Vital tool for your GTM tech stack
April 05, 2021

Vital tool for your GTM tech stack

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

  • Call Review
  • Coaching & Skill Development
  • New Hire Onboarding
  • Handoffs & Collaboration / Knowledge Sharing
  • Voice of Customer & Disseminating Success Stories
We use across our GTM teams to streamline onboarding, share call best practices, coaching, deal reviews, and customer insights. It's instrumental in ramping into a new role and becoming more proficient in my sales conversations. Highly recommend it.
  • Good transcription.
  • Fast uploading.
  • Secure and trackable links for sharing externally.
  • Share some prescriptive best practices and tips based on my data.
  • Surface areas in email or report form that can help in 1:1 coaching for manager.
  • Reduced ramp time.
  • Helped with call coaching.
  • Deeper understanding of the customer.
It's a core part of our sales engagement tech stack on top of intelligence, outreach, and data tools.
Expanding the use beyond a sales team to customer success, sales engineering, and other teams for deeper collaboration.
Have mainly used the knowledge base and online resources - haven't had need to engage beyond that.
Well suited for all areas of a GTM team to help drive deals forward and improve visibility with clear data and insights. Can't think of scenarios where it may be less appropriate - anywhere you need to hear the customer voice as well as what your team is saying.