Email is out, ClickUp is in!
January 29, 2023
Email is out, ClickUp is in!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ClickUp
The challenge
We were using a variety of tools to manage and collaborate on marketing projects and campaigns, including email, Word docs, spreadsheets, Miro, Smartsheet, Teams, and Slack. There was a lack of defined processes, so each team member created their own. Seequent also lacked a central line of sight into resource availability, which made smooth project management even more difficult.
How we use ClickUp
The Customer Experience team at Seequent use ClickUp to manage projects, inbound requests, proofing creative, and much, much more! It enables us to collaborate and communicate more effectively, reducing time required for meetings.
We were using a variety of tools to manage and collaborate on marketing projects and campaigns, including email, Word docs, spreadsheets, Miro, Smartsheet, Teams, and Slack. There was a lack of defined processes, so each team member created their own. Seequent also lacked a central line of sight into resource availability, which made smooth project management even more difficult.
How we use ClickUp
The Customer Experience team at Seequent use ClickUp to manage projects, inbound requests, proofing creative, and much, much more! It enables us to collaborate and communicate more effectively, reducing time required for meetings.
- Centralised single source of truth for knowledge and process sharing.
- Streamlines our process for inbound requests.
- Allows us to manage our resources more effectively time management.
- Scalability - there are some improvements to be made to scale for larger businesses.
- Control of notifications at an admin level (only the individual can adjust).
- More granular control of some permissions such as custom field management.
- 50% improvement in resource management
- 2-3x increase in work efficiency
- Centralised place for information (SSOT)
Our team's collaboration has greatly improved since implementing ClickUp. Everyone knows where to find the information they need, knows what they need to do and by when. Being able to collaborate in docs and chat in tasks is a huge plus as well.
However, the rest of our business doesn't use it. We do have guests that have access from other areas of the business and as soon as they start using it they love it!
The scalability is holding us back from bringing the whole company on board as we are a large, global business and the structure just doesn't allow us to do it yet.
However, the rest of our business doesn't use it. We do have guests that have access from other areas of the business and as soon as they start using it they love it!
The scalability is holding us back from bringing the whole company on board as we are a large, global business and the structure just doesn't allow us to do it yet.
ABSOLUTELY!
When someone asks where something is, before I can say it, they say back to themselves, "It's in ClickUp".
We haven't integrated it much with our other tech as we don't need to but the email integration works well for us.
It also automates needing to email someone to ask them to proof artwork or content as we have automation in ClickUp that trigger a task to a predetermined assigned person to complete in a specific period of time.
When someone asks where something is, before I can say it, they say back to themselves, "It's in ClickUp".
We haven't integrated it much with our other tech as we don't need to but the email integration works well for us.
It also automates needing to email someone to ask them to proof artwork or content as we have automation in ClickUp that trigger a task to a predetermined assigned person to complete in a specific period of time.
Do you think ClickUp delivers good value for the price?
Yes
Are you happy with ClickUp's feature set?
Yes
Did ClickUp live up to sales and marketing promises?
Yes
Did implementation of ClickUp go as expected?
Yes
Would you buy ClickUp again?
Yes