A CRM with Smart Automation and Easy Integration
Updated June 20, 2023

A CRM with Smart Automation and Easy Integration

Ritika Kapahi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with ChurnZero

We need a system to manage our customer data and their daily communication, billing, and growth status.ChurnZero helps us to provide the Churn, billing and other essential reports to analyze and manage our business.
  • Manage Customer Data
  • Gives a live overview of the Churn and other aspects of the customer
  • Missing some of the functionality to integrate with other systems as per the business usecases
  • It gives an overview which we need to analyse on yearly or monthly basis which help us to make strategies to manage the customers accurately.
It is easy to integrate with our systems and it has all the required fields as well.

Do you think ChurnZero delivers good value for the price?

Yes

Are you happy with ChurnZero's feature set?

Yes

Did ChurnZero live up to sales and marketing promises?

Yes

Did implementation of ChurnZero go as expected?

Yes

Would you buy ChurnZero again?

Yes

It has reduced the manual work, easy to integrate and automation is fast and useful.
Support is swift in answering the questions.
ChurnZero is a one stop solution when it comes to CRM. It has all the capabilities to manage the customers, their communication and other metrics.

ChurnZero Feature Ratings

Product usage
8
Help desk / support tickets
Not Rated
NPS surveys
9
Sponsor tracking
9
Customer profiles
9
Automated workflow
10
Internal collaboration
9
Customer health scoring
10
Customer segmentation
10
Customer health trends
9
Engagement analytics
9
Revenue forecasting
8
Dashboards
10
Role-based user permissions
9
API
8
Integration with Salesforce.com
9