Upwork Account Manager Gong User
March 05, 2020
Upwork Account Manager Gong User
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
Gong is being used by our whole sales organization and has helped our entire team get better at pinpointing where we need to develop our skills when speaking with clients. It also allows us to teach others how to handle particular conversations, revisit past conversations prior to meetings, and analyze how we are speaking to better articulate.
- Analyzing particular words on calls.
- Integrates well with our internal systems.
- Highlighting different points of interest on calls.
- I wish it wouldn't pop up as another person in the Google Hangout - can be confusing to clients.
- Being able to categorize types of calls automatically into folders.
- Overall improvement in client conversations.
- Being able to listen to other people's calls to learn.
I have never used any other type of product like Gong.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes