Everyday User
March 31, 2023

Everyday User

Elfaz Kenfe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

I use it to make sure my reps are paid correctly. It gives my rep the ability to see what they are being paid on. As well as the ability to see accounts they received relief or exceptions on
  • Commission breakdown
  • Forecasting potential payout
  • Finding errors
  • The improvements I can think of are more on our end
  • For what I use it for it's perfect right now
  • operational efficiency
  • trust
Haven't need support, so can't answer this question but I'm assuming satisfactory given other reviews

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

For my purpose of seeing my reps commissions and them seeing it as well it works as intended

CaptivateIQ Feature Ratings

Sales compensation plan creation
Not Rated
Complex sales crediting
8
Sales compensation process automation
Not Rated
Incentive auditing/regulation compliance
9
Sales compensation dashboards & forecasting
9
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated