How did I miss out on this amazing CRM platform? Check them out!!
April 13, 2023
How did I miss out on this amazing CRM platform? Check them out!!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Bloomreach Commerce Experience Cloud
With over a decade working in the CRM and Retention marketing space and working in dozens of other ESP / CRM tools, none of them compare to the capabilities and ease of use of Bloomreach. I'm surprised I had never heard of the platform previously and I'm floored at all they can do from just basic capabilities such as managing email, push, in-app, sms, and web site conversion testing. A few tools do one of these channels well, but Bloomreach excels in all of these channels. There's a few minor things here and there with every CRM tool I don't like, but I've had a hard time finding many faults in Bloomreach. If you're a CRM professional like myself, I'd highly recommend the tool.
- Flexible & In-Depth Reporting Capabilities
- Advanced Data Management
- Lifecycle Automation
- Single Gripe: I wish when duplicating things in the platform, the duplicated name would be something like "Copy of". However, it duplicate the name exactly which can create confusion if managed poorly.
- In the last month, we've probably added 10-15% lift to our entire CRM program.
Bloomreach works well with all of our other partners and tools. And we have absolutely everything we need to succeed. Now it's on me to fully take advantage of all the tools features.
Do you think Bloomreach Commerce Experience Cloud delivers good value for the price?
Yes
Are you happy with Bloomreach Commerce Experience Cloud's feature set?
Yes
Did Bloomreach Commerce Experience Cloud live up to sales and marketing promises?
Yes
Did implementation of Bloomreach Commerce Experience Cloud go as expected?
Yes
Would you buy Bloomreach Commerce Experience Cloud again?
Yes