Broadvoice is Dependable and Efficient!
May 13, 2022
Broadvoice is Dependable and Efficient!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
- Business phone system
Overall Satisfaction with Broadvoice
When working in the office or remotely, we need to be able to call/receive calls seamlessly, Broadvoice has provided that consistently. Their customer service team is also efficient and friendly.
- Technical Support
- Customer Service
- Pricing
- Mobile app, the placement of the keypad is not intuitive, maybe it should be at front.
- The Business Hours/Holidays module could be updated to include the option to block some hours (not all day) as holidays (meetings?).
- Voicemail messages via email used to have the name of the original voicemail box attached.
- Technology
- Technical Support
- Customer Service
- Pricing
- Efficiency , we are able to use our desk phones while working remotely.
- Privacy, we can use our office main number to call clients even while working remotely (desk phone and/or mobile app).
- We can manage our system from anywhere.
This is the first time that we use a VOIP system but we think that Broadvoice is one of the best providers in the market.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes