Chrome River Review
Updated October 16, 2023
Chrome River Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Emburse Chrome River
we use it to do expense reports for any time of purchases and travel, government per diem, and anything spent on our travel card
- user friendly
- has wizards for some items
- the user face is newer
- lots of options when it comes to different expenses
- the receipt area sometimes matches wrong
- sometimes expenses come in and are wrongly identified
- fast and easy return in expenses
- faster reimbursements
Chrome River seams more updates and the matching of expenses and receipts is something i don't remember Concur doing
Emburse Chrome River Feature Ratings
Using Emburse Chrome River
100 - travel management and expenses
2 - organized and knowledges in itemizations
- travel
- expense reports
- itemizations
- travel
- purchasing
- per diem
- hotel stays
- food per diem
- itemizations
Evaluating Emburse Chrome River and Competitors
Yes - concur
- Ease of Use
i wouldn't
Do you think Emburse Chrome River delivers good value for the price?
Yes
Are you happy with Emburse Chrome River's feature set?
Yes
Did Emburse Chrome River live up to sales and marketing promises?
Yes
Did implementation of Emburse Chrome River go as expected?
Yes
Would you buy Emburse Chrome River again?
Yes
Emburse Chrome River Implementation
- Implemented in-house
- re learning a new system
- establishing someone as the lead
- relearning new allocations
Emburse Chrome River Support
Pros | Cons |
---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
yes to help with onboarding of new staff
i was confused with allocating an expense and used the help wizard to figure out what i was doing wrong
Using Emburse Chrome River
Pros | Cons |
---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- itemizations
- per diem
- receipt
- itemizations
- allocation strings
- sometimes reattaching receipts
Yes, but I don't use it