We love Gong!
March 05, 2020

We love Gong!

Erik Wall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong.io

We use it to monitor all calls and remote meetings as well as to review meetings after they have happened.
  • Tracking conversation metrics.
  • Allow for team feedback.
  • Makes it easy to share conversations across the team.
  • It logs you in and out too frequently.
  • Sometimes it can be tough to have Gong.io join calls.
  • Gong has made training much easier.
I have yet to use customer service, but I know they are very well-liked!

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

I think that there is no reason that Gong.io should be used on every call made - both internal and external.