Item: CaptivateIQ
Rating: 9
Author: Verified User

Overall Satisfaction with CaptivateIQ

Use Cases and Deployment Scope

We use this utility to manage and track our commission payouts.

It gives us a nice dashboard to be able to track how many sales we have made and what commission amount is associated with each sale.

There are nice graphical widgets that show how sales contribute to overall quota attainment.

My use case is as a user.
Our organization has been using this tool since I came onboard and I find it very helpful and useful.

Trying to track and calculate all of this information would be a big headache.

Pros and Cons

Pros

Detailed analysis of sales and how they break down into various commissions.
Widgets that present information in various ways.
Simple to navigate home page.

Cons

Responsive design of payout page so more widgets can live side-by-side.
More information presented on home page. Or replace "tasks" widget on home page with something else if there are no tasks.
Maybe combine inquiries and reviews into a single page / tab since those appear to be logically related but currently live in separate pages.

Return on Investment

As a rep, the tool gives me transparency into my compensation. I don't have other experience.

Key Insights

Do you think CaptivateIQ delivers good value for the price?

Not sure

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CaptivateIQ go as expected?

I wasn't involved with the implementation phase

Would you buy CaptivateIQ again?

Yes

Other Software Used

Salesforce CMS, Seismic, Brainshark

Likelihood to Recommend

Its great for sales teams to break down commissions.

I don't know how well it would work for other use cases. It seems purpose built.

CaptivateIQ - sales commission transparency tool