Canto is an amazing asset management platform
Updated February 26, 2021

Canto is an amazing asset management platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Canto

My department uses Canto to house and organize our digital photo assets for marketing and other purposes such as sharing our assets with the rest of the organization. Previously photo assets were kept departmentalized.
  • Amazing facial recognition tech.
  • The use of portals makes sharing assets very easy.
  • Canto warns you when there is a duplicate being added, great when multiple departments attain the same assets over the years.
  • Custom branding abilities.
  • Too many ways to filter searches, can be overwhelming.
  • You cannot right click in Canto.
  • Better asset management.
  • Very cost effective.
IntelligenceBank ... but it doesn't seem to be on the list ... it needed a lot of functions to be added to be useful

Do you think Canto delivers good value for the price?

Yes

Are you happy with Canto's feature set?

Yes

Did Canto live up to sales and marketing promises?

Yes

Did implementation of Canto go as expected?

Yes

Would you buy Canto again?

Yes

It is perfect for a university. Multiple departments can organize and share assets with the rest of the organization.

Using Canto

Each faculty at the university can share their assets to everyone at once
9 - We just need one person frome ach faculty who has access to their assets and can upload and tag accordingly
  • Facial recognition is very important so that important people are tagged and easily searchable
  • We now actually share content
  • Expand to more faculties

Evaluating Canto and Competitors

Yes - Intelligence Bank - it wasn't giving us what we needed in a DAM platform.
  • Price
  • Product Features
  • Product Usability
We would do the research ourselves instead of having a 3rd party handle it

Canto Support

The Canto team has been very supportive during our initial data upload. They are willing to work with your organization for your specific needs.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Our parent company did the purchasing so we didn't have a choice but I believe we chose premium support becuse we have a lot of faculties with different needs so it was just easier.
They extended our onboarding timeframe without an extra charge because we were having difficultie with some of the faculties involved.

Using Canto

It is easy to use, but we do have a few who have searching issues that could be improved.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Adding photo's is simple
  • Adding tags is simple
  • Searching - why can't I right click?