Broadvoice is The Best Solution You Can Have!
July 12, 2023
Broadvoice is The Best Solution You Can Have!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Sip Trunking
Overall Satisfaction with Broadvoice
Broadvoice was utilized as our primary fax and phone service provider for the past 5 years. Proulx's scope of a use case is the enterprise, providing a structure for gathering our customer requirements with Broadvoice uptime reliability to our network system worked ideally as Broadvoice understood the implications for our specific business needs and our customers reaching out to communicate the use of your products.
- Any Customer Service Inquiries by remembering and appreciating repeat customers
- Technical Support (Online Email/Telephone)
- Frequently good communication and transparency
- Service is quality and reliable
- responsiveness, although we understand support is busy we do wish for more prompt support without long times if avoidable
- Uptime service reliability
- Customer Service Response
- Communicating clearly and concisely (Honest when things go wrong)
- Positive impact in reducing customer wait time to one minute with multiple lines and uptime.
- Growing awareness about a new company service or product with Brodvoice's telecommunications
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes