Great simple platform with a competitive pricing structure
August 29, 2023

Great simple platform with a competitive pricing structure

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ClickUp

We use ClickUp mainly to track the capacity of our resources (employees). We want to make sure that no one is over-worked at any given time, while also making sure we are utilizing all resources as much as we can. By creating a structure of Spaces, Regions, Projects, and Tasks we can keep everything sorted. We assign a % Allocation value to each task (like this task will take Jeremy 50% of his time for 2 weeks) and use that to make sure we are using resources effectively and efficiently. Using the Gantt and Calendar views also helps us to ensure we are prepared for what's coming in the future.
  • Speed
  • Ease of Use
  • Clean Design
  • The workload view is not very customizable, for example you cannot collapse the allocation bars to a more condensed view
  • You cannot create placeholder assignees, like if I wanted to assign a task to a "TBD - Designer" if I did not have a specific individual in mind.
  • Guests cannot even view the workload view
  • It has greatly helped us to make sure all resources are at or below 100% utilization as an important business goal for us is employee well-being.
ClickUp has greatly helped us to improve communicating between different teams. We have multiple regions that use ClickUp, and they all live under the same Space. This allows the hand to see what the foot is doing, and so on, which has been very helpful. We can also use the multiple-region functionality to see if resources in one region are being under utilized, and use that to help a region that may be overworked.
We used to use Excel to track projects and resource capacity, but luckily with ClickUp we have been able to eliminate that all together. In my experience with Excel, it did not have nearly any of the features ClickUp has, and it was very difficult to have multiple collaborators work on it simultaneously.
We selected ClickUp firstly for the ease of use of the platform. It was very simple and easy to understand. We also liked how ClickUp offered "Guest" seats for free so we could allow many employees to only view information in ClickUp without having to pay for a full license. This was a large advantage ClickUp had over the other platforms we evaluated.

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

ClickUp has been great on teams that have a steady flow of new projects, and a group of consistent resources that work on those projects. We have not yet tried it on teams that do not get new projects often, or teams where there are many external resources for example that need to work on tasks.

ClickUp Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
9
Scheduling
9
Workflow Automation
Not Rated
Team Collaboration
Not Rated
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Project & financial reporting
Not Rated