Broadvoice Review
October 23, 2023

Broadvoice Review

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

We use the B-Hive communication app. It allows us to take calls at camp without being in the office. It works pretty well, and sometimes, it is hard to hear through the app.
  • emails voicemails
  • allows us to take office calls remotely
  • Copying phone numbers in the B-hive app doesn't always work in my experience.
  • It can be hard to hear in the app in my experience.
  • It seems to lag more than just my regular phone service in my experience.
  • We are able to answer more phone calls when we are not in the office and around camp.
I have used Google Voice before for other things and it works very similar to what the B-hive does for us.

Do you think Broadvoice delivers good value for the price?

Not sure

Are you happy with Broadvoice's feature set?

No

Did Broadvoice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Broadvoice go as expected?

No

Would you buy Broadvoice again?

No

For our working purposes, the app works fine, but in my opinion, I think that other applications can do the same thing. We have office phones that aren't functioning due to not being wired correctly for our buildings, so brand-new phones sit dead without being used.

Broadvoice Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Online Fax
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
5
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated