The Learning Review
Updated November 16, 2021

The Learning Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Suite

Overall Satisfaction with Cornerstone OnDemand

We have tried and failed to use other platforms. Cornerstone has been a success! We love that they listen to users' feedback and are constantly innovating for the future of work. The LMS is easy to use and helps support our employees growth and development. There are endless sources of content which Cornerstone connects us with and our employees love. On the admin side the reporting capabilities is a great tool. We look forward to the future together.

Pros

  • Innovative solutions.
  • Easy reporting.
  • Mobile app!

Cons

  • Some delays in addressing pain points.
  • SSO can be very detailed and difficult to manage.
  • Cornerstone needs to work on developing its trainers, the training they provide can be dull and not helpful.
  • Individual growth and development.
  • increase engagement.
  • In-depth knowledge on employee learning.
It can be a bit complex. There always seems to be some extra step of button to make it work. But the support team does a pretty good job helping us find the solution. The other systems we had were horrible so we have seen a huge improvement in Cornerstone.
Small and medium sized business would find Cornerstone useful. There are great tools to engage employee learning and track their growth. Reporting 2.0 is relatively easy to use and provides insight into development. We love playlist on leaning - although we would love to see more reporting ability on that side.

Cornerstone OnDemand Feature Ratings

7.0
New hire portal
Not Rated
Manager tracking tools
7
Compliance tracking and reporting
Not Rated
4.3
Corporate goal setting
1
Subordinate goal setting
5
Individual goal setting
7
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Performance plans
Not Rated
Plan weighting
Not Rated
Manager note taking
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Rater nomination workflow
Not Rated
Review reminders
Not Rated
Workflow restrictions
Not Rated
Multiple review frequency
Not Rated
Reporting
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Customized Application Form
Not Rated
Resume Management
Not Rated
Duplicate Candidate Prevention
Not Rated
Candidate Search
Not Rated
Applicant Tracking
Not Rated
Collaboration
Not Rated
Task Creation and Delegation
Not Rated
Email Templates
Not Rated
User Permissions
Not Rated
Notifications and Alerts
Not Rated
Reporting
Not Rated
8.2
Course authoring
7
Course catalog or library
8
Player/Portal
10
Learning content
6
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
Not Rated
Learning administration
10
Learning reporting & analytics
9
Social learning
2

Cornerstone OnDemand Support

It is easy to submit tickets with Cornerstone. One area of trouble is the multiple websites. researching in multiple locations On-demand and Support Central. I wish it was all one location. When there are issues they are address as quickly as possible. Local resource groups area must in learning something new. I would like to see them more focused on the size of a company rather than just the region.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Escalation required
Difficult to get immediate help
Support doesn't seem to care
Not that I know of. This is out of my role or ability.

Comments

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