Item: DocuSign
Rating: 10
Author: Verified User

Overall Satisfaction with DocuSign

Use Cases and Deployment Scope

DocuSign is being used in our sales and accounting department. DocuSign gives our sales team the ability to send out contracts to prospective customers and they no longer have to print off, grab a pen, sign the document, and scan it back to us. It shortens our closing cycle tremendously.

Our accounting department also uses DocuSign for a number of projects including our Delivery & Acceptance form.

Pros and Cons

Pros

Simplicity of uploading contracts
Ease of use for us and the end user
Simple user interface

Cons

Nothing comes to mind
Nothing comes to mind
Nothing comes to mind

Return on Investment

No specific ROI numbers to share but has significantly decreased the turnaround time of sending out a contract and receiving back an executed copy
Simple to use with clients who aren't tech savvy
Safe and secure way to track documents

Alternatives Considered

HelloSign

As soon as you put something to paper or start sending word or pdf attachments, it creates more layers of work and more opportunity for error. With digital transaction management tools like DocuSign, we are able to prepare and manage our contracts from anywhere. It has made our team more efficient and mobile. Truly a better way to do business.

Key Insights

Do you think DocuSign delivers good value for the price?

Yes

Are you happy with DocuSign's feature set?

Yes

Did DocuSign live up to sales and marketing promises?

Yes

Did implementation of DocuSign go as expected?

Yes

Would you buy DocuSign again?

Yes

Other Software Used

Vidyard, Mailshake, Mailchimp

Likelihood to Recommend

If you send out contracts to customers you need to use DocuSign. The customer no longer needs to print off the document, grab a pen, sign it, and figure out how to best get that document back to the sales team. Most of my prospects actually request the document through DocuSign before we tell them how it's going to be sent over.

Comments

Please log in to join the conversation

DocuSign - Simply a better way to do business

Software Version