Item: Gong
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

We are currently using Gong as a way to record meetings and use it as training for new hires. It is being used by the sales department specifically. The business problem it addresses is the ability for new hires to learn how to pitch, see how a first call is, and to pick and choose which parts they like about the pitch to incorporate into their pitch.

Pros and Cons

Great quality in terms of recording.
Easy to use.
Extremely helpful as a tool to study.

Key Insights

Do you think Gong delivers good value for the price?

Not sure

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?

Yes

Likelihood to Recommend

I would say Gong would be best used for sales or in a learning environment, especially if the material is difficult to pick up or understand.

Enterprise Sales

Overall Satisfaction with Gong.io