CIQ Very user friendly & great support
January 09, 2024

CIQ Very user friendly & great support

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CaptivateIQ

We use CIQ to calculate sales reps commission payouts, the main business problem is the automation and streamlined process that the CIQ solution provides, it eliminates human error
  • calculates the commission accurately
  • Reporting
  • Cloning existing plans
  • Creating plans from scratch without support
  • test environment isn't 100% replicated from production
  • More reporting functionalities
  • Operational efficiency
Very good support, always available
Everyone is very similar, at the end of the day for us was the local partners who assisted with the implementation

Do you think CaptivateIQ delivers good value for the price?

Yes

Are you happy with CaptivateIQ's feature set?

Yes

Did CaptivateIQ live up to sales and marketing promises?

Yes

Did implementation of CaptivateIQ go as expected?

Yes

Would you buy CaptivateIQ again?

Yes

Very user friendly, easy to use for the sales reps also on the app

CaptivateIQ Feature Ratings

Sales compensation plan creation
7
Complex sales crediting
7
Sales compensation process automation
10
Incentive auditing/regulation compliance
4
Sales compensation dashboards & forecasting
6
Incentive modeling
6
Agile incentive strategy
8
ICM mobile visibility
9