An unpolished diamond - and when it is polished it will be amazing!
June 01, 2022
An unpolished diamond - and when it is polished it will be amazing!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
Mainly for newsletters, transactional emails, and automail. We are aiming to use it for better experiments in the future when you have fixed the SPA problem. Now it is a bit hard to work without having the flickering effect that we see now. We are also going to use more pop-up banners (Weblayers) and other things. We are using the reports and dashboards a lot today.
- Reports
- Weblayers
- SPA-page functionality
- SMS functions
- App functions
- The flexibility
- A lot
I don't belive it before I see concrete examples of it.
Pretty good I would say, it is more seamless.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes
Bloomreach Commerce Experience Cloud Support
| Pros | Cons |
|---|---|
Kept well informed | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
Yes but it does not seem to work anyway.
Yes - Not really, it was just put on the backlog.