Item: ClickUp
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use ClickUp to track progress on projects/tasks and to have one central communication hub to discuss tasks. ClickUp allows us to easily visualize how we're measuring up to our deadlines, where any bottlenecks are happening, and gives us a place to store assets like content, images, and other files.

Pros and Cons

User-friendly interface
Customizable experience so you can spotlight exactly what you use most
Templates to work off of

Too many new features rolling out at once, hard to keep track
Better content calendar views

Return on Investment

Ability to easily review tasks from a specific quarter
Report on tasks completed and additional progress
Run effective meetings by screen sharing project boards
Centralized location for project assets

Collaboration

If an idea pops up during a meeting, we immediately jot it down in ClickUp. It makes it easy to build upon that idea in the comments or description. We do a lot of back and forth and the interlinking between tasks is great for connecting projects to form a bigger picture. ClickUp leaves us feeing more accomplished because we can visualize how much we've completed together.

All-in-One Productivity Platform

The different statuses allow us to see the flow of projects and notice at what point things seem to stall. We can see the history of status changes, tag additions/removals, task name changes, etc.. It gives us insight into all the different moving parts associated with a project. We also use the 'dependency' feature a lot to see how different tasks relate to one another.

Alternatives Considered

Asana and Trello

ClickUp has the friendliest user interface of any of the other project management apps I've used before. It isn't too overwhelming for brand new users and the board views are clean. We often screen share ClickUp to show where projects stand. We like the fact that each user can customize their own experience to show what's most pertinent to them.

Key Insights

Do you think ClickUp delivers good value for the price?

Not sure

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Slack, Semrush, Adobe Workfront

Likelihood to Recommend

ClickUp is great for project management overall. We haven't even scratched the surface of all of its capabilities although we work with other businesses who tailor their experience to their specific needs so we get a sense of how much more we could be doing. It's just hard to find the time to really dig in.

ClickUp is great for tracking projects, ensuring nothing falls between the cracks. It's great to convert Slack messages or emails to tasks. It's a great space to communicate with teammates and to get people's eyes on the projects that are relevant to them so as to not bog down everyone's inbox.

Highly recommend ClickUp for any size business at any stage in development

Overall Satisfaction with ClickUp