. when we used PayPal buttons
  • Reporting has become a streamlined process due to saved queries
  • Communicating with donors one-on-one via the email tool often saves time when contacting multiple donors in the same query class
Blackbaud Raiser's Edge NXT has provided an incredible amount of data that better informs our fundraising process. We can track how people engage with our written appeals, whether sent via physical mail or shared via the online form. The retention and bounce rate of our online giving forms, in particular, has been extremely helpful, as it once allowed us to identify an ongoing issue with our website's mobile performance.
Blackbaud Rasier's Edge NXT is the best value on the market when it comes to cost versus impact and services provided. It has almost every single feature that we need in a donor management system and vastly improves upon previous options we have used or trialed for other software. I would highly recommend it.

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Blackbaud Raiser's Edge NXT is a perfect tool for non-profit organizations of any type or size who need to manage their donor database and membership constituency. It is perfect for coordinating donor communications, planning campaigns, sending targeted donor-specific emails, tracking individual interactions with donors, generating reports of donor activity, and so much more.