Celonis driven insights
December 15, 2021

Celonis driven insights

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Process mining for GBS service lines OTC and RTP and for Operations. We use it to track KPIs, monitor process conformance and dedicated use cases, such as [reducing] Spare parts lead time and delivery accuracy.
  • Identify process deviations
  • Throughput time dashboards
  • Easy to aggregate data for multiple locations and drill down to document item level
  • Monitoring data consumption can be improved
  • Improved global visibility on end to end process
  • Improved accuracy of reporting
  • Objective understanding of how a process behaves in reality
KPI Automation and global SAP based process monitoring

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

No

Did implementation of Celonis go as expected?

No

Would you buy Celonis again?

Yes

Very good for Improving lead times, reducing process deviations such as retrospective POs. Less appropriate for reporting on master data or Record To Report-related metrics.