You Won't Regret ClickUp!
January 31, 2023

You Won't Regret ClickUp!

Alex Varney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

ClickUp has been an integral part of our success as an organized company. It clarifies expectations for our team members and management team and provides support for an explanation if there is any confusion. One of my favorite functions (outside of being able to measure goals and responsibilities) is the goals section. Our team is 24/7 and it can be hard to keep everyone on the same page with our vision and progress. The goals feature gives the whole team the capability to see where we are and how they can help us achieve goals that will directly affect them. I've been recommending ClickUp to individuals and all companies no matter the size. It has been a huge success and a game-changer for our productivity and communication!

Pros

  • Shares company goals with our team
  • Helps keep track of personal responsibility and productivity
  • Provides a training tool for all tasks assigned

Cons

  • Nothing at the moment!
  • Clickup increased the communication between my team.
  • Clickup increased efficiency and decreased labor cost.
  • Clickup positively impacted culture through team members understanding expectations.
ClickUp has helped us organize all the many moving parts of our industry (pet care). Every time we find something that has been slipping through the cracks, we brainstorm the best list to add it to for the team that has the lowest workload. Using ClickUp metrics, we can see group productivity, follow up on anything that is overdue, and provide helpful communication in the comments of any larger projects. One of my favorite parts of ClickUp that I wasn't expecting is the goals section. Showing each team where we are as a company and how their work impacts the goals has proven to be extremely helpful in maintaining a team culture and communicating goals in a non-intrusive way.
Before ClickUp, we used a binder of paper training documents and SOPs and then expected each person to know what the expectations and best practices were. And then relied on each manager and each team member to do their best without giving a complete guide. ClickUp has not only become a foundation for training, but it eliminates any confusion on shift needs and recurring projects to remember. We run a complex business with a lot of moving parts so while we didn't have a great process to start with, we already know we will never find anything better. It's perfect and totally customizable!
We were recommended towards other products but when we started researching our options on our own, there really wasn't any competition. ClickUp had all the customizing options we needed for complex project and task tracking with high automation. I loved the way we could add our own categories to show and that I was able to directly link the training material to each task in case there was any confusion on procedure. The goals section was one of my favorite items and the cost was perfect for a small business. Nothing else compared!

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp is great for monitoring individuals and assigning work. It promotes collaboration and allows everyone to understand goals and training metrics.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
8
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
9
Mobile Access
10
Timesheet Tracking
Not Rated
Project & financial reporting
6

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