Gets the job done!
Updated October 07, 2019

Gets the job done!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

DocuSign for Enterprise

Overall Satisfaction with DocuSign

We use docusign to get e-signatures from prospects, as well as signatures from individuals within the organization (ex. NDAs).
  • Easy to send and receive documents for signatures
  • The read receipts when someone views a document is great
  • Environmentally friendly
  • It can be difficult to walk through the first few times, the views are not particularly intuitive.
  • Some older prospects have a hard time using it.
  • Has helped dramatically when we've been in a time crunch (ex. end of quarter) and need to get deals in ASAP while decision makers are travelling or in different offices.
  • Fits in with our company's sustainability goals by saving paper.
Have never really had to use their support services so can't comment too specifically. But never had any issues.

Do you think DocuSign delivers good value for the price?

Not sure

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DocuSign go as expected?

I wasn't involved with the implementation phase

Would you buy DocuSign again?

Yes

Organizations where you are spread out across multiple offices, or where you sell to organizations where decision makers may be spread out. This makes it quick and easy to get all of the signatures that you need.